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Never switch to Trupanion
They will not cover hereditary and congenital conditions if your pet isn't insured with them from the day he was born. That being said I am sure they would use the 30 day excuse why not to pay even if he was insured from day 1.Our pug, when he was 12 weeks old, (April 2011), we went to the vet for a routine checkup and vaccinations. Our vet made a comment that pugs were prone to stenotic nares and put that in her report. The vet said that he was asymptomatic and nothing needed to be done. If it was an issue we would have had the surgery because he was insured with Pesecure at the time and had been since day 1 We switched our insurance over to Trupanion in May 2013. Biggest mistake of our lives August 2013 our pug developed severe breathing problems due to an elongated soft palate in his throat and requires surgery. They have denied the claim saying it was pre existing, due to the stenotic nares comment when he was 12 weeks old. If you are an owner of a brachycephalic dog I strongly suggest never switching to Trupanion if you are insured with another company. Even if your dog is not brachycephalic I wouldn't switch to them. I made that mistake.
Insurer: Trupanion Canada
By: Anthony
Beware - for owners of epileptic dogs
I signed my mixed breed dog up with Healthy Paws in May 2012 after doing a lot of research(he was ~6 months old). Little did I know when I signed up that he would have his first seizure 9 months later and be diagnosed with idiopathic epilepsy. At first, I was very excited I had chosen Healthy Paws as they covered his blood tests, meds, and most of his ER visit. He has had a rough 7 months since his first seizure and I thought Healthy Paws actually cared about him. If you are a loving pet parent and have ever had to watch your dog have multiple seizures, you know how horrific it is.On the Healthy Paws website, they claim that the only thing they don't cover is pre-existing conditions. This is false. He is currently on an anti-convulsion medication that will likely shorten his lifespan and cause kidney/liver issues down the line since he had to start taking them at such a young age. I recently went to a licensed vet who practices holistically to try a new approach. She performed a consultation, which included acupuncture (which Healthy Paws did not cover even though they say they do) and was given a new medication that has effectively treated other dogs with epilepsy and enabled them to go off of their western meds, which have horrible side effects. Healthy Paws does not cover any of the holistic side of care, even though they make no such claims other then to not cover pre-existing conditions on their website. The medication that Healthy Paws covers will likely shorten the
Insurer: Healthy Paws
By: MC
Extremely Responsive and Timely!
After several days of vomiting, we took our Norfolk terrier to the veterinarian. They X-rayed her to make sure there was no obstruction, did blood work to make sure there was no infection, and gave us medication to settle her stomach. The diagnosis was unspecific gastritis, and within 24 hours, she was fine. We filed a claim with Trupanion as soon as we could. They kept in touch with us through the entire claims process, and paid on the claim very quickly. We have been told that most pet insurance is not worth the money paid for it, as most companies find ways to deny claims. Definitely not so in this case.
Insurer: Trupanion Canada
By: Suzanne
Extremely Responsive and Timely!
After several days of vomiting, we took our Norfolk terrier to the veterinarian. They X-rayed her to make sure there was no obstruction, did blood work to make sure there was no infection, and gave us medication to settle her stomach. The diagnosis was unspecific gastritis, and within 24 hours, she was fine. We filed a claim with Trupanion as soon as we could. They kept in touch with us through the entire claims process, and paid on the claim very quickly. We have been told that most pet insurance is not worth the money paid for it, as most companies find ways to deny claims. Definitely not so in this case.
Insurer: Trupanion
By: Suzanne
I like Trupanion
Trupanion works for us. So far, it has delivered what it has promised.
Insurer: Trupanion Canada
By: Eric
I like Trupanion
Trupanion works for us. So far, it has delivered what it has promised.
Insurer: Trupanion
By: Eric
Nothing but class.
Very prompt - one day handling claim.Wonderful,caring and helpful staff. Great customer service nothing but class in dealing with my claim and myself. Thank you for your genuine concern of my boy Rocco.
Insurer: Trupanion Canada
By:
Nothing but class.
Very prompt - one day handling claim.Wonderful,caring and helpful staff. Great customer service nothing but class in dealing with my claim and myself. Thank you for your genuine concern of my boy Rocco.
Insurer: Trupanion
By:
Financially helpful
One of my cats developed diabetes. Fortunately, I had enrolled kitty in Trupanion a few months earlier. The people who work there are professional as well as caring. Thank goodness the insurance company is helping us out by providing 90% reinbursement.
Insurer: Trupanion Canada
By: Margaret
Financially helpful
One of my cats developed diabetes. Fortunately, I had enrolled kitty in Trupanion a few months earlier. The people who work there are professional as well as caring. Thank goodness the insurance company is helping us out by providing 90% reinbursement.
Insurer: Trupanion
By: Margaret