209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast, excellent service
My golden doodle puppy (6 months) ate half of a soft plastic dog toy. In his stomach, the pieces hardened into little knife shards. The vet hospital extracted 22 pieces of the stuff through an endoscope. So glad I had Trupanion insurance!!
Insurer: Trupanion Canada
By: Susan
Fast, excellent service
My golden doodle puppy (6 months) ate half of a soft plastic dog toy. In his stomach, the pieces hardened into little knife shards. The vet hospital extracted 22 pieces of the stuff through an endoscope. So glad I had Trupanion insurance!!
Insurer: Trupanion
By: Susan
Claim took way too long to process.
My dog's claim for dental surgery reimbursement based on her accident too over a month to process. I think that's way too long.
Insurer: Embrace
By: eric
Very pleased with service
I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.
Insurer: Trupanion Canada
By: Monica
Very pleased with service
I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.
Insurer: Trupanion
By: Monica
Must have it you love your pet!
When I first got my dog (Kujo - Rottweiler) as a puppy I had heard about dog insurance and knew this was something worth investing in. I turned to Banfield as my primary vet and they sold me on their "Pet Insurance". At the age of 2 my dog started having seizures and we came to find out that the "insurance" would only give us 10% off the medications but not cover any tests to see what is causing the seizures nor would it cover a visit to a neurologist. After learning about the minimal amount that our plan covered, I decided to ditch that and find a new vet as well. While raising Kujo I had read some books about Rotties and all the health problems that may occur in larger dogs - also the costs involved. So I started researching ACTUAL pet insurance plans and I came across Healthy paws. I read some reviews and decided to try it out. After we had signed up we took Kujo to the park to let run around with other dogs and hurt his leg. Not sure what was wrong we took him to the vet and got X-rays (covered by Healthy Paws - wouldn't have been with Banfield) and found out he tore his Cruciate Ligament. The surgery costed me just under $4000 which they covered just over $3000. I would not have been able to do this without them If you have a pet or are thinking of getting one Healthy Paws is a must have for you. I recommend this to everyone I talk to
Insurer: Healthy Paws
By: Justin
Great service
I had Embrace for my dog Vinnie for over 4 years. Never had a problem getting reimbursements. Great company.
Insurer: Embrace
By: Leo
Outstanding Customer Service!
Healthy Paws has been everything a pet owner could ask for in an insurance company. Our dog required surgery on a torn ACL, and it was a great relief to know that with everything going on around the surgery and recovery, our claim to insurance was seamless and resolved within a week. Cannot recommend highly enough.
Insurer: Healthy Paws
By: Paul
Piece of mind for emergencies
I have this coverage for emergency conditions, not wellness. It has worked well managing the cost of injuries and wellness. I was disappointed in the past that mouth cancer was considered dental and not covered.
Insurer: Embrace
By: Gary
Scam & very misleading
We paid for the 90% plan -They do anything to get out of paying. Two claims totaling $360 we were covered only $174 ($74 check to us bc of the $100 yearly deductible. I canceled the service and contested all charges since may on my amex card. You are better off putting the $60/month you would pay to them away in your own savings account. Completely worthless. What I don't understand is they slash the medicine costs and only cover a small portion because of "reasonable & customary charges" for that medicine. They tell me they use the average of the 3 leading online pet pharmacies and tell me that vets mark up medicines. With that said my other option would be to order online, wait 3-4 more days to get my dogs medicine. If they were looking out for the best interest of our animals they would understand it's better to pay the vet and get your medicine immediately than wait 3-4'days from an online pharmacy when your dog is sick and needs the medicine right then. All around scam.
Insurer: ASPCA
By: Adam