222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Conflicting processing emails
Conflicting processing emails. One email said they couldn’t process claim after I received my direct deposit. Customer service LACKS! Spot is supposed to gather the information needed, not me requesting paperwork, procedure notes from my pets 6 years. Very disappointed.
Insurer: Spot
By: Cindy Fischer Dias
I always enjoy speaking to the folks at…
I always enjoy speaking to the folks at Fetch. They are always super helpful and polite. Today's experience was no different. I was transferred to Aileen to add a pet to our policy. She listened to my concerns, questions and had everything wrapped up in minutes. Excellent customer service!
Insurer: Fetch Canada
By: Kelly Doucette
Had to give 1 star to post
Had to give 1 star to post. The WORST customer service ever. Don’t waste your money. They don’t want to pay claims. They actually wanted records from a vet that had been closed from 4 years ago.
Insurer: Embrace
By: merle berman
Spot is great
Spot is great! They are super fast at reviewing my pet bills/claims. I have never had any issue with getting my reimbursement. I also find their monthly rates very fair! I have been a Spot insurance holder for about 2 years.
Insurer: Spot
By: Adrianna Zell
Why did we not get insurance sooner
Why did we not get insurance sooner! From submitting the claim to getting paid the process was completely fast and simple. No going back and forth. Thanks so much for giving me peace of mind! I have all three of my miniature dachshunds insured with Pumpkin and could not feel better about it!
Insurer: Pumpkin
By: Sharon
It was simple to make a claim online…
It was simple to make a claim online for my dog, Casey. I submitted all the necessary documents from her emergency surgery and within 10 days I received a $5000 automatic deposit into my bank account. No questions asked. Very easy process!
Insurer: Spot
By: Kathryn Symonds
Processing claims are very simple.
Processing claims are very simple.
Insurer: Spot
By: Christine928
No phone number/ no claim
This company (Many Pets) has shut down its phone number, only responds to emails with an automatic reply that they received your message. They won’t pay out on a claim and there is no way to actually get ahold of anyone about it. Do NOT get this insurance!
Insurer: ManyPets
By: PAIGE LEVEN
The claim went smoothly after my best…
The claim went smoothly after my best friend passed. They sent their condolences and even called to check in my which was very nice.
Insurer: Spot
By: Jennifer
I communicated with Spot before our…
I communicated with Spot before our sweet girl's surgery and a representative spent a lot of time explaining everything to me and how it would all work to ensure I knew exactly what to do and expect. She even recommended I submit my estimate to have it reviewed beforehand to get an expectation of reimbursement. I submitted my claim on the 18th and it was approved and direct deposited by the 30th. It was exactly as I anticipated down to the penny. I was very pleased with my experience.
Insurer: Spot
By: Krystal