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Quick service…
Claims have been processed immediately and reimbursements timely deposited in my account. Can’t ask for more!
Insurer: Spot
By: Deborah Miller
Sarge & Shadow Journey
This is the 2nd pet I have had insured under this pet insurance. I am grateful that they allowed me to divert all my attention to my pets care and not to dealing with fighting claims and getting paid. The claim process is so easy and they are quick to pay. I appreciate this kind of service especially when I am paying. Thanks to all who were involved with Sarge & Shadow. Sadly I had to let both go and now they are in doggie heaven enjoying each other again and looking down on me. I call them my angels. Thanks.
Insurer: Embrace
By: Deneen Gayles
Difficult to navigate
For the first pet, it did not give me the option to add another pet so I had to do a separate application. I am hoping I will still get the multi-pet discount. I also had different options for the second pet, with no explanation and my vet wasn't listed which was frustrating
Insurer: Nationwide
By: Lyda Kiser
Pleasantly Surprised
I have had Spot now for almost two years, and this was my first time filing a large claim for an emergency vet visit after a visit with my regular vet. I was very pleased with the outcome. I filed all relevant paperwork and had my reimbursement within three days. I spoke to people I work with about their disappointments with other pet insurance companies and recommended Spot to them.
Insurer: Spot
By: Ellen
Impressive experience
Very very impressed with the representative that I spoke with. Great demeanor and very informative. Didn't feel pressured at all.
Insurer: Prudent Pet
By: Virginia Boney, Ph.D.
So far my experience with Embrace has…very positive
So far my experience with Embrace has been positive. At times getting through via a phone call can be a bit challenging. However once a live representative services the issue it has been pleasant and professional. The portal to submit claims is an awesome tool.
Insurer: Embrace
By: Karen
you are taking wa too long tp process…
you are taking wa too long tp process claims and mail payments, 2 -3 weeks is in appropriatete
Insurer: Spot
By: Don Ruths
I used to give them 5 stars but now…
I used to give them 5 stars but now they are awful to deal with. I have submitted 4 claims for a new puppy I adopted and they require “soap” notes, doctors notes, I submit them and they deny. I bought the gold plan that covers preventative care as well as accident and illness. Everything should be covered. I am going to cancel and switch to lemonade. This used to be a great company.
Insurer: Spot
By: Bridget Coane
No dental just because he has a little…
No dental just because he has a little tarter???????
Insurer: Nationwide
By: customer