218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Confident in my insurance company!
My dog Spartan was recently diagnosed with Dilated Cardiomyopathy. This was one of the most heartbreaking experiences for me as Spartan is my soul dog. Embrace was incredibly helpful to me in getting his health information sorted out - they made phone calls to a vet that was very hard for me to get in touch with. They were always incredibly helpful to me and very sympathetic to my situation. In the end they covered all of my sweet boys procedures and I have 100% confidence that we are covered for life! I recommend this insurance company to everyone!
Insurer: Embrace
By: Julia
Thank you!
Thank you Embrace for being there when we need you.
Insurer: Embrace
By: Katy
Fantastic
This is the best choice we have ever made! We have had our coverage for a year now and it has truly paid for its self. Our dog swallowed a squeaker from a toy totaling more than $9000 in surgery and treatment and Embrace covered all of claims with no issue.
Insurer: Embrace
By: Jessica
Hassle Free
Policy and benefits are clear. Best of all - claims are processed according to policy and benefits without delay. No bait and switch.
Insurer: Pets Best
By: Barbara
STRIVES TO DENY YOUR CLAIM FOR ANY REASON POSSIBLE
I adopted a shelter cat in late October of 2015 and enrolled her in Embrace. She had been an abused cat and was nervous and untrusting and quick to try to bite. She seemed to groom frequently but I attributed this to nervousness and gave her love and fish oil supplements for her coat. Her coat improved and grew much thicker and shinier but she appeared to still be over-grooming and itchy so I took her to my vet in January of 2016, well after the policy wait period. There was no diagnosis but pruritis which is a symptom, not even a condition. I submitted my claim to Embrace and it was denied as a pre-existing condition stating that nothing related to itchiness would ever be covered. This is absurd. They could not find anything in her record which indicated that she ever had anything so the very fact that I mentioned to my vet that she seemed to groom a lot prompted Embrace do deny my claim even though she did not see a vet until more that two months after I enrolled her in Embrace. They will do anything to deny your claim. The policy states a pre-existing condition is anything that is diagnosed prior to the waiting period. Nothing was diagnosed prior to the waiting period yet my claim has been denied. DO NOT INSURE YOUR PET WITH THIS COMPANY WHICH HAS APPARENTLY BEEN SOLD AND CHANGED UNDERWRITERS.
Insurer: Embrace
By: Mary
Great company!
We have field trial golden retrievers that are near and dear to us. We have gotten pet insurance for almost 20 years with various companies and have been with Embrace since almost their inception. Our 2 goldens were started with Embrace since they were puppies. Our next puppy (soon to be born) will be insured with Embrace. Caring people. Super quick turnaround. Direct deposit - great when we're on the road or away from home for treatment. Easy to work with. Honest.
Insurer: Embrace
By: Cheryl
Efficient and fast
This was probably the longest I have waited for a claim check BUT every claim has been handled professionally and the staff is extremely kind. The checks are mailed VERY fast. I am very impressed with this company and will tell everyone I know!
Insurer: Embrace
By: Darlene
Very Happy
I have had insurance for about six years and I've never had any medical issues until recently. ASPCA has been wonderful at taking care of my claims quickly and effectively. And I know that if I have any questions I can always call and ask, it's great to know they care about my dog as much as I do!
Insurer: ASPCA
By: Michelle
Excellent!
The claim for my dog's medical care was handled with expertise and genuine compassion. And thankfully she is completely well now!
Insurer: ASPCA
By: Lila
Trupanion is "Awesome"
My dog needs medicine for her ears. She had 2 knee surgeries prior and each and every claim that has been submitted the check has been mailed to my home within 10 days. So glad we have this pet insurance, the best thing I did for my dog, knowing she can get the care she needs with help from Trupanion.
Insurer: Trupanion Canada
By: Terry