219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PIECE OF MIND
You guys are great. Great communication. It's nice to know that when our dog is sick or has an emergency that we have medical insurance to cover some of the costs. When our dog was diagnosed with a level 5 heart murmur and cancer last year, costs added up pretty quickly. I never know what is covered or not, but I submit the bills and the people at Petshealth Care navigate through them and reimburse the appropriate costs. Thank you guys.
Insurer: ASPCA
By: Dunkin
Horrible Service, no follow up on claims submitted
Really poor service. It's almost April, and the incident happened in January to my 1 year old dog. No follow up's from the insurance as to what we are reimbursed for. Called at least 3x, if not more. I'm told to wait another week, then another week. Keep being shifted and held off. Very poor service. Slipping through the cracks it seems. Terrible. Added a 2nd pet to the policy. What poor experience. Have 2 puppies under the age of 2 years old. Not treated well, for all the money we spend with you monthly. We have healthy dogs, this was an isolated incident and the service is just so poor.
Insurer: Embrace
By: Christina
Peace of mind!
Embrace has been so reliable. My cat has been extremely sick. Instead of worrying about how I am going to pay for his treatment, embrace has been there for me every step of the way. Thank you!
Insurer: Embrace
By: Stephanie
Wish Human Insurance Was as Good As Embrace
Prompt confirmation of claim. Clear explanation of benefits. Nice summary of account status.
Insurer: Embrace
By: Julie
So fast and easy!
Brady, my 6 year old Wheaten, had a growth in his leg. The vet recommended surgery and testing for cancer. Submitting claims was super easy, and if I had any questions, someone got back to me within a matter of hours. My reimbursement checks arrived before my credit card bill was due which was great! After all was said and done, I even got an email requesting an update on how Brady was doing. That was completely unexpected - a company that cares! Btw... No cancer! Brady is doing great!
Insurer: Healthy Paws
By: Erin
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I've had Trupanion Insurance for two of my pets and never submitted a claim. My seven year old Golden needs surgery to remove his anal sacks...a problem he has had since he was a puppy. The claim was denied as a pre-existing condition. My dog has never released his glands and the condition now warrants attention. I've chosen to leave this company as their evaluation basically doesn't make sense...How can an issue from birth be "pre existing"? This seems like a loophole and a bit too convenient for the Company. And, the woman with whom I last spoke was pushy and rude. I'm going to Pet's Best Insurance Company.
Insurer: Trupanion Canada
By: Nancy
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I've had Trupanion Insurance for two of my pets and never submitted a claim. My seven year old Golden needs surgery to remove his anal sacks...a problem he has had since he was a puppy. The claim was denied as a pre-existing condition. My dog has never released his glands and the condition now warrants attention. I've chosen to leave this company as their evaluation basically doesn't make sense...How can an issue from birth be "pre existing"? This seems like a loophole and a bit too convenient for the Company. And, the woman with whom I last spoke was pushy and rude. I'm going to Pet's Best Insurance Company.
Insurer: Trupanion
By: Nancy
Horrible Pet Insurance
I Have a 6 month old Britany Spaniel who contracted parvo at 3 months of age. He was not old enough to have all his immunizations when he contracted the virus. He was up to date on his vaccinations. I submitted a claim, and AKC Pet Insurance denied my claim. The reason is "the illness was excluded fro the policy.' Clearly this is fraud on their part. I submitted all medical records. Just a complete horrible insurance company. I would NEVER recommend this pet insurance company. I cancelled my policy after they denied my claim. Poor reason to deny the claim. Shame on AKC Pet Insurance!
Insurer: AKC
By: Laurie
PET OWNERS BEWARE
I have been a customer of Petsecure for a quite some time and this is the first time I have submitted a claim. My dog had an abscess deep in his anal gland, and required surgery. He became ill with vomiting, loss of appetite etc later so he went back in for diagnostic tests. Total amount spent at the vet was over $800. With a $300 deductible, I was expecting at least around $400 back. The claim was submitted in Feb 2016, its now March 28 2016, on calling them today, I learn I am to expect $51 back!! It has not even been deposited in my account yet. I would have been better putting my $60 a month premium amount aside in a separate account to cover the vet bills, as it is, even after paying premiums all this time, I am out of pocket. I would not recommend this company.
Insurer: Petsecure
By: carrie
This insurance is terrible
I have had insurance for 7 years and when my dog was very ill the insurance would not pay for exam, recheck or medication. Very Very Disappointed. This cost me 237.90. I bought insurance for my dog because I had a dog die of cancer because I could not afford the treatment and he died. So when I bought max I thought I would be covered by paying a few hundred dollars a year but I was wrong. I always thought that when my dog got very ill that I did have to worry but apparently this insurance does not protect my dog for lots of different illnesses.
Insurer: Nationwide
By: A.