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Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Speedy claim processing that blew your mind!
My dog had a major emergency surgery for foreign body ingestion. The total vet bill was $4700. As soon as I submitted my claim, the Embrace claim staff pretty much stayed in touch with me everyday to let me know if they need any more information. It turned out we needed to have my dog's prior medical history record from the vet (up to one year before the policy start date). This is a standard requirement by Embrace that I just did not get to it when I signed up. As soon as they got the information, my $4700 claim was processed the next day with no questions asked. It was so fast and so hassel free that it really blew my mind. I will definitely go around and tell everyone about Embrace. I am so glad I have my pet covered by Embrace. There are other cheaper policies out there. But nothing beats a quick claim processing! And I actually shopped around a lot before I signed up with Embrace. Given the amount of coverage, flexibility of choosing your plan based on your need, and now I know how quickly they process claims, I would say Embrace is the best. VPI probably is the worst ! Thank you Embrace for saving my dog's life!
Insurer: Embrace
By: Yang
Love this insurance
I love the caring side of the company. They pay promptly and always follow-up with an email asking how my dog is doing. I highly recommend them.
Insurer: Healthy Paws
By: Suzanne
Fabulous support, costumer service and price
Healthy Paws is affordable for my two kittens, covers everything when your babies are sick, and sends your insurance reimbursement check to you very quickly!! I am so happy I have healthy paws!
Insurer: Healthy Paws
By: Carly
Very good and better than expected
I am a long time owner of large dogs (Newfoundlands) and have resisted pet insurance despite enormous medical bills because I could never find people who used insurance that were pleased. I recently got a puppy and my vet convinced me that Trupanion was worth a serious look. So far so good they are responsive, good communicators and for the first three months I have saved far more than the premium I'm paying for a zero deductible. I'm satisfied
Insurer: Trupanion Canada
By: Chad
Very good and better than expected
I am a long time owner of large dogs (Newfoundlands) and have resisted pet insurance despite enormous medical bills because I could never find people who used insurance that were pleased. I recently got a puppy and my vet convinced me that Trupanion was worth a serious look. So far so good they are responsive, good communicators and for the first three months I have saved far more than the premium I'm paying for a zero deductible. I'm satisfied
Insurer: Trupanion
By: Chad
Thank you Trupanion - Five stars
This is long overdue. I can't thank Trupanion enough for their level of caring, fast payments, and helpful customer service. This pet insurance is the very best. I almost didn't get pet insurance thinking it would be a waste of money. I was so wrong. I adopted a terrier mix from a shelter in June 2013. In October 2013, he got into something and was poisoned. He required a blood transfusion and a pet hospital stay. I would not have been able to afford the care he needed so I am thankful every day I see our dog that I chose to get Trupanion insurance. They were recommended to me from a friend and I can see why. They have top notch customer service and I always felt they cared about what happened to our dog. They are incredible and I highly recommend them. Thank you Trupanion for enabling us to get the care needed for our puppy to survive that horrible ordeal.
Insurer: Trupanion Canada
By: Julie
Thank you Trupanion - Five stars
This is long overdue. I can't thank Trupanion enough for their level of caring, fast payments, and helpful customer service. This pet insurance is the very best. I almost didn't get pet insurance thinking it would be a waste of money. I was so wrong. I adopted a terrier mix from a shelter in June 2013. In October 2013, he got into something and was poisoned. He required a blood transfusion and a pet hospital stay. I would not have been able to afford the care he needed so I am thankful every day I see our dog that I chose to get Trupanion insurance. They were recommended to me from a friend and I can see why. They have top notch customer service and I always felt they cared about what happened to our dog. They are incredible and I highly recommend them. Thank you Trupanion for enabling us to get the care needed for our puppy to survive that horrible ordeal.
Insurer: Trupanion
By: Julie
Best Insurance Company ever!
Thank you so much for checking on Sunny. She seems to be doing a lot better, her energy is back and she is keeping her food down. I do believe she is on the road road to recovery and we are hoping for the best. I am so impressed with your company. You have done everything you promised on your website, which is a little bit uncommon these days. I am bragging about your company all the time to family and friends. I cannot be any more pleased with the service that you have provided to our family. I am patting myself on the back for signing up for health insurance right away, but more importantly making the right choice by choosing Healthy Paws. I did a lot of online research before choosing your company. Thank you again for your support.
Insurer: Healthy Paws
By: Stacy
Entirely worth it
My dog tore his CCL and had to have major surgery. This happened 8 days after the 15 day waiting period after I first got the insurance. I just received my check for $2,921 and even got a follow up email from Healthy Paws checking up on Riley. Very happy (and lucky) I got this insurance when I did.
Insurer: Healthy Paws
By: Kali
Very Impressive
Our baby girl, Stella, tore her cruciate not long ago and we knew the TPLO surgery would need to be performed. We also knew that it's a very expensive surgery. Thank goodness we had Healthy Paws. We got her in for surgery just a few days after finding out about the injury (4/16/14), picked her up on 4/17/14 and paid the $5300 bill. The vet submitted the claim the next day and we received a check on 4/21/14 for $4300. Amazing, right? I had pet insurance with my last dog and there's no comparison between that carrier and Healthy Paws. This dog owner highly recommends Healthy Paws!
Insurer: Healthy Paws
By: Lisa