215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We are impressed and happy with Trupanion
Our pup had suspected elbow displasia and TRUPANION covered the arthoscopy and follow up testing exactly as they claimed in their policy with us. They responded quickly and our benefit was paid very promptly. This is the first dog we have had pet insurance for and we are very happy we signed up AND with Trupanion.
Insurer: Trupanion Canada
By: Peg
We are impressed and happy with Trupanion
Our pup had suspected elbow displasia and TRUPANION covered the arthoscopy and follow up testing exactly as they claimed in their policy with us. They responded quickly and our benefit was paid very promptly. This is the first dog we have had pet insurance for and we are very happy we signed up AND with Trupanion.
Insurer: Trupanion
By: Peg
Happy with support
I have not had pet insurance before but was recommended to Trupanion by both a friend. Trupanion was quick to respond to my pet's claim/injury. In fact pre-approved the claim so I only had to pay my vet directly for the deductible and co-pay. Trupanion even called me on a Sunday afternoon to confirm pre-approval of the claim. Plus they've been quick to process claims for additional services arising from this injury. We've been very happy to date.
Insurer: Trupanion Canada
By: Jennifer
Happy with support
I have not had pet insurance before but was recommended to Trupanion by both a friend. Trupanion was quick to respond to my pet's claim/injury. In fact pre-approved the claim so I only had to pay my vet directly for the deductible and co-pay. Trupanion even called me on a Sunday afternoon to confirm pre-approval of the claim. Plus they've been quick to process claims for additional services arising from this injury. We've been very happy to date.
Insurer: Trupanion
By: Jennifer
Better than my Dental Insurance.
I wish that I hadn't had to file some claims, but that is what the policy is there for.Eventually, all pet owners face a crisis with their animals and sometimes waiting even twelve hours can make a difference in the outcome. I did not hesitate knowing that I had a policy in place with no preexisting conditions. One little glitch, but quickly and easily corrected with one phone call to the company representative. Checks were quickly mailed out and it will help with the overall veterinary bill. I really didn't know if Embrace would out since this was my first claim in five years. I have had poor experiences with another insurance company, but I am so glad that I went with Embrace back in 2010. Please pay attention to the fine print like deductibles and exclusions when looking at different insurance products.
Insurer: Embrace
By: Bruce
Do Not Trust the ASCPA for Pet Insurance
I got insurance for my dog Jetta about 3 years ago, as piece of mind after hearing from a fiend the cost of keeping her dog alive when he chewed up a toy and had to have surgery. I decided right then I couldn't afford to have a bill like that and would investigate pet insurance for Jetta. I had just recently adopted Jetta from the shelter and it soon became clear to my vet that Jetta had became incontinent due to a bad spaying when the Dr. nicked her bladder. Jetta will need to be on Proin 50 for the rest of her life to control the leaking. When I called ASPCA Pet Insurance and told them, they said there would be no problem, I had the top coverage and it would be covered at the 90% as detailed in the policy. I had nothing to worry about, HA HA HA. That was a joke. Not only was it not covered at the 90%, only a portion was covered, I was told to see the "acceptable rate clause", which DOES NOT DETAIL the actual rates. I was told by one of the reps, they cant publish these rates because they can change. Then, after a year of actually getting reimbursed at more like 30%, I was told I had a ANOTHER deductible I had to meet before anything would be covered again, the Continuing Care deductible. Would of been very helpful and really just basic customer service for the rep to of walked me thru that at the time of purchase. Additionally, after a year continuing care is NEVER covered at 90%, but now is only eligible for the 80% coverage. So now I spend about 50 bucks a month for coverage, plus the 100$ deductible for the coverage and another 100$ deductible for the continuing care coverage and even at that, they really only cover what they want. The Acceptable Care rates are not published so I actually never know how much of the Proin 50 will be covered, but because this awesome company didn't tell me about this "clause" when I spoke on the phone with them for over an HOUR, BEFORE I bought the policy, I am sort of stuck. Jetta is only getting older and as you will find out the older a dog gets the more expensive coverage is. Avoid this company, the customer service is pretty awful. The people on the phone are "nice" but the info they give you, which they will only point out if they don't want to pay, is CRAP. Even if they tell you something is covered they, there is another clause (in the small print) that says are not responsible for covering anything, even if you call and ask. What's the point of having customer service if the service they
Insurer: ASPCA
By: Maureen
Thanks Trupanion!
Our lab suffered a heatstroke and went from the ER to our vet to a 24 hour hospital. One deductible and that was it. It was a blessing to have this insurance in place. We had no questions and no hassles.
Insurer: Trupanion Canada
By: Kathy
Thanks Trupanion!
Our lab suffered a heatstroke and went from the ER to our vet to a 24 hour hospital. One deductible and that was it. It was a blessing to have this insurance in place. We had no questions and no hassles.
Insurer: Trupanion
By: Kathy
Thank you for making this so easy for me!
My dog has recently been diagnosed with diabetes. I am so glad i have pet insurance, or i probably would have had to put my dog (who is my life) to sleep. I have to take her in weekly ($50-$60 a visit, and i live paycheck to paycheck), until they figure out how much insulin my dog needs every day. It is sooo frustrating.I appreciate that embrace allows me to take a picture of my claim and e-mail it to them, right from my phone. That is all i have to do. I then get a follow up with all claims. Thank you embrace! I wouldnt have my dog anymore, if it weren't for you!
Insurer: Embrace
By: Diana
fantastic service
so pleased with the simplicity of the claims process. My pet has a monthly claim due to a skin disease which will be with him for life and the team at your office has made making that monthly claim simple. In fact, even though I know that I send my claim to the wrong department (as that is where I initially spoke to someone), they cheerfully forward to the right group. every month my claim is processed without question and I receive payment promptly.
Insurer: Trupanion Canada
By: Cam