209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick Payment, and Great Customer Service
I have had pet insurance for my dog with ASPCA for around 2 years. I haven't had to file a claim until recently but feel the money is well spent, because each month, I'm making a payment to the ASPCA. Who better to give your money to?I filed a claim last month, and ASPCA responded within a few days confirming a payment was sent. The amount they paid for my dog's pet visit was more than fair. I received payment within a couple of days.
Insurer: ASPCA
By: Victoria
Excellent Communication through Embrace
I am always amazed at how efficient and helpful the Embrace staff are. They make the insurance process so easy! I would recommend them highly.
Insurer: Embrace
By: Sheila
Amazing customer service and wonderful employees
My 2 year old boxer was diagnosed with cancer only 4 weeks ago. We were devastated. He needed immediate surgery and testing. Not only was Potter's medical bills completely covered, but we received immediate processing of all of our claims. I always knew that Healthy PawsPet Insurance was one of the best, but I can now honestly say that they are the best. They even email to check on Potter's health, concerned that he is doing well. Thank you so much for everything you do as a company. I recommend you everywhere I go, not only friends but also veterinarians so they can refer you as well
Insurer: Healthy Paws
By: Michelle
It does not get any better
I love and appreciate Healthy Paws. I have two small dogs that have had several vet visits since they were covered. Healthy Paws offers a great insurance product and reviews and pays claims extremely promptly. They follow up to make sure that your pet's health issue is improving. Last year when they felt a claim was for a pre existing condition, a kind and knowledgeable veterinarian from their staff called to tell me and explain to me their decision in a courteous and compassionate manner. When I appealed the decision with more information from my veterinarian, they promptly reversed their decision and paid the claim. I wish I had signed up years ago. This is better than human health insurance. It just could not be any better. I give it my highest recommendation.
Insurer: Healthy Paws
By: Angela
Excellent and quick turn around
I made the switch from another pet insurance once I read everything that Embrace covered. I recently turned in a voucher after leaving it sit on my desk for a few months, no problem with Embrace and they quickly sent me a check. Very easy...
Insurer: Embrace
By: Tama
my experience with trupanion
It meant a lot to me that the staff was so kind, helpful and accommodating. They did everything they could to spend up the process so that my baby could get the diagnostics and treatment she needed, which alleviated a lot of stress during this highly stressful time. There is nothing worse than getting the run around when your worrying about your best friend, I am so thankful that I didn't have to deal with that . I felt like Hades and myself actually mattered to the company and were not just a number. Jessica Kennedy (trupanion staff member)went the extra mile to make the process as stress free as possible, give me someone to talk to about my worries and concerns, and make me feel like Hades mattered as was not just a number. after this experience I know I made the right choice in picking trupanion for my best friend Hades. Thanks again everyone
Insurer: Trupanion Canada
By: miranda
my experience with trupanion
It meant a lot to me that the staff was so kind, helpful and accommodating. They did everything they could to spend up the process so that my baby could get the diagnostics and treatment she needed, which alleviated a lot of stress during this highly stressful time. There is nothing worse than getting the run around when your worrying about your best friend, I am so thankful that I didn't have to deal with that . I felt like Hades and myself actually mattered to the company and were not just a number. Jessica Kennedy (trupanion staff member)went the extra mile to make the process as stress free as possible, give me someone to talk to about my worries and concerns, and make me feel like Hades mattered as was not just a number. after this experience I know I made the right choice in picking trupanion for my best friend Hades. Thanks again everyone
Insurer: Trupanion
By: miranda
Very helpful customer service
My dog has always been healthy and upbeat, but was suffering from a severe stomach problem. He was very ill and I was very scared for his condition. After taking him to the vet to make sure he was ok, I filed a claim with Pets Best. After being a customer for over 3 years and never having to use my insurance, the customer service representative was very helpful walking me through the process and making sure I understood everything. I would recommend them to any pet owner!
Insurer: Pets Best
By: Gregory
Superior Service
I have never had or used Pet Insurance before over many years of dog guardianship. We rescued our dog of 2 .2 years and signed up for this insurance through our veterinarian. Within two months we had two claims that were paid immediately. The first was for neutering and removal of two cysts. The next month our dog got an intestinal disorder for three days had diarrhea. I submitted each claim and it was paid within three to five days. Impressive service I must say.
Insurer: Pets Best
By: Lois
Excellent communication and responsiveness
About six months ago our senior German Shepard began having diarrhea all the time and was losing weight despite eating good quantities of high quality kibble. Through the tests that finally identified the issue and the subsequent treatment that will need to continue for the rest of her life I was very impressed by the speed of Trupanion's acknowledgement and settlement of our claims and the friendly and caring language of their emails and letters. On the few times that I have called them the person to whom I spoke also was very friendly and not only assisted me quickly and quickly but asked about our pet. We have been very pleased with Trupanion's service.
Insurer: Pets Best
By: Sheila