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most recent claim ( bloodwork/ meds)
Just 1 question-- Is the deductible based decided on nature of claim, ie. If claims are not related does the deductible start over? Other than not completely understanding recent claim my experience with Pets Best is great
Insurer: Pets Best
By: Carolyn
Stellar Service
I am a first time pet insurance buyer with a new puppy named Riley. I have been so impressed with Embrace and their service I had to post this review. I have always had quick responses to my inquiries (being this is my first experience in this arena) and with the quick service for the wellness claims I have submitted to date. To say the least - I am a very satisfied client and highly recommend Embrace to anyone considering insuring their pet.
Insurer: Embrace
By: Barry
Quick Response to claims.
We had to take our pet to the vets due to his licking/chewing at an area on his leg/paw where the hair was gone and the area was red and he was continually licking at it. Could be underlying allergy and/or he scraped the top of right foot. Felt our claim was handled in a very professional and quick manner after submission.
Insurer: Embrace
By: Kathleen
If you go to the vet, why not have coverage?
My Chihuahua hurt himself probably jumping like most dogs. Brought him to my vet and immediately was clear that his back and neck had been injured. Did not require surgery but did require multiple visits to correct. I had nothing to lose so I submitted my claims (very easily online) and within a week had a response. Most of my claim was covered.
Insurer: ASPCA
By: Mike
So far so good!
I have had Embrace going on my second year and so far am very pleased. Thankfully I haven't had to use the accident/illness portion yet but their wellness rewards program is great! It allows me to budget monthly to cover expenses I will have for my puppy and even saves you money! Their wellness claim process is so easy and quick and I have a reimbursement check within the week. Hopefully I won't ever have to use the accident/illness portion for my baby but if the way they handle their wellness claims are indicative of how they handle accident/illness claims then I am sure it will be a smooth process.
Insurer: Embrace
By: Sharon
I would not be without Pets Best coverage!
Pets Best pays promptly according to my plan (unlike other insurance companies who, in my experience, did not). I am confident that I can afford the vet care my dogs need. I would not be without Pets Best coverage and recommend it to everyone I know as well as complete strangers. I don't care what the premiums are, I want the peace of mind that I will not have to put down my dogs because I cannot afford the needed treatment.
Insurer: Pets Best
By: Sally
Great Experience
Have had Pets Best insurance for 9 years for 2 dogs and never had to use it until now. Having insurance helped ease my mind when we had to go to emergency vet and they started doing many tests. So easy to file claims and receive payment. Very happy with this company.
Insurer: Pets Best
By: Diane
Great customer service but slow
I am very satisfied with their customer service. Our first claim was paid in full. I trust them but it took much longer than the previous insurance company. I hope they have customer log in service so that we can track our claim process.
Insurer: Pets Plus Us
By: Naoko
Simply the best
I originally took this policy out to cover any emergencies that might occur. My dog was diagnosed with allergies and is required to take daily medication in addition to twice yearly blood work. I'm reimbursed up to $600 per year. This was a great help to us. Claims are processed quickly and customer service is very helpful and friendly when you call them. I wish my own insurance was this efficient
Insurer: Nationwide
By: Kathy
Pet Care Support
Since purchasing this insurance the customer service staff has been there every step of the way to answer all my questions concerning this insurance. Filing claims has been a breeze and refunds have been deposited in an expedited manner. Thank you all for making it possible to provide quality care for our fury family.
Insurer: ASPCA
By: Saundra