209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Customer Service!
Every time I have called, I have receive EXCELLENT customer service! They are always friendly, helpful and take the time to answer all of my questions. The claims are handled extremely fast! We unfortunately had to return our adopted dog due to aggression towards our youngest , but we WILL be returning once we adopt our next animal. LOVE embrace and will tell all our animal loving friends to sign up too!
Insurer: Embrace
By: Danielle
Dependable
Pet paws always tries to pay the most not the least in a timely manner.
Insurer: Healthy Paws
By: Linda
Great company, very helpful and caring.
This company has amazed me at how helpful & polite everyone has been. Their customer service is beyond exceptional and the claims processing turn around time is above expectation. They even contact you to check and see how your pet is recovering.
Insurer: Healthy Paws
By: Robert
So far, Embrace has been great.
We've had Embrace for about a year now, and I'm very happy we've chosen this company. We haven't had any *major* claims yet (thank goodness) but for the ones we've had, we've received reimbursement very quickly. Customer service is really great. And it's great knowing that our girls are insured in case anything would happen. I have recommended Embrace to several friends.
Insurer: Embrace
By: Kimberly
The BEST pet ins out there! Trust me, from exp!
Healthy paws pet insurance not only offers the best value, but they also provide genuine compassion for you and your fur baby... It s been a pleasure doing business with them and I will be sure to recommend to anyone I know!
Insurer: Healthy Paws
By: Candice
Best Insurance
Both of my dogs (A semi-retired Service Dog and a Service Dog In Training) have Embrace insurance. It is so nice to know that Embrace has my back. When my Service Dog started showing signs of having vision issues it was nice to know that he could see his vet and see a dog Ophthalmologist without breaking the bank. Turns out my now semi-retired SD had high eye pressure and three very small cataracts (all in the same eye). With purchasing my new puppy to start training the first thing I did was to purchase insurance for the puppy. With the wellness program I know that my puppy will receive all of her shots, be spayed when it is time and have regular checkups, plus much more. I love it.
Insurer: Embrace
By: Suzanne
Very impressed!
Mailed my first claim to Pets Best on a Saturday and had a direct deposit reimbursement the following Thursday. The turnaround time is so quick and the claim form is easy to fill out. Just follow the instructions on the claim form when you file your claim and they quickly take care of the rest. Thank you for your prompt response!
Insurer: Pets Best
By: Carl
Recent Claims
Embrace is terrific. We had our first major claim and they handled it professionally and expeditiously. They kept us informed every step of the way, and was our intermediary whenever necessary. It was a painless process!
Insurer: Embrace
By: Martha
Great Service, easy and honest
These guys are great. They are proactive and make the process simple and friendly for getting your claim paid FAST. Zoe is now a healthy dog without a financial burden. Best decision was going with embrace. Never had pet insurance before, but will always use embrace!
Insurer: Embrace
By: Matthew
Prompt service - wish the deductible were lower
I am very grateful to Embrace Pet Insurance in general - and to the customer-service claims Embracers. Amanda Collins acted so speedily and thoroughly on my most recent illness claim for one of my cats. However, being a lower-income person, a disabled senior, I wish I could afford to have a lower deductible. It's disheartening to have that $500 deductible amount, in terms of some of the ongoing health issues my rescued special-needs kitty is bound to have. That's just my life at this point. But at least the Wellness part of my pet insurance for that same kitty, for special diet food, is a big help throughout the year.
Insurer: Embrace
By: Alice