209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good, attentive service
I've been very pleased with ASPCA - they make it so easy to submit a claim, and they have responded quickly. I wish my own health insurance was this easy and transparent!
Insurer: ASPCA
By: Carl
We love embrace!
Embrace has been amazing. My dog has had a whole assortment of health problems this year and they are always quick to turn around my claims and they have not denied a claim yet. I have been so thankful that embrace was recommended to me; I would not have been able to afford these veterinary costs any other way.
Insurer: Embrace
By: Kristen
Prompt reimbursement, no surprises
Reimbursement seems fair. Expect your yearly premium to go up a lot as dog gets older.
Insurer: Embrace
By: Kathy
Great customer service, quick and easy claims!
Our choc lab has allergies, and with that along with his regular visits, we've had a few claims to submit. The process is easy and convenient, and the turnaround is quick. I also love that customer service sends you status updates at each phase!
Insurer: Embrace
By: Trisha
Waste of time and money!
Our puppy ended up contracting parvovirus. She recovered and we decided to get pet insurance. Almost a year later we found out she had kidney disease due to an infection. Embrace took over a month to process the claim only to find out that because she had vomited and had diarreah when she had parvo they would not cover her. They sated that vomiting and diarreah are symptoms of kidney disease. We had racked up 7k in bills before we even found out she was not covered.
Insurer: Embrace
By: Erika
Good Name
The name of company speaks for itself, Pets Best! No problems with payment into my account(5 days). The only time I have any problem is with the vet not filling properly. I have two people that signed up for your insurance of my recommendation. They are pleased as I am.
Insurer: Pets Best
By: Josephine
Easy Claims Service
I purchased insurance from Embrace for my Labrador when she was a puppy and it was incredibly easy to get her covered. My dog has since developed bone cancer and Embrace has done an excellent job of fulfilling claims with no questions asked. We have had to bounce around between Veterinarians and Specialists and Embrace has still been able to quickly reimburse claims, provided we supply sufficient medical documentation. I have been getting a quick turn-around on claims reimbursement. Very happy with this service so far.
Insurer: Embrace
By: Sean
current claim
i find trupanion overall acceptable but also takes too long to process a claim. 2-3 weeks & sometimes longer for routine claim. Also find there statements difficult to read & follow. The staff are friendly and kind and helpful tho.
Insurer: Trupanion Canada
By: ann
current claim
i find trupanion overall acceptable but also takes too long to process a claim. 2-3 weeks & sometimes longer for routine claim. Also find there statements difficult to read & follow. The staff are friendly and kind and helpful tho.
Insurer: Trupanion
By: ann
fast service
Our beautiful dog suffered from Severe intestinitis, with major bleeding. He was in ICU and required blood tests and an ultrasound. After the ordeal was over, our vet and I submitted all the forms and information requested by healthy paws. I got an acknowledgement of receipt within 1 day, and the claim was processed and check mailed within 2 days (faster than our own insurance!!). Communication was very professional and clear. Thank you.
Insurer: Healthy Paws
By: rita