219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They Aren't Number One for Nothing!
In September of 2014, we adopted a Puppy Mill Rescue from M.A.R.S. (Mini Aussie Rescue Support). Little Ollie came to us from a Puppy Mill bust down in Tyler, TX. Initially Ollie was fine but shortly thereafter, we began frequenting the veterinary office every 2 weeks. Our monthly average by February of 2015 was $750 per month. Poor Ollie was treated symptomatically instead of establishing a diagnosis and beginning treatment. At one point, we were on our second veterinarian and I had asked if there was a way to diagnose Ollie, we were told it would be too costly. By this point, we had already spent a significant amount of money. However, the best thing we did was sign up for pet insurance with Healthy Paws.We researched pet insurances for a month. We made a spreadsheet, studied customer reviews trying to filter out the unrealistic reviews and we decided to settle on Healthy Paws Pet Insurance. Little Ollie coasted by each day until a Sunday in July of 2015 when he ended up in the emergency afterhours animal hospital again for four days but this time it was the worst. His platelet count had dropped to zero our hearts were breaking at the prospect of Ollie not ever coming home. We were told by the veterinarians at the after-hours emergency animal hospital that they were taking it hour by hour and that they could lose him at any moment.” The initial diagnosis was Immune Mediated thrombocytopenia. Now our new veterinarian Dr. Tremblay (She is our third and final veterinarian – she is unequivocally the best veterinarian) had a sneaking suspicion that Ollie’s diagnosis was incorrect. Dr. Tremblay stabilized Ollie and then began reading Ollie’s entire file. She stated that a dog of his age should not have such a thick medical file. She consulted colleagues, internists and specialists and stated that she thought he was misdiagnosed. She felt it was important to diagnose him (we whole-heartedly agreed) and we started doing tests but not many because she is brilliant and had a suspicion that his chronic state of illness was parasite related. We found out quickly that Ollie had Ehrlichiosis from the Brown Tick AKA the Lone Star Tick. Our little Ollie has been such a trooper this past year, with four emergency room visits, two hospitalizations (one for HGE and the other for the misdiagnosed Immune Mediated thrombocytopenia) and countless visits to 3 different veterinarians, along with a 6 months therapy treatment for Ehrlichia. Moreover, through
Insurer: Healthy Paws
By: Fatima
Wonderful company
Just want to say that I have been with Petshealth from the beginning and they are a great company. Customer service is great and they are fast on claim refunds. I recommended them to many friends and they all had good experiences with them.
Insurer: ASPCA
By: Lou
A literal life saver
While yes Trupanion does not cover preexisting conditions and that has been disappointing with our frenchie Shilo's chronic dermatitis, having insurance allowed us to follow proper radiation treatment when Shilo was diagnosed with a brain tumor last year. They literally saved her life! We would not have been able to do the treatment otherwise, and Trupanion continues to cover her meds and additional treatment for this condition. They are so great that my dad and sisters also got Trupanion for their pets, and I will continue recommending them to everyone! When it came down to a life or death situation with our dog, Trupanion really came through for us.
Insurer: Trupanion Canada
By: Amanda
A literal life saver
While yes Trupanion does not cover preexisting conditions and that has been disappointing with our frenchie Shilo's chronic dermatitis, having insurance allowed us to follow proper radiation treatment when Shilo was diagnosed with a brain tumor last year. They literally saved her life! We would not have been able to do the treatment otherwise, and Trupanion continues to cover her meds and additional treatment for this condition. They are so great that my dad and sisters also got Trupanion for their pets, and I will continue recommending them to everyone! When it came down to a life or death situation with our dog, Trupanion really came through for us.
Insurer: Trupanion
By: Amanda
Thank goodness for Healthy Paws!!
Courteous, knowledgeble, staff. I wasn't sure if the procedure was covered so I called to inquire. My representative, Nikki, was very helpful in getting my questions answered in a timely fashion. If it wasn't for the insurance, we wouldn't be able to afford the procedure!
Insurer: Healthy Paws
By: Mrs.
Better that my human insurance!!!
Our healthy dog got really sick in a matter of a few weeks. Embrace insurance was truly caring and covered a lot of our expenses. The reimbursement was quick and the claim forms were easy to fill out.I called them with questions and a gentleman named Steve was helpful, patient and so kind and wished our dog a happy and strong recovery. Just terrific services and you can tell they truly care about your pet and your family. 💕👍✨
Insurer: Embrace
By: James
so glad I have trupanion
I have been with trupanion for almost 8 years now and I have always been impressed with how easy it is to file a claim and how efficient the claim process is. I am kept informed via email every step of the way during the claim process and the claim is processed in a very timely better. I would highly recommend them to anyone who has a pet especially a purebred.
Insurer: Trupanion Canada
By: Anabelle
so glad I have trupanion
I have been with trupanion for almost 8 years now and I have always been impressed with how easy it is to file a claim and how efficient the claim process is. I am kept informed via email every step of the way during the claim process and the claim is processed in a very timely better. I would highly recommend them to anyone who has a pet especially a purebred.
Insurer: Trupanion
By: Anabelle
Customer Service staff who really care!
My 10 yr old has been with Pets Best for over 9 years. Over the years Pets Best has been there for us to support the various health issues that have arisen. When Quinn had to have surgery to have his spleen (and malignant mass) removed,I did not hesitate for 1 second to o.k. the estimated $3,ooo surgery, knowing that Pets Best would, once again, be there for us. Their customer service staff is fantastic.
Insurer: Pets Best
By: Barbara
Awesome
Embrace was speedy with processing my claim and responding to my questions in a precise and professional manner. The explanation of benefits was of great help in explaining what was covered/remaining coverage, the deductible and my refund. Top Notch Service!
Insurer: Embrace
By: Felicia