209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and accurate response
I finally decided to buy insurance for my dogs and wasn't sure how it would work. My 8 month old puppy wouldn't stand up the night before I was leaving for vacation and my vet was closed. I had to take her to the ER for an exam and, it turned out, an enema. The bill was about $190.00. I submitted the claim on a Wednesday, had a response on Saturday and received my check the following Thursday. Excellent service!
Insurer: Pets Best
By: Cheryl
Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
Insurer: Trupanion Canada
By: Del
Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
Insurer: Trupanion
By: Del
Torn acl
This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
Insurer: Trupanion Canada
By: Cheryl
Torn acl
This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
Insurer: Trupanion
By: Cheryl
Easy and quick claims process!
Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.
Insurer: Trupanion Canada
By: Confidential
Easy and quick claims process!
Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.
Insurer: Trupanion
By: Confidential
Excellent customer service and great benefits
I had another insurance company years ago for my other doggies and they can't even compare with the ASPCA insurance. They denied more than they paid, and we never knew when we might get reimbursed. We also always had to have the vet fill out the claim forms. None of that now. I can't tell you how pleased we are with all facets of our experience with the ASPCA and Kim, our customer rep
Insurer: ASPCA
By: Carol
Healthy Paws Pet Scam I would say...
They do not provide the services that the claim. Instead of helping me with any of my $500 worth of animal related expenses, they instead increased my expenses by $20 per month per animal. So since October, I have paid Health Paws roughly $320. However, they only cover about 1/4 of what they say they do. The whole point of insurance is to get help in case your animal gets sick. So, for my cat that needed veterinary services, I have paid $160 thus far. He has bills of $500. 80% would be $400. After my $250 deductible, this would actually help me. However, they play very unfair games. The have my $160 (plus $160 for the other, healthy cat) and they finagle the numbers so that the covered percentage of $500 is somehow only $133.32. So it doesn't even begin to offset my deductible. Therefore, instead of helping at all, my $500 of expenses on Remy has become $660. Thanks healthy paws!
Insurer: Healthy Paws
By: Robert
Worth the $
Trupanion is definitely one of the more expensive insurances on the market- however - you get what you pay for! I added the alternative therapy rider to my German Shepherd's plan and when he hurt his shoulder my claim was paid out without any additional questions asked - from 2 different vets for the one injury. What would have cost me nearly $1300 was a lot less. I am able to get my dog the care he needs to heal. In this case, it was cold laser therapy. And I can take my insurance overseas with me for our next duty station.
Insurer: Trupanion Canada
By: Millie