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Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not worth the paper that their contract is printed
Piece of garbage company. Tried to cancel and told me that the person on the contract has to cancel not the person paying the bill. Pieces of crap. Don't ever use them
Insurer: Petsecure
By: Dodd
Healthy Paws is AWESOME-the ABSOLUTE BEST
I have had 14 cats in my life and now have three – Twixi -5, Smoochie – 4 (picture attached of the 2 lovebirds) and Squiggles – 4 monthsI have used many health insurance companies with lots of frustrations until I found Healthy Paws 4 years ago. And they are just AMAZING! Within hours of submitting a claim, and I am talking about thousands of dollars (even on weekends) I get an email from them stating “claim processing” and then several hours later “claim completed”, click here for summary. They do not keep requesting more and more documents and look for a million reasons not to pay like other pet health insurance companies. And they have a “super app” where you just take a photo of your paid itemized invoice, nothing else and push submit claim and done. And their pricing is also very competitive covering more illnesses than other carriers. In fact, I was so impressed and elated when they covered “home physical therapy” for my Smoochie who had a very unusual spinal stroke and have paid me tens of thousands of dollars so she can still be part of our family. Also, the staff is so nice when you speak with them, very responsive – they just really care and it shows. Bottom line, they respect and believe in their clients. I love to see nice little positive uplifting notes in their emails covering claims. I feel so fortunate every time I hear from them. If 10 were the highest rating I would give them a thousand. My congratulations to the founder, owner for running such an efficient caring business. And my husband’s biggest wish is that he wants to make me as happy as Healthy Paws does.
Insurer: Healthy Paws
By: Leslie
I highly recommend Healthy Paws
My niece adopted a new dog and got healthy paws insurance. A few months later her dog needed surgery and the insurance covered 90% of it. Her experience convinced me to get it for my dogs. I'm so glad I did. My dog needed expensive emergency surgery and would have died without it. Knowing that he was insured made the decision to have the surgery an easy one. Filing the claim on line was easy and Healthy Paws approved the claim and sent me a check right away.
Insurer: Healthy Paws
By: Mary
Don't Purchase ASPCA Pet Insurance - SCAMMERS!
I have two Chocolate Labs and one became ill with diabetes in July 2015. In one year, I havce spent thousands of dollars on vet bills. I had purchased insurance from ASPCA two years prior to my dog becoming ill and I paid a monthly premium of $85.00 for both pets. ASPCA have only reimbursed me $1,000 on my claims. They claim that I had $3,000 available for insurance period July 2015 and November 2015. During that period,ASPCA did not reimburse half of the claim amount. ASPCA only reimbursed approximately $340.00. Now ASPCA is claiming I am no longer entitled to the $3,000 incident amount because any new claims related to diabetes is considered continued care. I am only eligible fora reimbursement of upto $1,000, which they claim I've already used since Nov 2015 to date. I am filing a complaint with the department of insurance. DO NOT PATRONIZE THIS COMPANY! They are better insurance companies out there.
Insurer: ASPCA
By: Delois
So glad we found this insurance!
My dog Audrey has had a year of illnesses some of which I never received a definite diagnosis. Had to get a second opinion from a holistic Vet and a NutriScan - Pet Sensitivity & Intolerance Test. All of this became very expensive and would have not been possible without this insurance. Best Pets does have limitations on holistic care and does not cover holistic medicines. Audrey is doing better with a variety of treatments. I really want her healthy again, and thanks to Pets Best we are working on getting there!
Insurer: Pets Best
By: Diane
Worth every penny
This is the second claim I have filed through ASPCA and I have had zero issues being reimbursed. I submit my claim and in a couple of weeks I receive a check. If it weren't for them, I would not have been able to afford to save my fur baby's life. Thank you.
Insurer: ASPCA
By: Laurie
AMAZING!!!!!
I cannot say enough great things about Healthy Paws. I was recently on a family trip to Ireland visiting my mom post breast cancer surgery. My dog Rosebud slipped her leash on my poor sitter and was hit by a postal truck. She had to be brought to Alameda East Vet Hospital and was in an oxygen tank for a few nights as her lungs were bruised and she was having a hard time breathing. Her hip was also fractured requiring a plate and pins. I was beside myself being away from home and not being with her and was also really concerned about paying 1000's out of pocket when money was tight. Healthy Paws literally stepped in. Realizing I was out of the country they paid directly to the hospital for me, telling me not to worry that they would take care of the part they owed and sharing that I should enjoy the last few days with my family instead of worrying about the financial end of Rosebuds care. They were AMAZING!!! I beyond recommend them to anyone as a Pet Care company.
Insurer: Healthy Paws
By: Christina
Do not get this insurance!
This company has not been honest in its marketing or in the way it handles customer submissions. I faithfully paid my premiums on two dogs but was denied a payment due to obscure language in the dental portion. I was also unable to sign up for the new wellness program because I already had accident and injury policies. They then further complicated the issue by wanting back veterinarian notes which I finally was able to procure and they then wrote exclusionary portions into an already existing policy. They are crooks. Don't let them take your money. Nothing but the runaround.
Insurer: Embrace
By: Tracey
Glad I finally looked into getting pet insurance
I was always reluctant to look into getting pet insurance. Why I don't know. I have had ASPCA insurance for about 3 or 4 years now on my beagle. So glad I did it. It's very easy. Pay your vet at the time of visit, submit the bill with the claim form. Turnaround time for reimbursement averages about 2 weeks. I tell everyone, my friends, coworkers and people I meet in the vet's office how great ASPCA pet insurance is. Everyone says they should look into it too. Some people will ask for the website address. I also like the fact that many times a Customer Service rep will take the time to just give a call and ask how my beagle is. Great company and great service. So glad I finally did it. Why don't you?
Insurer: ASPCA
By: Denise
Excellent coverage!
Our vet talked us into getting insurance when we first got our dog Mowgli. It was something we never thought we would have to use until he got hit by a car. Mowgli got the best care that we could get him and Trupanion came through paying for 90 percent of our vet bills. If you do not have pet insurance you should consider Trupanion.
Insurer: Trupanion
By: Shae and Betsy