209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,556 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,732 reviews
11,012 reviews
5,285 reviews
55,032 reviews
8,866 reviews
Category with most reviews
This chart shows the distribution of review categories.
Excellent service
The only reason the claim took more than 3 weeks was because the vet did not give me my dog's complete medical record to send with the claim. This was his first claim since he was put on the insurance. Otherwise, the claims I have submitted have been done in a timely manner (I have another dog that has allergies).
Insurer: Healthy Paws
By: Dietlinde
Awesome Customer Service
The Healthy Paws staff is amazing! They checked in by e-mail on how Jack was feeling. They processed my claim in 30 minutes after I sent them all the paperwork in pdf format by e-mail! I’m was blown away. And the check came in less than a week. It really is wonderful to have this kind of support, especially during a time when you’re worrying about your beloved furry friend.
Insurer: Healthy Paws
By: BB
Caring, swift and accurate!
Healthy Paws claim service (I used online) is very simple and easy to use, requiring minimal effort and time to submit the claim form. Their response to my claim was almost immediate, assuring me my claim was received and accepted, and they continued to keep me informed until they had settled the claim. I don't know what else I could or should expect from an insurance company. And then, they sent me a personal note wanting to know how my pet was recovering from the ordeal -- good folks, someone's paying attention.
Insurer: Healthy Paws
By: Bill
Best ever customer service
We have had several expensive vet visits for our 11 year old marmalade and white cat Andy over the last few months. Embrace has provided reimbursement checks for approximately 5 or 6 different claims in less than 2 weeks. I wish I could find a human health insurance company with the customer service of Embrace.
Insurer: Embrace
By: Donn
i wish all companies operated like this one
they almost daily kept in contact with us and payment to us was as fast as one could possibly ask for. thank you trupanion
Insurer: Trupanion Canada
By: lorraine
i wish all companies operated like this one
they almost daily kept in contact with us and payment to us was as fast as one could possibly ask for. thank you trupanion
Insurer: Trupanion
By: lorraine
Immediate claims turnaround, with genuine care.
My dog, Chip, had to spend two nights in emergency care with severe stomach issues and dehydration from undetermined cause. Healthy Paws walked me through what would be covered -- pretty much everything other than the exam and deductible, including ultrasound diagnostic testing! And, all I had to do was snap a photo of my invoice to file my claim electronically. My reimbursement check was processed before Chip finished her anti-biotics! The representatives I spoke with and who sent the claim payment information all asked about Chip and how she was doing in every conversation. It was a very supportive experience all around.
Insurer: Healthy Paws
By: Robin
Prompt and responsive
My pet has been insured through Pets best for several years now. Thankfully, I purchased the insurance several years ago, and several months later, my pet lost his sight due to Cataract/Glaucoma. I take him to his eye specialist several times a year and am prescribed prescriptions and have never had any issues with claims. The claims are processed within days. They are excellent.
Insurer: Pets Best
By: Doris
Most Reliable- Best Coverage of all pet insurers
My little dog, 8lbs, has had THE WORST LUCK in the last 5 1/2 months. She has had: an ulcer, a severe cough, pneumonia, ear infections, a diagnosis of collapsing trachea, chronic bronchitis (plus a chronic cough), a bone lodged in her throat and now, this week she has a parasite (we are waiting to see if the lab confirms giardia). TRUPANION has been WONDERFUL. They've been quick to pay claims, they have been clear about covered and uncovered portions of claims, the 90% coverage cannot be beat and their staff are kind, caring and incredibly helpful. I switched to Trupanion about a year before this poor pup's luck turned for the worse and I am so glad that I did. I suggest everyone consider Trupanion for their cherished pets. Hard to beat their service or claim coverage.
Insurer: Trupanion Canada
By: Danni
Most Reliable- Best Coverage of all pet insurers
My little dog, 8lbs, has had THE WORST LUCK in the last 5 1/2 months. She has had: an ulcer, a severe cough, pneumonia, ear infections, a diagnosis of collapsing trachea, chronic bronchitis (plus a chronic cough), a bone lodged in her throat and now, this week she has a parasite (we are waiting to see if the lab confirms giardia). TRUPANION has been WONDERFUL. They've been quick to pay claims, they have been clear about covered and uncovered portions of claims, the 90% coverage cannot be beat and their staff are kind, caring and incredibly helpful. I switched to Trupanion about a year before this poor pup's luck turned for the worse and I am so glad that I did. I suggest everyone consider Trupanion for their cherished pets. Hard to beat their service or claim coverage.
Insurer: Trupanion
By: Danni