219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It's a winner!
I've been delighted with ASPCA Pet Health Insurance. I have a large pitbull mix named Waldo, who had needed veterinary care a number of times in the last year. Unfortunately, we had to change vets three times before finding one that was a good fit for Waldo. Since his medical history is sparse, I wasn't aware that he has adverse reactions to many drugs, as well as a very sensitive stomach. ASPCA Pet Health Insurance has been great, covered all Waldo's care according to the plan I purchased and called to follow up each claim to see how he was doing and if everything was okay. Payment was made quickly and no questions, even though the changing of vets and treatment for reaction to medications must have seemed confusing. My mother has pet insurance through another company and her experience with them has been a nightmare, with claims always rejected or questioned and every attempt made to minimize payouts. She's about to get with ASPCA Pet Health Insurance instead. I would recommend them without reservation. Two thumbs up!
Insurer: ASPCA
By: Tove Ford
Care about your pets health and there to help!
Amazing customer service....fast,efficient and always follow up to see how pet is doing. Have had two critical care episodes with my baby and having this help made it so much more able for me to focus on my pet and not worry as much about amount of vet fees. They are so awesome, so happy I took this ins. Had it about 51/2 yrs.
Insurer: ASPCA
By: PAT
Repeated frustration over rejected claims
We have submitted a number of claims for our dog Tully for prescription drugs to treat his osteoarthritis and they have been rejected by the reviewer saying that "rheumatoid arthritis" is not a covered claim for our dog. Our vet has written Embrace saying that our dog has never had rheumatoid arthritis and that osteoarthritis is not rheumatoid arthritis but to no avail. We are wondering whether the reviewers ever check documentation for former claims where they would see our vet's comments. Very frustrating to say the least. Other than this recurring issue that has defied all efforts to resolve, we are very pleased with our Embrace coverage and service.
Insurer: Embrace
By: Bill
Baron's claim
I am very satisfied with your level of service, and have sung your praises to others.
Insurer: Embrace
By: Marty
I can focus on my pup-not worry about sudden costs
I've been very skeptical about pet insurance, having heard about some experiences with other companies that refused to cover pets after being a member for years or refusing to cover major surgeries/illnesses etc. After enough surprise vet expenses over the years, I decided to give this a try. I only signed up for Healthy Paws a few months ago, but I have had a positive experience so far. --First of all, it was easy to sign up. Painless. --Healthy Paws is completely up front with what they do and do not cover. --They process claims quickly, which is more than I can say for any human health insurance that I've had. --Submitting claims is EASY through their app (take a picture of vet's invoice - DONE!). --I have boxers, which are unfortunately prone to cancer. The vet recently diagnosed a mast cell tumor, and we had to schedule a sudden expensive surgery. Based on experiences with human health insurance, I was expecting to have to fight them about justifying the expense or spend a lot of time haggling on the phone or submitting paperwork. BUT Healthy Paws gave me absolutely no trouble about covering the procedure exactly as they had promised. It meant that I could focus on actually taking care of my pup rather than stressing about the cost.
Insurer: Healthy Paws
By: Kat
Wellness
This claim was not about injury or illness. This was a wellness claim for a script and heart worm med. I'm really happy with Embrace. I filed claim 1 day and by the next day it was completed. I have had another pet insurance company for all of my Labs. It kept getting worst. I recommend Embrace to everyone. Great people.
Insurer: Embrace
By: George
Great for that troublesome puppy
I have a German Shepherd who is now about a year and four months old. Over the course of her lifespan, she has required three surgeries in short order. After the first one out of pocket, I learned my lesson and picked up insurance through Healthy Paws. The next two surgeries were covered and processing the claims was really easy, just had to use their mobile app to send them the invoice and the claim was processed in a couple days and the check came two days later. They covered both her stomach surgery and her elbow displaysia. The coverage has been fantastic. The price is reasonable and it's way better to have it and not need it than the alternative. Would definitely recommend.
Insurer: Healthy Paws
By: Travis
HEALTHY PAWS IS THE BEST!
I have had pet insurance from several different companies in the past. Healthy Paws is, by far, the best one I have been fortunate enough to find. I have my three pets insured with Healthy Paws. Their policies fit individual needs, and have such better reimbursement than other companies. It is easy to submit a claim online. The customer is kept informed of claim status and the claims are paid promptly. Any interaction I have had by telephone with representatives at Healthy Paws has been very positive. The staff is caring, knowledgeable, and understanding. I intend to be a Health Paws customer for a long time...
Insurer: Healthy Paws
By: Barbara
Refund too slow
The only complaint I have with ASPCA Pet Insurance is it takes too long to get a refund. I waited once 3 weeks for the claim to be complete then another three days before it was in my checking account but if I have not made a payment they are quick to send a letter or call
Insurer: ASPCA
By: Kyle Smith
ASPCA cares about our two Labs; Sparky and Pluggy
WE have had ASPCA Insurance for about 18 months now and have had claims for check ups and illnesses for both dogs. Pluggy recently developed diabetes and ASPCA is not only helping with our bills, but they call to check in on the guys. My own health insurance doesn't do that! I appreciate their quick claim processing, as well as the transparent manner in which they produce their claim response.
Insurer: ASPCA
By: Dan