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Beyond Amazing - We LOVE You!!
Our little (well, not so little) girl, Nala, took an accidental slip and fall on the floor while excitedly trying to greet my son as he was coming in the door. In true Saint Bernard fashion, nothing is done on a small scale and what I originally thought was a sprain, turned out to be a torn ACL. The history is that we enrolled Nala only four months ago with Trupanion (when we enrolled our other pup). I truly expected that we would be turned down on our pre-authorization for her $3500+ (so far) treatment of the ACL tear because we were so new to Trupanion. In all honesty, I fully expected that our family would front the total cost of the TPLO. I received a phone call (not email - Trupanion delivers PERSONALIZED service) from Emma who let me know that Trupanion would be happy to cover Nala's surgery (less the usual deductible, exam fee and 10% co-insurance) ... let me tell you, the tears of relief flowed. I couldn't believe it ... such an amazing company willing to honor everything they originally said when I enrolled her. As I'm typing this, Nala is four days post surgery and soundly snoring beside me. She is healing well. The other incredible thing about Trupanion is that I didn't have to wait weeks or months for reimbursement. Less than 24 hours after Nala's surgery, our vet clinic submitted the invoices to Trupanion. Less than 48 hours after her surgery, Trupanion sent an email letting us know that all was covered AND less than 72 hours, Trupanion let
Insurer: Trupanion Canada
By: Tia
Beyond Amazing - We LOVE You!!
Our little (well, not so little) girl, Nala, took an accidental slip and fall on the floor while excitedly trying to greet my son as he was coming in the door. In true Saint Bernard fashion, nothing is done on a small scale and what I originally thought was a sprain, turned out to be a torn ACL. The history is that we enrolled Nala only four months ago with Trupanion (when we enrolled our other pup). I truly expected that we would be turned down on our pre-authorization for her $3500+ (so far) treatment of the ACL tear because we were so new to Trupanion. In all honesty, I fully expected that our family would front the total cost of the TPLO. I received a phone call (not email - Trupanion delivers PERSONALIZED service) from Emma who let me know that Trupanion would be happy to cover Nala's surgery (less the usual deductible, exam fee and 10% co-insurance) ... let me tell you, the tears of relief flowed. I couldn't believe it ... such an amazing company willing to honor everything they originally said when I enrolled her. As I'm typing this, Nala is four days post surgery and soundly snoring beside me. She is healing well. The other incredible thing about Trupanion is that I didn't have to wait weeks or months for reimbursement. Less than 24 hours after Nala's surgery, our vet clinic submitted the invoices to Trupanion. Less than 48 hours after her surgery, Trupanion sent an email letting us know that all was covered AND less than 72 hours, Trupanion let
Insurer: Trupanion
By: Tia
Fast customer service
I haven't had my policy for very long, but so far so good! I received very quick responses to my inquiries and the process was explained at each step of my claim.
Insurer: Embrace
By: Stephanie
Reliable Insurance
We have had this insurance for our 2 dogs for over 6 years and have found it to be quite helpfull with their medical expenses
Insurer: ASPCA
By: Joe
good coverage /great customer service
I have the wellness as well as total coverage for sickness and accidents. I'm currently going through an illness with one of my babies and embrace has been excellent so far. im happy with my decision to change over to embrace.
Insurer: Embrace
By: john
Your best friend well being is a #1 priority
I have had ASPCA Pet Insurance for many years now, and whatever happens to our dog, the only thing we need to worry about is making sure she gets the treatment she deserves. All the claims we submitted along the years were processed fast and the refunds were very reasonable, according to what we have contracted. Great peace of mind.
Insurer: ASPCA
By: Adriano
Retired Teacher's Grade for Trupanion: A+++
My late pet who died at 15 years old is of course gone. Our new pet is Augy, 7 months. I had a different insurer for our late pet, but this time I went with Trupanion. So far I am extremely pleased. Augy had an accident right after coming into the home. Trupanion was wonderful with that situation and one other doctor visit. I could not rate them more highly. A+++++ L. Sklarew, Boca Raton, FL
Insurer: Trupanion Canada
By: Leslie
Retired Teacher's Grade for Trupanion: A+++
My late pet who died at 15 years old is of course gone. Our new pet is Augy, 7 months. I had a different insurer for our late pet, but this time I went with Trupanion. So far I am extremely pleased. Augy had an accident right after coming into the home. Trupanion was wonderful with that situation and one other doctor visit. I could not rate them more highly. A+++++ L. Sklarew, Boca Raton, FL
Insurer: Trupanion
By: Leslie
Excellent service
My experience with Trupanion has been a very positive one. They are quick to confirm receipt of the claim. The processing and turnaround time has been very quick. Customer service has been awesome, when I call the CSR is very knowledgeable and helpful. My sister just signed her dog up for Trupanion ins!!
Insurer: Trupanion Canada
By: Lori
Excellent service
My experience with Trupanion has been a very positive one. They are quick to confirm receipt of the claim. The processing and turnaround time has been very quick. Customer service has been awesome, when I call the CSR is very knowledgeable and helpful. My sister just signed her dog up for Trupanion ins!!
Insurer: Trupanion
By: Lori