209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and efficient
I have three dogs ( a new flat coat retriever puppy, a 4 year old flat coat retriever who is new to me and a 6 year old lab), and bought insurance when I got the new puppy in May. So far (thank goodness) I have only used the wellness part of the insurance. I was very pleased to see a very quick and efficient processing and the claim check in my post office box very quickly.
Insurer: Embrace
By: Marian
Get insurance -- go with Trupanion
I have never been so happy about a purchase as I am with Trupanion. This is my first time with pet insurance, and I have so far had a great experience. Trupanion was very quick to pay my claims each time, and they are really good about staying in touch via email while your claim is being processed. I am so glad I have the insurance and that I have it with Trupanion. A friend of mine has insurance through a different company and her experience has not been nearly as positive.
Insurer: Trupanion Canada
By: Shelly
Get insurance -- go with Trupanion
I have never been so happy about a purchase as I am with Trupanion. This is my first time with pet insurance, and I have so far had a great experience. Trupanion was very quick to pay my claims each time, and they are really good about staying in touch via email while your claim is being processed. I am so glad I have the insurance and that I have it with Trupanion. A friend of mine has insurance through a different company and her experience has not been nearly as positive.
Insurer: Trupanion
By: Shelly
Quite satisfied
I insured my Doberman puppy when he was 4 mo old. Puppies being puppies, I figured he would end up getting into something. Trupanion said the younger the age I start the insurance the better because at his age he hasn't typically developed any problems. They cover illnesses that develop 30 days after being on insurance and injuries are covered immediately. They do direct billing with many vets in my home city of Calgary. I really like that as vet bills are often VERY outrageous. Vets sure like to over charge. They don't have a list available to show who does direct billing; too hard to keep track for them. It will be up to the insured to ask about direct billing with your vet. The insurance I got for Tracer was one that gave me the best coverage. Zero deductible-meaning I don't have to pay a certain percentage of vet costs before they cover the rest, with 90% reimbursement of my bill, minus the cost of the exam fee. Upon my first claim they expressed sincere concern. It was clear in the tone and pitch of the rep I spoke to that they love animals. I was provided with good customer service with a bit of a personal touch. I was given good direction as to what I needed to do for my 1st, hopefully last, claim. I received an emailed form to bring to my vet to fill out within minutes of calling Trupanion so I was able to get Tracer to the Dr quickly. This saved me from having to make two trips to my vet- one for my puppy & one to submit form. It helps if the vet assistants at the
Insurer: Trupanion Canada
By: Athena
Quite satisfied
I insured my Doberman puppy when he was 4 mo old. Puppies being puppies, I figured he would end up getting into something. Trupanion said the younger the age I start the insurance the better because at his age he hasn't typically developed any problems. They cover illnesses that develop 30 days after being on insurance and injuries are covered immediately. They do direct billing with many vets in my home city of Calgary. I really like that as vet bills are often VERY outrageous. Vets sure like to over charge. They don't have a list available to show who does direct billing; too hard to keep track for them. It will be up to the insured to ask about direct billing with your vet. The insurance I got for Tracer was one that gave me the best coverage. Zero deductible-meaning I don't have to pay a certain percentage of vet costs before they cover the rest, with 90% reimbursement of my bill, minus the cost of the exam fee. Upon my first claim they expressed sincere concern. It was clear in the tone and pitch of the rep I spoke to that they love animals. I was provided with good customer service with a bit of a personal touch. I was given good direction as to what I needed to do for my 1st, hopefully last, claim. I received an emailed form to bring to my vet to fill out within minutes of calling Trupanion so I was able to get Tracer to the Dr quickly. This saved me from having to make two trips to my vet- one for my puppy & one to submit form. It helps if the vet assistants at the
Insurer: Trupanion
By: Athena
Able to focus on recovery and not the money
Thank you Embrace! We were able to focus on caring for Riley before and after surgery and not have the worry of how we would pay for her splenectomy. Because we had the comfort of knowing Embrace was there we didn't have to factor money into the decision of removing her spleen/mass. It was an easy decision only based on how it would benefit her. No worries!
Insurer: Embrace
By: Lynette
Extremely Pleased
My cat has recurring bladder infections. However, what my cat has is not important in this review. What is important is Pets Best's process and living up to what they say. I have been reimbursed exactly what is stated in the policy. Pets Best says that they will respond within ten days and they always have. Moreover, they do direct deposit to your bank account the next day. It is so quick and convenient. I could not be more pleased with their no hassle handling of claims. I wish people insurance was this easy!
Insurer: Pets Best
By: Joan
Amazing- best decision we made!
Trupanion is reliable, very straight forward,and easy to deal with company. We have an English Bulldog puppy and in his 7 months of life he has already had two surgeries in which we probably would not have been able to afford unless we had Trupanion. They not only have enhanced the life of our Rocko but our lives as well by helping us financially and allowing us to take great care of our pet!
Insurer: Trupanion Canada
By: Missy
Amazing- best decision we made!
Trupanion is reliable, very straight forward,and easy to deal with company. We have an English Bulldog puppy and in his 7 months of life he has already had two surgeries in which we probably would not have been able to afford unless we had Trupanion. They not only have enhanced the life of our Rocko but our lives as well by helping us financially and allowing us to take great care of our pet!
Insurer: Trupanion
By: Missy
Reimbursement for surgery of a cruciate ligament
My rescue dog,Riley, tore her cruciate ligament while chasing a bunny. She needed surgery to repair the ligament and it was quite costly. We submitted a claim to Trupanion and within 2-3 weeks 90% of the claim was reimbursed to us after we paid the deductible. Riley also has an ongoing liver problem and Trupanion also reimburses us for 90% of the monthly cost for medicine. I am very glad that we made the decision to insure Riley.
Insurer: Trupanion Canada
By: Elaine