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Super Easy and Stress-Free!
I own two cats and we haven't really used the insurance to its full potential other than yearly visits but still figured it was a good idea to have. My cat Kadabra was recently diagnosed with diabetes and needed multiple vet visists to check his blood sugar as well as a prescription for insulin and his syringes. Submitting the claim sheets were so easy since my vet does it for me and I have had updates from Embrace about each claim form I submitted. They have made this transition to a higher care level for my cat smooth and effortless. Thank you so much!!
Insurer: Embrace
By: Anna
Consistent support.
Once the diagnosis was confirmed as pancreatitis, there was consistent support from Trupanion.
Insurer: Trupanion Canada
By: Adila
Consistent support.
Once the diagnosis was confirmed as pancreatitis, there was consistent support from Trupanion.
Insurer: Trupanion
By: Adila
They are the in the top 10
Spent many hours researching pet insurance companies, and Embrace was #3 in the Consumers Advocate website. Picked Embrace because in addition to accident/illness insurance they also carried a wellness plan. Paid my first premium on July 31st. Had my first claim on 8/11/2014 for wellness benefits. Receiving my first claim check tomorrow. Signing up for insurance is easy. There website is well designed and easy to use. Happy I picked Embrace over all the other insurance companies out there.
Insurer: Embrace
By: Dawn
Teddy's pain/stiff legs
I have 2 Yorkies. Teddy is 6 months old. He has some pain/stiff in both rear legs. I've given him pain meds for his legs. Not sure why but bone seems to be growing too fast. Biddy is 5 years old, she patted a lot lately but they showed no abnormal blood work.
Insurer: Trupanion Canada
By: Jim
Teddy's pain/stiff legs
I have 2 Yorkies. Teddy is 6 months old. He has some pain/stiff in both rear legs. I've given him pain meds for his legs. Not sure why but bone seems to be growing too fast. Biddy is 5 years old, she patted a lot lately but they showed no abnormal blood work.
Insurer: Trupanion
By: Jim
Worse experience ever !! cumbersome & bureaucratic
My dog as 1 year old and unfortunately broke a leg. She got a surgery and now is fine. I contacted Embrace to be reembursed. Long story short... Embrace wanted a "detailed" report from every single time she had visited a vet... The criteria of what "detailed" is, only Embrace knows... And whatever to I had on record or the vet(s) sent was never enough. It took me over one month of calling to get it sorted. It is worthwhile to mention that everytime I called, I had talked with someone new on the call center that "repeated" the same speech for me to keep asking the vets. When I asked a supervisor or someone "in charge", they were never available to talk on the phone or to call back... I imagine if my dog was 5 years old. I would never be able to find all the "detailed" reports Embrace wants... I really felt that they were doing all possible to delay and prevent paying. in summary, i don't know if Embrace is better or worse than other pet insurance but I had a really BAD EXPERIENCE !!!
Insurer: Embrace
By: C.Correia
Recommend Embrace to ALL with Pets!
Love everything about Embrace but The ONLY thing I would like is when I go to your website to see my Case & it is already closed, how do I know what I was paid for. There has to be a way for all of us to see the amount you paid for each item pertaining to our pets like for example, blood workup, testing or inections to make pets better eetc. I want to see that I am getting the right amount & that I am not getting charged a deductable each time for the same item. My cat just got Diabetes & am going to the VET each week to see if the levels are good enough for my cat & afraid I may get charged 2 or more times each week. I would like to always be allowed to see my statements & not close them the second acheck is sent out..
Insurer: Embrace
By: Eric
Of course it doesn’t start when you first pay…
Thought when I bought this it would at least cover when my dog started limping about a week after I purchased it, so made a vet appt. No, coverage starts 2 wks in--so what is the 2 wks one pays for to get started? Dog is limping more and more but I cant afford vet bills is why I didnt have a dog until I found her at the dump--and why I thought it wise to at least pay for pet insurance.
Insurer: Pets Best
By: Sue
Prompt Service and Quick Processing
When our lab was injured by another dog it was very frightening. Of course this would have happen off hours when our vet was not open. We went to an emergency 24/7 animal hospital where my dog spent the night after he was stitched up.I felt somewhat reassured that some of our out pocket expenses would be reimbursed. The only thing that could have been better with the claim was the reimbursement of the $100 emergency vet fee, feel they should consider covering this fee as it was not a regular exam.
Insurer: Healthy Paws
By: Bentley