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Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing claim service
The treatment for my Riley's traumatic spinal injury has been comprehensive and expensive. Healthy Paws has made the claim process so easy! The email updates and pre-filled claim forms are outstanding. The coverage is just what it said it was when we got the policy 3 years ago. We do not have to worry about Riley's care affecting our ability to pay our other bills. Such peace of mind is priceless.
Insurer: Healthy Paws
By: Debbie
THE BEST Pet Insurance on the Market
The personnel at Healthy Paws are polite, attentive and caring. First, the policy is much better priced than competitors. Second, they do not have a complicated reimbursement schedule. You simply pay one annual deductible and copay, and that's it. Third, you get a live person 24-7. Fourth, they respond promplty by phone and email. Fifth, they process claims promptly.And, sixth, they follow up to check on the welfare of your pet. They are THE VERY BEST. KUDOS!
Insurer: Healthy Paws
By: Jordan
BEST CHOICE YOUR MONEY CAN BUY!
I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)
Insurer: Trupanion Canada
By: Tamitha
BEST CHOICE YOUR MONEY CAN BUY!
I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)
Insurer: Trupanion
By: Tamitha
"on time" replies and refunds greatly appreciated!
I had been between Veterinarians for various reasons and getting their notes were nearly impossible. Embrace was patient, polite, reopened the case and had a response for me in 2 days!
Insurer: Embrace
By: Sheryl
Comprehensive analysis of submitted billing
Personally, I am very fond of Embrace - they have helped me with my furry family for almost 8-9 years now. Ginger is complicated, and from a simple health wellness exam sometimes comes many other things that are going on that she needs to have addressed. Some of these issues, are her ongoing illness's, primarily around issues of allergies and UTI infections. So, Embrace stands bold in helping me sort through the complications of illness and health wellness, two very separate things, and I remain grateful.
Insurer: Embrace
By: Bradley
I bet you get a lot of 'Embrace' puns in reviews!
As in- I fully embrace this company and the service I've received in the short time I've been insuring my dog with you!! From the initial inquiries about coverage to my first (and only) claim-- the staff have been uniformly helpful and clear. All my questions were answered and my claim was promptly researched and paid. I'm going to insure my cats thru your company based on the help I received with my dog. Thanks again. Elizabeth
Insurer: Embrace
By: Elizabeth
Save your money
I've had Trupanion insurance for 5 years. They've denied ever claim we've made, and even told us that we weren't doing our part to ensure the health of our dog. We finally submitted a dental bill for 1900.00 and were told that we weren't providing adequate preventative dental care at home. We brush our dog's teeth every day and often 2 times a day. Our vet said that given our home care regimen, it was genetic. When I told this to the woman on the phone her response was "I just work here." I said "of course you do, that's why I'm contacting you." We cancelled this week, and I would strongly encourage others considering Trupanion to think otherwise.
Insurer: Trupanion Canada
By: rictor
Awesome service
Have two Dobe's and have had a couple of claims for each- Always a quick turnaround after submission and always a full explanation of the claims payments and denials
Insurer: Trupanion Canada
By: ESA