209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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best insurance
I really like this insurance. Filing a claim is very easy. The refund check never takes very long to come back. I have never had a problem with them. When my sick fur-baby had to be euthanized, the claims department saw this on the bill and took care of canceling her policy for me. I never had to contact them. They even sent an email saying sorry to hear about her passing. I would highly recommend this insurance to everyone.
Insurer: Pets Best
By: Susan
Exceptional all around makes them the best!
We've been with Embrace for a few years and since day one they have been great. The process, service and communication is top notch. We are impressed with the ease of claims and their communication to follow up via email on claims and questions you may have.
Insurer: Embrace
By: Brian
Quick claims review
My dogs yearly claims for her immune condition. My dog was diagnosed with a rare immune disease in 2010. Less than 1% of all dogs have this condition. Fortunately, when I adopted her from the dog shelter in 2008, I got her Embrace policy. I turned in $3000 worth of claims in 2010 which were promptly paid by Embrace once they had her doctors records. She must go in yearly for rechecks which cost around $400. However, this year she also had some minor illnesses of diarrhea a couple of times and ear infections. I kept all of my bills for her (over $1000) and turned them in on Monday and they were paid on Friday.
Insurer: Embrace
By: Patty
I'm happy I had doggie insurance
My dog had a liver shunt. When I took her to the surgeon they wanted pymt in full. They opted to get preapproval from trupanion. It took hours due to a fax problem at trupanions end. By the end of the day we had approval and my dog had her surgery. I was very pleased.
Insurer: Trupanion Canada
By: Kathleen
I'm happy I had doggie insurance
My dog had a liver shunt. When I took her to the surgeon they wanted pymt in full. They opted to get preapproval from trupanion. It took hours due to a fax problem at trupanions end. By the end of the day we had approval and my dog had her surgery. I was very pleased.
Insurer: Trupanion
By: Kathleen
Excellent
Very easy claims process - just submit via email. Trupanion updated me with info via email. Received payment direct to my checking account in under 2 week.
Insurer: Trupanion Canada
By: Christine
Excellent
Very easy claims process - just submit via email. Trupanion updated me with info via email. Received payment direct to my checking account in under 2 week.
Insurer: Trupanion
By: Christine
Great Customer Service and Quick Claim Processing
After adopting our husky in April we purchased Healthy Paws pet insurance - a short time later, we learned Noah suffered from cataracts in both eyes. Having Healthy Paws insurance has made the treatment process that much less difficult for us. Noah received a successful bilateral cataract surgery and receives multiple eye drops as part of his continued care. Healthy Paws processed the high priced claims quickly and efficiently so the veterinary bills were one less thing we needed to worry about as we cared for our boy. Also, the follow up email from Healthy Paws to see how Noah was recuperating made my day. I wish every company cared about it's clients as much as Healthy Paws cares about theirs!
Insurer: Healthy Paws
By: Jill
Cyst removal
This is the fourth claim I've filed for Gracie. The other two were for 1) chocolate toxicity; 2) extracting a cracked tooth; and 3) removal of a small mole. This one was to have a small cyst removed from her lower eyelid. All four claims were processed quickly and efficiently.
Insurer: Trupanion Canada
By: Vanda
Cyst removal
This is the fourth claim I've filed for Gracie. The other two were for 1) chocolate toxicity; 2) extracting a cracked tooth; and 3) removal of a small mole. This one was to have a small cyst removed from her lower eyelid. All four claims were processed quickly and efficiently.
Insurer: Trupanion
By: Vanda