209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws
My 3 1/2 year old Dachshund, Macey, required major back surgery. Because she had Healthy Paws pet insurance she was able to have the surgery and physical therapy required to get better. She is doing great and is now walking well. She is still in physical therapy, but the doctor says she is well on her way back to "normal doggy life". Because of Health Paws I was able to get Macey the best care possible. The claims process took approximately a week or so, but the claims representative was there to let me know exactly what was needed to get the claim settled. I am so grateful that I chose Healthy Paws for her pet insurance. I reviewed many other companies and Healthy Paws seemed to be the best and after this I know it is. I have referred several people to Healthy Paws and three people have already signed up.
Insurer: Healthy Paws
By: Tina
Speedy & Responsive
After being a customer for one year now, my puppy has been through 2 ear infections and a terrible accident where she ingested plastic. Embrace continues to provide prompt responses, explanations of what amount is paid and why, and friendly customer service who assisted with my recent renewal. During my renewal, I was looking to increase my deductible and the associate provided me with 3 different options, listening to my needs and understanding the change I wanted to make. This customer service team and claims team continues to impress me.
Insurer: Embrace
By: Stephanie
slow and will not pay out
I have been with them a year. Mine is set up with no deductible so it should be a flat 90% coverage. I have tried to make 1 claim for about 200 and a couple small claims. After 6 months I am still waiting for the small amount they will cover from the larger claim and have heard nothing on the smaller claims. Now I have a 15% increase in my premiums. They do not respond to emails, even ones directed to individuals rather than the general query email.
Insurer: Trupanion Canada
By: Antonia
Best Pet Insurance!
I am so glad I found you guys. My doggie has been to see the vet twice within just a few months and it was expensive. So nice to know that I did not have to pay the entire fee and I got my reimbursement within a week. I laugh everytime I hear my neighbors complaining about how much they spent for the vet...Why? crazy. Just plain dumb to not have good insurance. One of them paid thousands and the poor doggie died anyway. Had she been insured and checked maybe the vet would have caught it earlier instead of panicking and having to spend literally thousands. I am VERY happy with Healthy Paws and I will stay with them as long as my catahoulan/pit mix is with me which will be hopefully a long time from now. Best customer service also.
Insurer: Healthy Paws
By: Marie
The Gold Standard of Pet Insurance
I have had nothing but good experiences with Embrace and their staff. Everyone is friendly and understanding and has gone out of their way to help me expedite things under time sensitive situations and I couldn't be more thankful. I have a 6 year old white boxer and have had Embrace since she was 6 months old and have recently added my 2nd new family member as well once we got him. If you are looking to get trustworthy pet insurance with a definite value, call them.
Insurer: Embrace
By: Brennen
Very Good!
Pleased to have the money available for our vet emergency but still a shock to have to pay for the vet and the GST. This left us out of pocket a significant amount. However, it made it bearable and doable to help our kitty. Wish there was an automatic 'pay directly' option as opposed to having to pay up front. The high costs make it prohibitive at times and makes it stressful to have to borrow from others.
Insurer: Trupanion Canada
By: Millie
Very Good!
Pleased to have the money available for our vet emergency but still a shock to have to pay for the vet and the GST. This left us out of pocket a significant amount. However, it made it bearable and doable to help our kitty. Wish there was an automatic 'pay directly' option as opposed to having to pay up front. The high costs make it prohibitive at times and makes it stressful to have to borrow from others.
Insurer: Trupanion
By: Millie
Not impressed so far
I chose Healthy Paws due to the great reviews here. But so far, they keep ignoring the pet records that my vet has now sent twice. I have also sent repeated emails about them ignoring the pet records and they keep responding with an automated email telling me that I haven't submitted the pet records. Since email doesn't work, I tried calling and now have to wait for someone to call me back. I don't know if they will actually cover anything. Not impressed.
Insurer: Healthy Paws
By: Robin
Insurance saved my golden retriever's life
I discovered a mast cell on the end if "Indy's" penis. Surgery was done and they got it all. Aspca very helpful and concerned about the after care. Before this I had another well known pet insurance. Did not like their attitude at all. So I switched to ASPCA and Im glad I did.
Insurer: ASPCA
By: Barry
I made sure I had Pet Insurance this time!
This recent claim is for a wellness visit. However, after paying thousands of dollars for my last two cats that had cancer, I made sure I had Pet Insurance after I got the two cats I now have. When your pet gets sick you don't want to have to worry about the bill. I always recommend to pet owners to get insurance and I always recommend Embrace.
Insurer: Embrace
By: Cheryl