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After being a customer for more than 16…
After being a customer for more than 16 years, I am leaving this insurance company. Over the years they have continually increased premiums, changed terms of services due to underwriter changes, etc. However, the last notice I received was that my premium was going to increase by $257 PER MONTH!! When I reached out to ask for specifics about this huge increase no one responded. I reached out again and got the "canned" response of "our monthly premiums increase based on the pets age, location and claims." I asked for more details and did not receive any. When I requested a report of my claims submitted and paid for the last plan year, I was denied. Additionally, they started denying claims for medications that they had previously pad on. When I pointed this out, they had no response. I will be switching to another insurance company that cares about their customers and pets.
Insurer: Fetch
By: Desiree Chaney
The representative was very polite and…
The representative was very polite and helpful.
Insurer: Trupanion
By: E Boles
They approved my claim quickly
They approved my claim quickly. Clear and concise details on what was covered.
Insurer: Spot
By: Bill McFerren
Absolutely amazing service
Absolutely amazing service! I was worried that spot would be unable to help when my dog was able to get around her cone and chew her stitches off, but they came through! No regrets on using them!
Insurer: Spot
By: Joseph Jones
Without a doubt, the BEST!
Submitting a claim to SPOT has been so easy and they have always been extremely responsive to questions or concerns I may have. If you have a pet and you are considering insurance, I would recommend SPOT without hesitation.
Insurer: Spot
By: Kathy Gros
Reimbursements are very quick and easy
They are very easy to contact and reimbursement is quick and easy
Insurer: Spot
By: Donna Steponkus
Easy to submit a claim
Easy to submit a claim. Stressing over my sick pet so this helped.
Insurer: Embrace
By: Shirley Ritter
My German Shepherd
My German Shepherd, Coco lost a toe nail. I took her to the vet, they sedated her to remove the nail. A month later she lost another nail, back to the vet. She has a Yeast infection that affected all four paws. I submitted all of the invoices to Spot Pet Insurance and was reimbursed immediately, less than a week. When my policy renews I will most likely upgrade. Her care is #1, knowing that the financial burden won’t set me back priceless.
Insurer: Spot
By: Lisa Manchell
Do Not choose them for your Pet Insurance!!!!!
We have had nationwide pet insurance for 10+ years. My dog was just diagnosed with a thyroid tumor. It costs 8K to remove the tumor and Nationwide will only pay $715!!! Please look at their Major Medical Plan Benefit Schedule before purchasing!!!!! They are criminals!
Insurer: Nationwide
By: Dawn Johns