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Pre-exisiting condition--everything is!
Absolutely everything is a "pre-existing condition" even a tummy upset aka colitis. Wouldn't even apply the vet bill toward our annual deductible. This is the worst experience. You think you're doing the best for your pet and all you get is SCREWED.
Insurer: MetLife
By: Anita
Speedy Claim Experience
Spot Ins has always processed my claims quickly, like within a week! It’s so easy to upload your vet info and invoice. I’ve been very happy with Spot. Of course, the premium goes up quite a lot, but my fur baby is worth it!!
Insurer: Spot
By: Alyce C.
Amazing pet insurance company
This has been such a wonderful easy to file experience. All monies that I put out for any insured claims have been super promptly deposited into my account. All communications have been straight forward and detailed as to what is happening next.
Insurer: Spot
By: Betty Gustin
Delayed Reimbursement due to Spot error…
The claim was not able to be processed and was told the bank rejected the deposit. Contacted the bank and was informed no document of check attempted to be deposit. It was disclosed a Spot employee must have entered the wrong number to deposit. 2 checks were supposed to be mailed on 03-06 and 03-11-25. To this day neither checks have arrived. After entering bank information subsequent claims were able to be deposited. Why can’t the first two be again direct deposit as it was NOT my error that the wrong information was submitted. Spot has done NOTHING to correct their error. Very dissatisfied
Insurer: Spot
By: Michael Yee
Hassel free claims
Hassel free claims - immediate payment. So easy.
Insurer: Embrace
By: Marty
Spot Pet Insurance
Spot Pet Insurance provided great and caring assistance in our claim. One of our pets got very ill and quickly needed to be put to rest. They followed up with kind words and sympathy in addition to quickly evaluating our case.
Insurer: Spot
By: R Sweet
Quick and to upload my documents and a…
Quick and to upload my documents and a very fast response.
Insurer: Spot
By: JOHN DICKSON JR
Amazing care
I've never had pet insurance before but for some reason when Bailey was 8 weeks old we got trupanion. And I'll tell you what they have been there for us every step of the way for all of his 8 years. Bailey just had an emergency surgery and trupanion was there for us all the way. Believe me when I tell you when emergencies happen with your animal and you know that you're covered by insurance to help pay the bill there's so much comfort in that when making decisions for your animal. I recommend as soon as you get a puppy or kitten or an animal when they're young get insurance on them because you never know how life is going to happen and when you'll need them to be there. And not only that but it helps the cost for other animals when they need it. So thank you so much trupanion from Bailey's parents John and Terri. 🙏
Insurer: Trupanion
By: John Frates
I love my Spot Pet Insurance
I love my Spot Pet Insurance. It has been just wonderful. They’re very knowledgeable and if you ever need any help, just give them a call and they’re right there for you and they answer all your questions. I wouldn’t even think about going to another pet insurance. It’s a must have and they are wonderful thank you Spot Insurance.
Insurer: Spot
By: Patricia Mobley
Claim was processed quickly and as…
Claim was processed quickly and as expected based on our policy conditions and deductible. I do wish there were more options to speak directly to a rep, but overall a very positive experience on a major claim.
Insurer: Spot
By: Jeanne