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Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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"on time" replies and refunds greatly appreciated!
I had been between Veterinarians for various reasons and getting their notes were nearly impossible. Embrace was patient, polite, reopened the case and had a response for me in 2 days!
Insurer: Embrace
By: Sheryl
Comprehensive analysis of submitted billing
Personally, I am very fond of Embrace - they have helped me with my furry family for almost 8-9 years now. Ginger is complicated, and from a simple health wellness exam sometimes comes many other things that are going on that she needs to have addressed. Some of these issues, are her ongoing illness's, primarily around issues of allergies and UTI infections. So, Embrace stands bold in helping me sort through the complications of illness and health wellness, two very separate things, and I remain grateful.
Insurer: Embrace
By: Bradley
I bet you get a lot of 'Embrace' puns in reviews!
As in- I fully embrace this company and the service I've received in the short time I've been insuring my dog with you!! From the initial inquiries about coverage to my first (and only) claim-- the staff have been uniformly helpful and clear. All my questions were answered and my claim was promptly researched and paid. I'm going to insure my cats thru your company based on the help I received with my dog. Thanks again. Elizabeth
Insurer: Embrace
By: Elizabeth
Save your money
I've had Trupanion insurance for 5 years. They've denied ever claim we've made, and even told us that we weren't doing our part to ensure the health of our dog. We finally submitted a dental bill for 1900.00 and were told that we weren't providing adequate preventative dental care at home. We brush our dog's teeth every day and often 2 times a day. Our vet said that given our home care regimen, it was genetic. When I told this to the woman on the phone her response was "I just work here." I said "of course you do, that's why I'm contacting you." We cancelled this week, and I would strongly encourage others considering Trupanion to think otherwise.
Insurer: Trupanion Canada
By: rictor
Awesome service
Have two Dobe's and have had a couple of claims for each- Always a quick turnaround after submission and always a full explanation of the claims payments and denials
Insurer: Trupanion Canada
By: ESA
Awesome service
Have two Dobe's and have had a couple of claims for each- Always a quick turnaround after submission and always a full explanation of the claims payments and denials
Insurer: Trupanion
By: ESA
Super Easy and Stress-Free!
I own two cats and we haven't really used the insurance to its full potential other than yearly visits but still figured it was a good idea to have. My cat Kadabra was recently diagnosed with diabetes and needed multiple vet visists to check his blood sugar as well as a prescription for insulin and his syringes. Submitting the claim sheets were so easy since my vet does it for me and I have had updates from Embrace about each claim form I submitted. They have made this transition to a higher care level for my cat smooth and effortless. Thank you so much!!
Insurer: Embrace
By: Anna
Consistent support.
Once the diagnosis was confirmed as pancreatitis, there was consistent support from Trupanion.
Insurer: Trupanion Canada
By: Adila
Consistent support.
Once the diagnosis was confirmed as pancreatitis, there was consistent support from Trupanion.
Insurer: Trupanion
By: Adila
They are the in the top 10
Spent many hours researching pet insurance companies, and Embrace was #3 in the Consumers Advocate website. Picked Embrace because in addition to accident/illness insurance they also carried a wellness plan. Paid my first premium on July 31st. Had my first claim on 8/11/2014 for wellness benefits. Receiving my first claim check tomorrow. Signing up for insurance is easy. There website is well designed and easy to use. Happy I picked Embrace over all the other insurance companies out there.
Insurer: Embrace
By: Dawn