219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My First Wellness Claim
Very happy I got this insurance, and extremely happy with the professionalism and great service of the agents that have assisted me. Within 3 days my claim was taken care of, and the transaction could not have been easier. Thank you Embrace!
Insurer: Embrace
By: Laura
Fantastic service!
All paperwork was submitted by my vet and approval for surgery came in very fast. Extremely pleased with my decision to purchase pet insurance with Trupanion!
Insurer: Trupanion Canada
By: Kristen
Fantastic service!
All paperwork was submitted by my vet and approval for surgery came in very fast. Extremely pleased with my decision to purchase pet insurance with Trupanion!
Insurer: Trupanion
By: Kristen
Quick Reinbursement
I brought my 10+year old Boxer in to the vet for uninary problems and also had a senior checkup. Embraced covered more than half for which I am very happy. Within a week, I received my reinbursement.
Insurer: Embrace
By: Ellen
I was not clearly explained my coverage limits
I was heavily disappointed when I received my dog's review of medical history. While I submitted his medical history in April, at the beginning of our coverage, I was not provided with an overview of what charges would and would not be covered until September, when I submitted his claims. While the e-mail said the medical history reviewed was shared with me to "avoid surprises" I think it was extremely irresponsible to not provide this review in a timely manner. Had I known from the beginning which items in his history would be considered "pre-existing" and this not covered, I wouldn't have wasted my time and my vet's time in submitting our claims, as the majority of them were declined.
Insurer: Embrace
By: Virgilia
Embrace all the way
I never thought I needed pet insurance, I thought it'd be a waste of money. Boy was I wrong. If it wasn't for embrace I don't know what I'd be doing right now. There staff is helpful and knowledgeable. And they have supported me and my puppy through some unforeseen circumstances.
Insurer: Embrace
By: Shannon
Peace of mind!
About two months after adopting a rescue dog I noticed a small mass one day while giving her a bath. The scheduled surgery to remove the mass led to blood tests that revealed a further irregularity and further tests, ultimately showing she had a mass on her spleen and an enlarged liver. She had to have a splenectomy, have the first mass removed, have the masses and her liver biopsied. We were relieved to learn that everything was benign and manageable, but with the location of the two masses, they had to come out asap. We called Embrace and submitted the pre-surgery form and scheduled the surgery right away. Everything was processed so quickly (within 2 weeks). Embrace answered all our questions via email and phone, and they sent regular email updates until the paperwork was done. At first I was skeptical of getting pet insurance, but I financed all of my last dog's medical bills myself, which I would do all over again, but at the end of his life it was a real financial hardship. I wanted to give our new dog the very best and didn't want to have to make decisions based on money. So I shopped around and compared insurance companies and Embrace seemed to offer the most comprehensive and fair coverage. Having just gone through the various kinds of medical issues that come up with a very senior dog, and having just adopted a new senior dog whose medical history I knew nothing about, I wanted an insurance policy that was flexible. Embrace lets you customize the policy to best suit your needs and budget. It offers complete peace of mind. I'm so happy we have it, and I just added our cat to the policy, who is young and healthy but deserves the very same.
Insurer: Embrace
By: Victoria
During a stressful time Healthy Paws delivered
I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.
Insurer: Healthy Paws
By: Vida Shore
Healthy Paws delivered during a time of stress
I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.
Insurer: Healthy Paws
By: Vida
Amazing, reliable pet insurance
If you have a pet, you NEED Healthy Paws pet insurance. I saw my mother struggle with getting any claim covered by her pet insurance (not Healthy Paws) after spending hours completing paperwork and faxing it in. So, when I got 2 dogs of my own, I knew I needed a different, better pet insurance. Healthy Paws has been a life-saver to me and family. Even before I signed, the Healthy Paws (HP) representatives were patient, warm, kind, professional and very knowledgeable. They were never pushy or seeming like they needed to make a sale. After much research, I realized that not only did Healthy Paws' policies beat every other company's out there (no lifetime limit, no premium increase based upon number of claims made or accepted), but I never came across a negative review. In fact, pet owners and companies conducting reviews of all healthy insurance agencies recommended HP without reservation and it was almost always the #1 rated and recommended company. What I also found pretty incredible, was the easy to use mobile app that allows me to manage my dogs' policies, submit and track claims on my phone (by taking a picture), and the quick turn around (claims are reviewed within a few days of submission and checks are received within a week of the claim filing). I feel incredibly blessed to have found this insurance company, as one of my dog's has recently needed extensive medical work up for a GI issue and another needed emergency medical services. Without the insurance, I surely would have either had to take out a loan or forego some recommended tests/procedures/medications. With HP, I literally sleep better at night knowing I can afford to be a good, responsible pet parent, because the coverage is so good, reliable and efficient. I recommend this company on a regular basis to anyone with a pet, even if they have other insurance, because I'm positive HP is the best. I did my homework and am glad HP is as reliable and good as they seemed more than a year after I signed.
Insurer: Healthy Paws
By: stephanie hernandez