219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Outcome
I have insurance because my last Golden died of cancer. I just submitted a claim because my dog Jackson had to have his spleen out. After paying for 5 years on 2 dogs this was my first claim. Everything was covered and because I had not submitted a previous claim my deductible was lowered.The process was fast and simple and I received my money very quickly. Customer service was efficient and the folks I spoke to were friendly. I would recommend Embrace to everyone with a pet. PS. Jackson's mass was not cancerous!
Insurer: Embrace
By: Colleen
Great Experience!
Very fast service. My claim was approved in less than 48 hours after I had finsihed sending in the necessary documentation.
Insurer: Healthy Paws
By: Justin
Healthy Paws is a Lifesaver!
I'm not one to post reviews, but I must post this because Healthy Paws is the best pet insurance I've ever experienced - and they stand behind everything they say on their website. To say they are a lifesaver is an understatement. When I researched pet insurance for my french bulldog, I chose Healthy Paws because of the unlimited lifetime benefits, no restrictions on potential breed issues, and great feedback regarding customer support. First, my Frenchie has serious on-going allergy issues - covered. Last month, he ruptured a disc in his back and needed major surgery - covered. (Of course, coverage depends on your deductible and plan. But I'm taking thousands and thousands of dollars my plan has covered that has so reduced the stress and financial worry.) Every time I've submitted a claim, it has been taken care of quickly; and they email me every time to see how my pup is doing! I can't recommend Healthy Paws enough!
Insurer: Healthy Paws
By: Linda
Couldn't Believe How Fast They Processed My Claim!
I could not believe that Pets Best was as ethical as they turned out to be! I had just taken out insurance on my 13 year old Havanese "Lucca". I don't have much faith, if any, on insurance companies honoring submitted claims (on cars, health, etc.) and wouldn't you know it, the very next day...honestly, the very next day after the policy went into effect, "Lucca" stopped eating. Since he is so small, I knew without food and water, it was critical, so I took him in immediately. All testing came back "negative" thank God, and after six long sleepless nights on my part, he started to eat and drink as if nothing had happened. Obviously, something had disagreed with him although I'm still not sure what it could have been. Anyway, my point is, PETSBEST could have argued the point about being one day after the policy went into effect, they could have denied it although my claim was perfectly legitimate and it was coincidental. No problem...they paid promptly and without question! I have to say I was pleasantly surprised but impressed! Can't go wrong on this company! Thank you for reading this review.
Insurer: Pets Best
By: Marlene
Great coverage
Embrace customer service is wonderful and helpful. We have never had any issues. All of our claims have been covered with no issues. So thankful we have Embrace!
Insurer: Embrace
By: Meghan
So pleased with Trupanion.
I've filed three claims since I signed up my dog. All have been paid promptly and fairly.
Insurer: Trupanion Canada
By: Scott
So pleased with Trupanion.
I've filed three claims since I signed up my dog. All have been paid promptly and fairly.
Insurer: Trupanion
By: Scott
Embrace is on-onpoint!
Dealing with embrace is hassle free, The people are great, and they cover what they say they're going to cover.
Insurer: Embrace
By: Selena
So thankful for Embrace!
I was so happy I had pet insurance when my dog had unexpected post-surgical complications after his neuter. He was cryptorchid, meaning the surgeon had to retrieve one of his testicles from his abdominal cavity. He suffered from several complications after the surgery, requiring three additional surgical procedures, a week of hospitalization and 6+ weeks of medications. The Embrace team has covered every accident & illness claim I've submitted, which saved us financially. Being insured gave me the peace of mind to tell the surgical team to do whatever was necessary to heal our puppy, no matter the cost.
Insurer: Embrace
By: Emily
Happy dog with a happy owner
My Chi mix, Billie, started limping one day. At anything faster than a walk, she would lift her right hind leg and hop a long. I thought it was a sprain and that it would go away, but it didn't. after a week or two, I took her into the vet. He said it was a problem with her hip joint. Somehow, probably through an injury, the ball at the end of her femur had broken off and was still in there, floating around in the joint socket. It was causing her some discomfort and to relieve her pain, he would need to remove the piece that had broken off. The surgery was about a month ago and she's doing MUCH better. The service from Healthy Paws was friendly, courteous, and ultra fast! They were a pleasure to work with. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: John