219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kane and his Cancer scare
In late August, Kane, our 11 year old Black Lab, wasn't eating and he was drooling. As soon as we possibly could, he was at our Vet, which lead to a x-ray, an ultrasound, which detected a mass on his spline. The next day, he had surgery to remove his spline and tumour. The pathology indicated that he would be a good candidate for Oncology / Chemotherapy, which was started last week, and he's tolerating it very well. Throughout all of this, Trupanion has been fantastic!!!I don't know what we would have done without Trupanion...Thank you!!!
Insurer: Trupanion
By: Don
Thank you Embrace
I've been using Embrace insurance on my greyhounds for about 5 years now. We've had a number of accidents, injuries and illnesses (including Valley Fever which has been going on for 3 years now) and Embrace and the folks that work there have been great to deal with. They have been friendly and helpful on 99% of the calls (In all the calls I've made, there has been only one I was not satisfied with the outcome of.) and have paid covered claims very quickly. Most everyone I've communicated with has been exceptionally friendly (just the one was not). I would (and have) recommend their insurance to all pet owners. (I wish my personal health care was so good.) It's made a world of difference in my ability to care for my dogs.
Insurer: Embrace
By: Suzanne
Superior customer service and handling
Firstly, we were very impressed with the structure of the coverage: age divided into 3 groups only, 4 clear plans, 3 deductible coverage choices - this was not complicated like other plans. We insured both our dogs. Second, our 1st claim was handled with compassion, professionalism and efficiency. While investigating our dog's torn cruciate replacement, 3 further major issues surfaced including a left nephrectomy, adrenalectomy and cystotomy, all needing to be done immediately. PetsPlusUs underwriters worked diligently and quickly to advise on exclusions and inclusions so we could move forward fast. Immediately upon receiving pathology results, they mailed reimbursement cheques and Melissa went through the details clearly and concisely by phone with us. For your info: we only paid 35% of all fees. We were not out of pocket for long and came away with a most satisfactory experience. The cruciate ligament surgery is next and they've already committed to full coverage. We recommend this company highly for their empathy, efficiency, competence and reaction time. Calls were always returned promptly, and with answers. This is the way to conduct business. Ten out of 10, for sure. Rose Nadon and Murray Clifford, British Columbia
Insurer: Pets Plus Us
By: Rose
Worst Pet Insurance
We signed up with Nationwide for our little beagle. We wanted the insurance just in case something happen to him as we was getting older. We rescued him from a shelter, and never had any problems. After having Nationwide and paying into it for a couple months, we found out our little guy had lung cancer. We had no idea, and the cancer was so big that it must have been there all along....After finding this out, we knew that the insurance would not cover it because it was "pre existing" - - but Nationwide did everything in its power to pay NOTHING back - even if it was not pertaining to his lung cancer. I had to call the company SO many times; and i was always told i would get a call back - but i never did. So i had to keep calling back about my original concern. After they stated that they were going to refund my monthly payments back because since this was pre existing, we should have never been enrolled in the first place. Today is 10/06/2016 - and i have yet to see a dime from that company. The worst people i have had to deal with.
Insurer: Nationwide
By: Stephanie
EMBRACE is wonderful
I recommend EMBRACE to all my pet-parent friends. They are fast, easy to talk to, easy to work with via-electronically. I have four fur-babies insured by them. Feel so much better for their sake.
Insurer: Embrace
By: Karen
Best pet insurance
I have had Aspca pet insurance for 10 years or so. Smartest thing I've ever done for my dog Cosmo. Who would've known my furry baby was accident prone and would have health conditions as he got older. The pet insurance helped with Cosmo's vet bill through al these years. If we ever get another dog, Aspca insurance I would purchase again.
Insurer: ASPCA
By: Stephanie
ASPCA is always there when needed.
We got her at 8 weeks old. When she was about 13 months she had her first seizure. All of the testing was very scary and stressful, but ASPCA was there with quick response to our mounting bills. Signing up for ASPCA PetInsurance was the best decision we made.
Insurer: ASPCA
By: Jane
Embrace is excellent!
Every employee is terrific. I had a claim where there was a problem with information. I brought it to Embrace's attention as I resubmitted and it was handled overnight. Thank you for having been wonderful for Hutinki through all his health problems. I wouldn't have him if I didn't have Embrace!
Insurer: Embrace
By: Mary
Peace of mind for your furry loved one
ASPCA insurance was so helpful with my girl's illness expenses. You have peace of mind knowing that there is help with pet health costs. Their claim and reimbursement processes were uncomplicated and their personnel are very understanding and helpful.
Insurer: ASPCA
By: Terri
I am grateful for Embrace
Two years ago I decided to buy insurance for our 3 dogs. The sign up process was easy and most importantly the choice of coverage for each dog flexible. You can craft the co-pay, the deductable amount and the max coverage amount for each dog so that the cost for the coverage can meet your budget needs. It was not until this year that we needed to make a claim and I am so very grateful that we choose Embrace and that we choose to get coverage for our dogs. Two surgeries and 6 trips to the after hours emergency vet later .... what would have been an out of pocket cost of over 7,000 dollars has cost us $2,4000. The claim process with Embrace has been easy and straight forward and their website is easily navigated. I couldn't be more happier especially since I have heard so many horror stories about pet insurance. I just wish Blue Shield was as easy!!!
Insurer: Embrace
By: Sarah