210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Experience
This is my second year with Embrace. First year just ha wellness claims for my boxer puppy and they paid promptly. Well worth the money. This year (2nd year with the insurance) had numerous claims due to puppy's allergies. Embrace handled the claims promptly and was great. Really helped out with the expense. The communication via email was great and their website made checking on status very easy.
Insurer: Embrace
By: Julie
Excellent Response!
My dog became suddenly sick, vomiting, with anorexia and hemorrhage. I took her to the Clinic and vets recommended to take her to the Pet Hospital for IV and antibiotic. During that time in the hospital, Trupanion discussed the charges with the hospital and quickly approved treatment. The refund of expenses from the clinic was received within a couple of weeks of treatment. Superb service!
Insurer: Trupanion Canada
By: diana
Excellent Response!
My dog became suddenly sick, vomiting, with anorexia and hemorrhage. I took her to the Clinic and vets recommended to take her to the Pet Hospital for IV and antibiotic. During that time in the hospital, Trupanion discussed the charges with the hospital and quickly approved treatment. The refund of expenses from the clinic was received within a couple of weeks of treatment. Superb service!
Insurer: Trupanion
By: diana
Ups and Downs. Mostly Ups.
As far as working with insurance companies are, it's pretty good. There was a little hitch early on with a claim that eventually became a continuing care type event which was a little stressful which our vet had to get proactive in, but after it got settled they've been quite good about accepting the claims for the medicine our girl is on for life. The thing about insurance is that you're betting against your pets. If you're lucky, you won't need to file a claim. But if there is a problem with your pet, it's a nice safety net to make sure you can continue giving your pets the care they need.
Insurer: ASPCA
By: Deirdre
Excellent Company!
Submitted a claim and received a check in 1-2 weeks. Very satisfied with the customer service and company in general. Highly recommended!
Insurer: Embrace
By: Charles
Healthy Paws is outstanding!
We chose Healthy Paws to insure our Australian Labradoodle based on customer ratings and we are so glad we did! The response time and quick claim processing have been outstanding. We've had previous experiences with other pet policies that were disappointing, but Healthy Paws has lived up to its advertising and promise completely. We enthusiastically recommend this company as a partner in pet healthcare!
Insurer: Healthy Paws
By: Sue
Awesome
It was awesome that your main concern was for your pet instead of being concerned about how much it was going to cost. The vet handled all the paperwork and submitted the claim and a week later the reimbursement cheque was in the mail.
Insurer: Trupanion Canada
By: Sandie
Awesome
It was awesome that your main concern was for your pet instead of being concerned about how much it was going to cost. The vet handled all the paperwork and submitted the claim and a week later the reimbursement cheque was in the mail.
Insurer: Trupanion
By: Sandie
Just choose Embrace!
This is my second review for them. Yup, I like them that much. I have tried two other Insurances (Sheltercare and Pet's Best), and I switched to Embrace because of the prompt service and the stress-free claim process. I feel like every time I turn in anything related to medical (I don't have wellness coverage), I get a check in the mail two weeks later. No questions asked. That's how it should be! I am grateful that I can take my cat to the vet without worrying about financial consequences.
Insurer: Embrace
By: K.
Very happy with EMBRACE
My Shih-tzu's diagnosis of advanced liver disease--and prognosis of mere months to live--was very upsetting. But, thanks to EMBRACE, and their no-hassle, prompt processing of claims, my family and I didn't hesitate to get our pup the very best specialized care available. Now, taking 6 Rx meds each day, our little guy is defying the odds and dazzling the vet with his improbable comeback. We are managing the disease only because EMBRACE makes that affordable. And, with friendly, compassionate customer service, they make it pleasant, too.
Insurer: Embrace
By: Sandra