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Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Caring Customer Service
My dog recently underwent surgery on her leg. The staff at Healthy Paws were very helpful in answering my questions about the my policy and were very prompt in completing the claim. More so than this, they are extremely nice and genuinely care about your pet and its wellbeing. They are extremely nice to deal with over the phone (or via email) and even sent a follow-up email checking up on my dog's status after her surgery. Both of my dogs are now covered with Healthy Paws and would highly recommend them to anyone looking for a reliable and family like pet insurance company.
Insurer: Healthy Paws
By: Kathleen
Health paws has saved my babies more then once !
I have had this insurance for 3 yrs on 2 french Bulldogs! I have recommend them to as many people I know with furbabies! To this date 4 family member use them and love them! They help me thru a disc surgery and a cancer surgery and thru out each process they have helped me and followed up after each process. They always send me little emails checking on my babies and with the easy app filing a claim is a 123 step. Highly recommend this pet insurance!!!!!
Insurer: Healthy Paws
By: Tracy
Best Pet Insurance Company Ever!!
My labradoodle has been sick multiple times over the last few months and I don't know what I would have done if I didn't have pet insurance!! My dog Noir has been visiting a doggie daycare and for some reason every time she came home, she ended up sick within 3-4 days. Noir is no longer attending that doggie daycare! Healthy Paws has covered all of Noir's vet visits without hesitation and very quickly as well. You will not be disappointed by purchasing Healthy Paws for your pet! They really do care about your pet!
Insurer: Healthy Paws
By: Pam
Best choice I could have made!
I have ended up with a Rottie who eats rocks. He has now had 4 surgeries to remove rocks from his intestine in the past year and a half. Clearly I am totally stressed about what to do with him but as far as the service from Healthy Paws it is second to none in my opinion. They have promptly processed my claims and asked how Drako is doing. My 3-yr old baby is in good hands with Healthy Paws!
Insurer: Healthy Paws
By: Marna
Awesome!
Several vet visits for initial dx and follow-up, all with different vets. Loved the emails from Trupanion when they received claims from the vets offices. This helped me manage any offices that were unresponsive. Trupanion was very quick to respond when asked questions. The employees have been very pleasant to work with too.
Insurer: Trupanion Canada
By: Tawnya
Awesome!
Several vet visits for initial dx and follow-up, all with different vets. Loved the emails from Trupanion when they received claims from the vets offices. This helped me manage any offices that were unresponsive. Trupanion was very quick to respond when asked questions. The employees have been very pleasant to work with too.
Insurer: Trupanion
By: Tawnya
Excellent tlyCare
Our Corgi broke her tooth chewing on either her antler chew or on a Nylabone. I discovered she was in pain when I tried to brush her teethone night. Her veterinarian needed to remove the broken tooth and the surgery went well.Our claim was rejected at first because of how the medical record from our veterinarian was written. The claims office at Healthy Paws informed me of this so I was able to obtain a letter from our veterinarian giving precise details of our dog's injury and surgery. I then sent this letter to Healthy Paws. Healthy Paws approved our claim the next day. Healthy Paws has always been so caring with our dog when we needed them, everyone at Healthy Paws handles each problem and question I have with such courtesy and they pay our claims so promptly - usually within a week. I recommend our friends and our veterinarian to Healthy Paws because this company is a wonderful company. I am so glad that I found them.
Insurer: Healthy Paws
By: Jackie
Good but sometimes frustrating
Trupanion definitely helped in the cost of care for my dog while he was very sick, however, there constant "additional information required" emails were very annoying when not only did they have all the information, but at times when I talked to reps, they had little idea of what his actual diagnosis was when it had been months into the whole treatment process.
Insurer: Trupanion Canada
By: Allison
Good but sometimes frustrating
Trupanion definitely helped in the cost of care for my dog while he was very sick, however, there constant "additional information required" emails were very annoying when not only did they have all the information, but at times when I talked to reps, they had little idea of what his actual diagnosis was when it had been months into the whole treatment process.
Insurer: Trupanion
By: Allison
Very happy
I purchased insurance following an incident in which my dog (still a puppy) swallowed two rocks which had to be surgically removed to the tune of $2000. That was two years ago. A few weeks ago, Joey presented with severe diarrhea and vomiting. At the vet, the were concerned enough that they hospitalized him right away. He was there for 4 days. Luckily he was fine with fluids and antibiotics. I filed my claim (it was actually two different bills) the next day. Healthy Paws processed my claim and I received my check quickly. Got exactly the amount I expected (after my deductible). They even emailed me to make sure everything went well. I would absolutely recommend them.
Insurer: Healthy Paws
By: Anne