217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast Turn around on claims
This is the easiest medical claim I've ever processed. I love the follow-up emails to keep updated on claim status and the fast processing of two claims I put in for my two dogs. Thumbs up to this company for a great job!
Insurer: Embrace
By: Nancy
Claim resolution - Fantastic!
My 10 month old Swiss Mountain Dog swallowed a rock. It was stuck in her intestines and needed to be surgically removed. The claim was submitted and within 2 weeks was paid! GREAT SERVICE. It was paid exactly according to my policy - no issues what-so-ever!
Insurer: Embrace
By: Brad
Poor coverage
I switched from VPI for 8 years. No issues. This policy...recommended by my vet ....is a waste of money. Nothing is covered. If you switch and your do has had minor issues...which they all do....everything is pre existing. If I wasn't superstitious I'd drop this policy immediately. I still might
Insurer: Embrace
By: Robert
Easy and Understandable
The claim process is very easy and depending what you choose on your policy it is clear what you are going to get reimbursed. When I submitted my claims I received the money within just a few days. It is worth to have this insurance, it will ease your mind!
Insurer: Embrace
By: Iris
Excellent service
My 5 month old Golden got into something toxic or possible blockage and was rushed in for help. The vet bill was more than I had on hand so I needed to borrow for the balance. I filed my claim the first day and it was approved a couple hours later !!! I had my check from them within 7 days and was able to pay back the loan. They were excellent and I am so happy I chose them. I did review the top 3 companies and was told by my vet and the vet specialist clinic that they had very good results with healthy paws, I took their advice and am happy I did
Insurer: Healthy Paws
By: Susan
Worth it, and at least easy to use
Insurance is one of those things you hope you never use. I did the math and Healthy Paws seemed like the best for me. I haven't had to use it as much for my cat .But it was worth it for my wolfhound! The good thing is that they pay out quickly. In fact I can use the app to submit the claim before I've left the doctor's office and I get the check in a few days, which is way better than my own health insurance. I understood when I did the math that they wouldn't pay for routine stuff (vaccines and the office visits) which makes sense, though it always FEELS irritating when I submit those visits and most of the claim is denied. However when I have had a real problem, they paid out promptly for everything else, which is a relief. My dog just had a 7K visit to the ICU which I put on my credit card -- the insurance payment showed up before the CC bill did.
Insurer: Healthy Paws
By: DV
Great company!
I have had Trupanion since my dog was 8 weeks old. I have made 2 claims in the past 4 years. The first one, I got pre-approval, the claim was reviewed and accepted. I was go pleased with their promptness. The second one was recently and within 2 days of receiving the claim I got a letter saying they had received the claim. Then within a week I received my reimbursement. This is a great company, prompt, courteous and worth the peace of mind knowing in an emergency they will relieve the burden of the vet bill. Thank you Trupanion.
Insurer: Trupanion Canada
By: Susan
Great company!
I have had Trupanion since my dog was 8 weeks old. I have made 2 claims in the past 4 years. The first one, I got pre-approval, the claim was reviewed and accepted. I was go pleased with their promptness. The second one was recently and within 2 days of receiving the claim I got a letter saying they had received the claim. Then within a week I received my reimbursement. This is a great company, prompt, courteous and worth the peace of mind knowing in an emergency they will relieve the burden of the vet bill. Thank you Trupanion.
Insurer: Trupanion
By: Susan
Healthy Paw is the BEST
I wish all insurance companies (ie those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf and partially sighted, and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a reliable pet insurance company that is responsive, pays quickly, and has truly nice customer service, then Healthy Paws is for you. I'm so happy that I decided on Healthy Paws when I bought insurance for our dog.
Insurer: Healthy Paws
By: Nina
Life Saver
Embrace is truly a great pet insurance company. I have my first dog and they have been very helpful from the beginning of planning to become a member and while being a member. They have helped tremendously with wellness and emergency issues for my dog. I am so glad I found them and so is my dog's vet.
Insurer: Embrace
By: Shanie