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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrific!
So friendly and so helpful and they process claims FAST. I am so thankful I have Trupanion in my corner right now as my dog is suffering from an unknown neurological syndrome right now and I would never be able to afford the diagnostics or treatment if I didn't know they would be there to cover so much of it.
Insurer: Trupanion Canada
By: Janine
Terrific!
So friendly and so helpful and they process claims FAST. I am so thankful I have Trupanion in my corner right now as my dog is suffering from an unknown neurological syndrome right now and I would never be able to afford the diagnostics or treatment if I didn't know they would be there to cover so much of it.
Insurer: Trupanion
By: Janine
adequate processing time
I've been happy with Embrace and have had this insurance for almost one year now. Each time a claim has been submitted, they have been efficient and processed refunds in a timely manner. Also, their customer service agents have been very helpful and informative
Insurer: Embrace
By: Maria
Couldn't Be Happier
My Frenchie, Macaroni, ate part of a corn cob and after 2 months of digesting in his stomach, it became lodged in his intestines. I live in NYC and emergency pet surgery is extremely expensive. It was a difficult time for us as we thought we were going to lose out little monster, but one very positive outcome was how quickly the claim was processed and the amount that was covered. I submitted it on Sunday night and the claim was approved on Wednesday. They even sent an e-mail to get an update on his status that showed real concern for Macaroni, who BTW is almost back to normal after just a week after surgery. I have another dog covered by VPI which is schedule based rather than % and it takes much longer for the claims to be processed and in an expensive market like NYC, it just does not make sense as the amount they will cover typically does not even come near the cost. If I had a claim of $100, I never knew if I would get $80 back or $8. She is too old to make the switch, unfortunately.
Insurer: Healthy Paws
By: Robby
So grateful for our excellent coverage
Embrace Pet Insurance is a cut above the rest. That's in part because they pay for the procedure your vet thinks is necessary, and pays the fee your vet charges — they don't have any pre-determined costs or limits on any procedure. They also pay for holistic care and physical therapy as long as it's veterinarian supervised, which is reasonable and even wise of them. Our AmStaff tore her cranial cruciate ligament in October, and we had planned to do TPLO after Thanksgiving, so we could be in town during her recovery. The vet thought that was okay, and Embrace pre-authorized her TPLO, meaning they can pay the vet directly, instead of having us put the $5,000 charge on our credit card. When I called for the pre-authorization, the phone representative recommended we do physical therapy in advance of surgery, just to make sure she stays strong and healthy while waiting for her surgery date. The vet-supervised PT was so much more thorough and professional than the other PT we'd been going to, so I was glad this was a requirement. It has worked out so well, in fact, that all the doctors have come to agree that our dog is healing without TPLO, and may not need surgery at all. Embrace has reimbursed us promptly for each PT appointment, including Adequan shots, hydrotherapy, acupuncture and laser treatments. It's just wonderful coverage, and I'm so glad we signed the dogs up with this coverage. I would highly recommend Embrace to anyone considering pet health insurance.
Insurer: Embrace
By: Judith
Great coverage
I've had ASPCA Pet Insurance on my cats for many years. The claims are handled promptly with a good reimbursement rate. Plus I have peace of mind knowing that my cats are protected.
Insurer: ASPCA
By: Cheryl
Wow!
My goofy dog, Merlin let out a scary sounding squeal the other night and we quickly decided he seemed to be choking on something. After two vet visits, 24 hours, and an endoscopy under general anesthesia, we came home with a dog on-the-mend and a $2400 vet bill. Was I ever surprised when I submitted my claim with the super-simple scan and upload feature that I had an answer in less than 24 hours with a complete explanation of benefits. Now, less than a week later, I have my check for over $2100 in hand. Not only that, but I got a nice e-mail from the company, checking to make sure that Merlin had recovered--this was clearly written by a person, not a computer! I couldn't be happier with Healthy Paws.
Insurer: Healthy Paws
By: Lisa
Pet's Best Is Simply The Best
We recently lost our Boston terrier, Mr. Mugs, to a brain tumor. Pet's Best was with us every step of the way, answering questions, doing pre-certs for expensive testing and coming through for us, every time, in the amount we expected. Nothing can bring our little boy back to us, but having the peace of mind they gave us when a pet is sick, was priceless. I will use Pet's Best in the future and recommend it to everyone.
Insurer: Pets Best
By: Deborah
Out of the norm disease diagnoses for out breed
I decided to get pet insurance for out new pup as he was a rescue and we were unsure of his past and any past health issues. I was glad we did for peace of mind but it turned out we needed it when our dog was having chronic diahrreah for just over a month. We were seeing the vet at least once a week if not more to run different tests and what not. The vet was finally able to diagnose our pup with Endocrine Pancreatic Insufficiency, which pretty much means our dog wasn't absorbing any of the food we fed him and he was losing a lot of weight. His diagnoses means a lifelong enzyme suppliment that he needs to take daily. Because we decided to get insurance they have helped with the costs of all the associated testing in order to get a diagnoses as well as cover his medications and even some of his specialty foods that were needed in the first few months of treatments. Not all diseases can be expected within a breed and our case runs very true for us. Our pup is a large breed mix which is most likely a wolfhound/Airedale mix but his disease is typically only seen in German shepards. But who knows, he's a rescue and we can't be certain of his mix. Great investment
Insurer: Trupanion Canada
By: Jennifer
Out of the norm disease diagnoses for out breed
I decided to get pet insurance for out new pup as he was a rescue and we were unsure of his past and any past health issues. I was glad we did for peace of mind but it turned out we needed it when our dog was having chronic diahrreah for just over a month. We were seeing the vet at least once a week if not more to run different tests and what not. The vet was finally able to diagnose our pup with Endocrine Pancreatic Insufficiency, which pretty much means our dog wasn't absorbing any of the food we fed him and he was losing a lot of weight. His diagnoses means a lifelong enzyme suppliment that he needs to take daily. Because we decided to get insurance they have helped with the costs of all the associated testing in order to get a diagnoses as well as cover his medications and even some of his specialty foods that were needed in the first few months of treatments. Not all diseases can be expected within a breed and our case runs very true for us. Our pup is a large breed mix which is most likely a wolfhound/Airedale mix but his disease is typically only seen in German shepards. But who knows, he's a rescue and we can't be certain of his mix. Great investment
Insurer: Trupanion
By: Jennifer