215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Really bad experience.
This experience was really bad. My claim was deined at first because there was not enough medical history. Then it was denied because the services rendered were before the beginning of my coverage period, which was NOT TRUE since I received reimbursement for a claim just 4 months prior to that. Not sure if this is because it's a new business or if it's another case of insurance companies simply wanting to receive money but not send any out of they can help it. I really expected better from a company calling itself "EMBRACE". I have absolutely not felt embraced.
Insurer: Embrace
By: Lori
follow up care
follow up on treatment for hypo thyroid issue and scratched cornea
Insurer: ASPCA
By: jonathan
Top Notch Customer Service
Best customer service of any company out there. Other companies should take a page from Trupanion. Have called numerous times with various questions. Every representative very knowledgeable.
Insurer: Trupanion Canada
By: Cheryl
Top Notch Customer Service
Best customer service of any company out there. Other companies should take a page from Trupanion. Have called numerous times with various questions. Every representative very knowledgeable.
Insurer: Trupanion
By: Cheryl
I LOVE Pets Best
I have been a loyal customer of Pets Best for over 6 years and have sent many people their way to sign up. Although some of the plans have raised in price I so far have still been happy with their coverage and quick responses to paying my bills. Thank you Pets Best
Insurer: Pets Best
By: Kelly
Excellent service and friendly staff, thank you!!
Thank you so much, I had excellent service and friendly staff help with all of my questions and it was so easy, with only one page to fill out!
Insurer: Trupanion Canada
By: Katie
Excellent service and friendly staff, thank you!!
Thank you so much, I had excellent service and friendly staff help with all of my questions and it was so easy, with only one page to fill out!
Insurer: Trupanion
By: Katie
Just Do It
My cat, Archimedes has always had special needs. His anxiety has plagued him all of his life and we always assumed if he were ever going to get sick it would be related to that. Then, he lost a whole bunch of weight.I work in the veterinary industry so I see a lot of ill kitties. I began to panic that this could be cancer. Over the following weeks our vet made a plan with us and we began testing. It was just terrible going through the emotional turmoil of not knowing and waiting for results. I cannot imagine having to go through all of that AND having to worry about how I was going to manage paying for all of it. Every single time I called Pets Plus Us, no matter who answered the phone, the first question out of their mouths was the same: "How is Archimedes?" Let me tell you, that right there is why they are the best. They care. They related stories of their own pets and I could hear how they smiled when they spoke to me. It really made all the difference to me because I was so incredibly upset and scared. I am so happy I signed those papers and joined the Pets Plus Us family, and I know Archimedes is too. At the end of it all, we got the great news that it doesn't look like it is cancer at this point, and we never would have known if we didn't have the support from Pets Plus Us. Above. And. Beyond.
Insurer: Pets Plus Us
By: Laura
The best
We LOVE Embrace! They have always been there for us and we tell everyone we know about them. When our Rosie was 2 or 3 years old, we discovered she needed knee surgery, on BOTH knees! It was going to cost $9500 for the surgeries but without them, walking would be a really painful thing for her to do. She had a lot of years ahead of her so we were willing to do what it took to help her. At the end of the whole thing, Embrace covered 80% of both surgeries! We were so relieved and thankful we chose Embrace and have been loyal ever since.
Insurer: Embrace
By: Christine
Great coverage
Getting pet insurance was the best advice we were given before getting a puppy and I'm so glad we signed up for coverage with ASPCA. I recommend it to everyone. The claims are processed in a timely manner and the direct deposit option is very convenient. The customer service is very good.
Insurer: ASPCA
By: Lauren