210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
210,050 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,746 reviews
11,027 reviews
5,310 reviews
55,032 reviews
8,890 reviews
Category with most reviews
This chart shows the distribution of review categories.
Outstanding Customer Service
I had to race my 5 year old Labradoodle to the emergency room. I hadn't put in a claim to Trupanion since I started the insurance a year before. As I waited for the ER doc, I called Trupanion. The service rep. was so compasionate and immediately faxed the paperwork to the ER. I called later to check in and, again, the rep. was extremely helpful. The following day, I took my dog to her regular vet for a follow up. Then filed all the paperwork for a claim. Each step of the way, Trupanion emailed me the status, contacted all my previous vets to gather my dog's records. I was told it would take 4 to 6 weeks to get reimbursed. My checks are in the mail after 2-1/2 weeks. Everyone person I talked with at Trupanion was remarkable and very, very helpful. I highly recommend this company to everyone. I have neverr had such wonderful customer service.
Insurer: Trupanion Canada
By: Megara
Outstanding Customer Service
I had to race my 5 year old Labradoodle to the emergency room. I hadn't put in a claim to Trupanion since I started the insurance a year before. As I waited for the ER doc, I called Trupanion. The service rep. was so compasionate and immediately faxed the paperwork to the ER. I called later to check in and, again, the rep. was extremely helpful. The following day, I took my dog to her regular vet for a follow up. Then filed all the paperwork for a claim. Each step of the way, Trupanion emailed me the status, contacted all my previous vets to gather my dog's records. I was told it would take 4 to 6 weeks to get reimbursed. My checks are in the mail after 2-1/2 weeks. Everyone person I talked with at Trupanion was remarkable and very, very helpful. I highly recommend this company to everyone. I have neverr had such wonderful customer service.
Insurer: Trupanion
By: Megara
Trupanion-Nice when things work
It's nice when things work the way they are supposed to. Our 185 lb, six year old mastiff came down with a sudden systemic infection and spent 4 days in doggie ICU. The cost of ICU plus medications for the month following landed us with almost $7,000 in vet bills. Situations like this are exactly why you enroll with pet insurance: It takes cost out of the equation when trying to save your pet's life. Trupanion delivered on their promise by helping us get the best medical care for our pet without the worry of how we were going to pay for it. Within 4 days of filing our claim with Trupanion, we received an email that our claim had been processed. Within 12 days we received our check from Trupanion. They paid the exact amount we had expected... 90% of our claim, following our deductible. They only disallowed about $300 of the claim. This is far superior to other pet insurance companies we've used over the years for other pets. It's nice when things work the way they should. We highly recommend Trupanion over other pet insurance plans.
Insurer: Trupanion Canada
By: PK
Trupanion-Nice when things work
It's nice when things work the way they are supposed to. Our 185 lb, six year old mastiff came down with a sudden systemic infection and spent 4 days in doggie ICU. The cost of ICU plus medications for the month following landed us with almost $7,000 in vet bills. Situations like this are exactly why you enroll with pet insurance: It takes cost out of the equation when trying to save your pet's life. Trupanion delivered on their promise by helping us get the best medical care for our pet without the worry of how we were going to pay for it. Within 4 days of filing our claim with Trupanion, we received an email that our claim had been processed. Within 12 days we received our check from Trupanion. They paid the exact amount we had expected... 90% of our claim, following our deductible. They only disallowed about $300 of the claim. This is far superior to other pet insurance companies we've used over the years for other pets. It's nice when things work the way they should. We highly recommend Trupanion over other pet insurance plans.
Insurer: Trupanion
By: PK
Thank goodness for Healthy Paws!
Our 4 month old Westie had to have an emergency endoscopy last weekend. The procedure was necessary and thankfully successful. Hours later we left with medicine and a substantial bill but most importantly a groggy but healthy puppy. The next day, I submitted our paperwork to Healthy Paws and they were wonderful to work with. Exactly one week after the procedure, we received a reimbursement check. We are so thankful that we had insurance. We have been pet owners for over 30 years but this is the first time we ever had insurance. It was one of the best decision we've made.
Insurer: Healthy Paws
By: Diane
Highly recommend PetsBest
Been very pleased with the service and quick response to claims. We have been using them for 8 years and definitely saved us a lot of money in vet bills with our senior labs we lost last year. Decided to insure our lab pups and it was a wise decision.
Insurer: Pets Best
By: Eileen
Wont cover any vet bills
I will never recommend this company to anyone! I called multiple times before I started a policy, what they told me seemed to good to be true. I asked multiple times, whats the catch. Sure enough after paying $50 a month for over a year, I finally had to use them. What a joke. $1200 vet bill that was broken up in 2 vet visits (so I could actually afford to pay it) and Trupanion says it is not the same problem! I called to verify it was indeed the same incident. They then said I need to have my vet email them a letter with all the info. So now I am begging my poor vet to take time out of his practice to email a ridiculous letter because one word was omitted from the issue description. On top of this they have changed my policy 3 times without telling me, resulting in being charged $10 more monthly for the last 7 months. So now I have to fight to not only get my vet bill paid, but reimbursed for the monthly fraud! Please take warning! This company is a scam. I know we all want to do whats best for our loved ones, but this will only stress and hurt you in the end!
Insurer: Trupanion Canada
By: Jen
Exceptional
I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.
Insurer: Trupanion Canada
By: Michele
Exceptional
I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.
Insurer: Trupanion
By: Michele