215,717+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Called for information about a claim, submitted it and Trupanion contacted my vet for more information and the claim was paid with in a week, thanks for your help!!
Insurer: Trupanion Canada
By: Jim
Excellent customer service
Called for information about a claim, submitted it and Trupanion contacted my vet for more information and the claim was paid with in a week, thanks for your help!!
Insurer: Trupanion
By: Jim
Awesome
I have been using Trupanion since my dog was a pup 2 years ago. I have had to use Trupanion because Ziva needed surgery for torn cruciate ligaments bilateral hind legs. They were great for preapproval so I knew my cost before the surgery. I have been recommending Trupanion to people I meet when walking Ziva cause they ask what happened to my her due to her shaved legs.
Insurer: Trupanion Canada
By: Anna
HealthyPaws is truly the BEST!
I have nothing but fantastic things to say about HealthyPaws. We switched insurance companies to Healthy Paws a few years ago because we predicted that our boy, Maker- a big American Bulldog, may get hip dysplasia. Well, he doesn't have hip dysplasia but he had to undergo a major surgery (TPLO) on his right hind leg/knee. The journey began with visits to his vet, pain meds, a consultation with an ortho surgeon, then finally his surgery. The whole process is very time consuming, but Healthy Paws helped alleviate a lot of our stress! Sending in a claim is extremely easy and their turnaround time is unbelieveably quick compared to the previous insurance company we used. Not only did they process Maker's many claims so quickly, they even emailed to see how he was doing. Wonderful customer service like that during a time of stress helps so much. I constantly recommend Healthy Paws to others, and I am more than happy we have them by our side. Truly worth it!
Insurer: Healthy Paws
By: Rose
What Happened
Trupanion was not very good with billing. They were supposed to bill me for payment on the 24th. All of a sudden, they started billing me whenever they wanted. I decided to cancel, they were not forthcoming with the cancellation. They even debited my card after I cancelled the service. I asked for my money back, I get this rude customer service person....I reported them to my bank. If I have to go through this for payment, I can just imagine what I have to go through for reimbursements. I will not use or recommend them to anyone.
Insurer: Trupanion Canada
By: Leisa
Great pet insurance
I have Healthy paws pet insurance for my pit bull Hazel..Recently, she was diagnosed with a kidney disease.I have been taking her to the vet a lot and been hospital to get her treatments...I made a frantic call to Healthy paws and spoke to one of their agents to see if her medical expenses would be cover..What a big relief!The agent assured me that her hospital stay, treatments and meds will be covered and they were willing to help as much as they can!!Wow,an excellent coverage and a life saver for Hazel!!Hazel is continuing to get her treats and Healthy paws have been processing my claims within days!!Thank you so much Healthy paws
Insurer: Healthy Paws
By: Dina
Would recommend ASPCA Insurance
My dog Frankie has had multiple dental and bladder issues recently and I have found having ASPCA pet insurance great to work with! All my claims have been handled promptly and courteously! Frankie is still have issues as I write this but it is a comfort to know that I will be able to recoup so of the cost of taking care of my best friend. Thanks ASPCA Pet Insurance for being there when I need it!
Insurer: ASPCA
By: David
Disappointed
As a military family overseas, we were excited that embrace would work with us over here. But now after spending over a year with them and not getting our refund back on several different occasions I am highly disappointed. We did everything they asked in fact we did it several times and they still kept saying it wasn't enough. We were forced to cancel with them as we were doing our part and they weren't doing there's. I'm disappointed with their lack of working with us on the situation and their unbiased attitude of losing a customer.
Insurer: Embrace
By: HW
the best pet insurance
This is my second year with Embracr, and I have had the best experience with the service. My claim paid faster than my own medical insurance, the customer service are great,very helpful and patient. I recommend this instance to all pet lovers.
Insurer: Embrace
By: tiana
Excellent, excellent company!!!
We have nothing but good things to say about Embrace. Our dog experienced a neck injury and we were able to obtain pre-approval for his MRI, which enable us to get an accurate diagnosis. After that, each of his treatments was covered and he has made a complete recovery. Each claim was processed immediately and the payments came very fast. The customer service from Embrace is wonderful. So glad we chose them.
Insurer: Embrace
By: Jean