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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pays very little, not worth it
Has a "schedule" of what little it will pay for a list of conditions, will not pay for anything else
Insurer: Nationwide
By: Priscilla
No fuss, sleep-well-at-night coverage!
I bought pet insurance because I don't ever want to have to put a dog down because I can't afford treatment. I chose Embrace because they had great ratings and offered the lowest rates for what I wanted, what I call "catastrophic coverage" (I chose a very high deductible). Well, my dog got bone cancer, and it was so nice being able to tell her specialists to do whatever needed doing because I had pet insurance. Embrace has paid my claims in a timely and always friendly fashion. The only downside was the time it took to do the medical history review, but that may have been a delay from her previous vet clinics.
Insurer: Embrace
By: Ashley
Easy and efficient.
It was really easy to submit a claim and I appreciate the insurance company requesting the medical records from the vet rather than me having to be the middle man.
Insurer: Trupanion Canada
By: Liana
Easy and efficient.
It was really easy to submit a claim and I appreciate the insurance company requesting the medical records from the vet rather than me having to be the middle man.
Insurer: Trupanion
By: Liana
Well Done
Quick, efficient response--no hassles. Thanks.
Insurer: Pets Best
By: Nancy
very friendly and helpful.
Our dog severely tore a toenail. After multiple vet visits/follow ups, we had vet bill of over $500. That was drastically reduced, to just over $200 after our reimbursement from Trupanion. They were also very friendly and helpfull when I was trying to figure out how to put in the claim.
Insurer: Trupanion Canada
By: Michelle
very friendly and helpful.
Our dog severely tore a toenail. After multiple vet visits/follow ups, we had vet bill of over $500. That was drastically reduced, to just over $200 after our reimbursement from Trupanion. They were also very friendly and helpfull when I was trying to figure out how to put in the claim.
Insurer: Trupanion
By: Michelle
Awesome Service
I purchased Healthy Paws insurance for my pug in August. In November, she needed to have major upper respiratory surgery which cost $1500. This was my first claim, and the filing process was so simple. Each email interaction with the Healthy Paws rep was quick and efficient. They always let me know where we were in the process. I received a reimbursement check within one week and also a follow-up email checking on Chloe's progress. I am very impressed by this organization and will recommend to everyone looking to purchase pet insurance. There is comfort in knowing that whatever health issues come our way, our pug will be able to receive the best care possible because of the coverage from Healthy Paws.
Insurer: Healthy Paws
By: Lori
So good I wish they'd cover me!
Our experience with Healthy Paws has been superlative. It's rare these days to find anything that works as advertised and with the precision and caring of Healthy Paws. Vicky, our pit bull mix, developed an infection and some urinary problems, and Healthy Paws's claim service was simple, clear, efficient, and fast. What's more, a few days after receiving our claim we got an e-mail from Healthy Paws asking us how she was doing. You might think this would be a marketing ploy, but when we responded to it, we got a lovely follow-up message from them. As folks who have dealt with many human health insurance company over the years, we only wish we could have such wonderful care!
Insurer: Healthy Paws
By: Alan
Stress Free
Meeka urinated on an area rug. Urinating outside of her box is unusual. I was concerned that Meeka might have an infection. X-Rays and blood tests proved she was/is perfectly healthy.Doctor suggested I change the product I use to clean her box and look to see if some thing outside could be upsetting her. I clean Meeka's box with Dawn now and I've chased away a cat that was going into the back yard and a different cat that was coming to close to the house in front. It's been months and Meeka has not gone outside her box once. Meeka was not physically ill but she was overly stressed. Healthy Paws Insurance processed and reimbursed me before Meeka's blood tests results came in! Than I received a follow up email and the HPI representative was just as pleased as I was to learn that Meeka was/is not "sick" and it was a simple case of her being stressed/upset. I don't know if it was the soap I was using to clean her box, one or both of the strays or a combination of ... Honestly it doesn't matter. All I care about is Meeka is stress free and because of Healthy Paws Insurance I am financially stress free.
Insurer: Healthy Paws
By: Siena