215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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GREAT PET INSURANCE COMPANY
I 1ST GOT INSURANCE FOR OUR DOG OVER 9 YEARS AGO AND HE HAS SINCE PASSED BUT I KEEP THE POLICY FOR OUR NEW DOG AND NOW NEW PUPPY.I DID ALOT OF INVESTIGATING BEFORE I BOUGHT AND WAS TRULY AMAZED WHAT OTHER COMPANIES WILL AND WILL NOT COVER DUE TO A DOG BREED. THAT IS WHY I WANTED PET INSURANCE. AS WE ALL KNOW PUREBRED DOGS CAN COME WITH ALOT OF PREDISPOSED ISSUES AS WELL AS OTHER HEALTH ISSUES THAT CAN OCCUR. I DID NOT NEED INSURANCE FOR SHOTS AND SUCH ITEMS, I NEEDED IT FOR WHEN THE BIG ILLNESS, ACCIDENTS COMES ALONG. I HAVE NEVER BEEN DIS-SATISFIED WITH THIS COMPANY EVER. THEY ANSWER ALL MY QUESTIONS AND CONCERNS AND WOW WHAT A GREAT COMFORT IT IS TO KNOW I HAVE THIS FOR MY PETS BECAUSE I THINK IF THERE IS A DOG THAT WILL HAVE AN ISSUES WITH SOMETHING I WILL OWN IT.
Insurer: Embrace
By: K.
Thank you for helping my dog with his surgery!
My ASD puppy needed shoulder surgery recently. Pets Best was wonderful. You gave me the option to use the very best surgeon for my puppy, Orson. The surgery was scary but Pets Best really helped and paid 90% of the bill. Orson is now well on his way to a full recovery and has his whole life ahead of him, healthy and happy. Thank you to the staff at Pets Best for doing what a good insurance company is there to do. Provide help and give the pet owner peace of mind. I recommend your company to all my friends that have dogs and cats. You really are the best!
Insurer: Pets Best
By: Theresa
Very Thankful for Embrace!!!
We've had Embrace coverage for 3 years, since we got our pup Arya at 3 months old. She's been pretty healthy, but recently began having unexplained accidents and some other worrying symptoms. Though I was expecting submitting our claims to be a frustrating experience, I have been incredibly surprised and impressed by my experience with Embrace. From assistance updating our mailing address after a move, to quickly processing claims and remitting payment (less than 2 weeks from when we submitted our claims until a check arrived) customer service with Embrace has been stellar. I didn't even realize our deductible was lowered by $100 thanks to the 2 years Arya wasn't having any major problems/claims. Very appreciative for the assistance during a stressful time (Arya's doing much better!)
Insurer: Embrace
By: Amanda
My first time with pet ins. has been great.
My baby had TPLO surgery 2-23-16. I have been a nervous wreck, and the Trupanion Family have been awesome. My claim has been handled very quickly and all the times I have called everyone have very professional and very helpful. I work in a Vet. clinic and tell everyone about the need for pet ins. I never thought I would ever have to use it. It has been worth every penny. Thank you so much for all your help and providing insurance for my four legged baby.
Insurer: Trupanion Canada
By: Faye
My first time with pet ins. has been great.
My baby had TPLO surgery 2-23-16. I have been a nervous wreck, and the Trupanion Family have been awesome. My claim has been handled very quickly and all the times I have called everyone have very professional and very helpful. I work in a Vet. clinic and tell everyone about the need for pet ins. I never thought I would ever have to use it. It has been worth every penny. Thank you so much for all your help and providing insurance for my four legged baby.
Insurer: Trupanion
By: Faye
VPI is a company run by Mobsters!
This is the worst company. They do not like to pay or cover your pet when it gets sick. My pet has been insured since 2014, with major medical and a wellness rider. My cat was diagnosed with HCM 01/02/16 2 years after the insurance was purchased. He has never been diagnosed or treated for anything remotely related to a heart condition. He went to the vet for a uti and then was sent to the emergency hospital because it was the weekend and my vet could not take him in. After going to the hospital they found the condition after many tests. The hospital stay and to see a cardiologist came to over $3000. VPI would not pay $.01. They said he had a pre-existing condition. I appealed the denial because he did not have the condition in the 2 years I have been taking him to the vet his heart was never mentioned nor was he diagnosed/treated for a heart problem. After an appeal, the came to the same conclusion. The only thing they have paid for in the 2 years is a vaccination and fecal testing which are covered under the wellness rider. They extort pet lovers making you believe that if something happens to your pet you are covered. Everything is pre-existing as far as they are concerned and I would not recommend VPI to anyone. They are the worst. I waited my money over the past 2 years paying the monthly premium. I canceled my policy with them because they are good for nothing. I can pay for vaccinations and fecal testing without them, what they were really needed for the refused to help. DO NOT PURCHASE VPI!!!!!!! I WOULD RATE A ZERO IF I COULD
Insurer: Nationwide
By: unsatisfied
Very satisfied with the experience
We are first time puppy owners and decided to play it safe by getting pet insurance. Having gone through all competitors in the market, we went with EMBRACE considering that the better coverage and the rave reviews we came across on various websites. I must say this was one of my best decisions of 2015 other than deciding to adopt a puppy. At EMBRACE, the staff is extremely professional and courteous; reimbursements are timely and quick; coverage is very good. I have had multiple vet visits in the past 1 year baby and it is very reassuring to know that EMBRACE is backing you. Vet visits can be really expensive and I am glad that I do not have to think twice before doing what is good for my puppy. Special thanks to the staff who make it happen..each time
Insurer: Embrace
By: Vikas
Kidney disease
First time I entertained pet insurance after spending thousands on my prior cats due to urinary infections. I still have one female cat who requires constant care for same problem and is not covered by insurance. I adopted another cat who was 4 yrs. old and decided to look into pet insurance and finally considered ASPCA hoping I would not have problems, but needless to say, she was diagnosed with Kidney problems. All claims submitted were dealt with on timely basis and had no issues with anyone. However, based on the comments from D. Fallon and others, I'm wondering if I renew the policy will the kidney problem be considered pre-existing and denied should she not be cured at the time of renewal?
Insurer: ASPCA
By: Pat
Very satisfied customer
This is the first time I have purchased Pet insurance and I chose Healthy Paws based on the reviews. Within 1 month of getting my puppy, he fell and broke his leg. I sent in the claim for $4500 and waited a couple of weeks (the delay was because the vet hospital was not sending the records). After I made several attempts to get this done, a Healthy Paws representative finally made the initiative to contact the hospital directly to get the records. Within 24 hours the claim was processed and I received a check for $3100 less than 4 days later!! Most insurances (health, car etc) try NOT to cover claims so I was so surprised that this all went so smoothly with Healthy Paws. I now recommend it to friends and am thinking of signing up my cats as well. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Haylen
Esay & Dependable
I have had Healthy Paws insurance for about a year now, and I'm thrilled. They covered by dog's bilateral cruciate ligament surgery AND all of the follow-up costs. The app is easy to use - I just send them a picture of the bill. They processed the claim and sent my reimbursement in 3 days for a major surgery! I couldn't be happier.
Insurer: Healthy Paws
By: Jenny