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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Waiting for payment
Submitted claim very recently, waiting for payment
Insurer: Trupanion Canada
By: Joanne
Waiting for payment
Submitted claim very recently, waiting for payment
Insurer: Trupanion
By: Joanne
So efficient
I am so pleased with all aspects of Pets Best Insurance. On all fronts I have been so pleased. Claims are quick, reps. Very nice and helpful. Unfortunately my dog has had issues and this insurance has offset the costs A Lot ! P.S Five years ago when my dog was a pup I asked the vet. To recommend an insurance as I didn't have the time to read through all the others. Am I glad I went with Pets Best. Honestly I could not be more pleased!
Insurer: Pets Best
By: Sheree
Peace of mind.
I was not sure what to expect when I enrolled both of my dogs with Pet insurance. I was told by a family member that Pets Best was the agency to go with. They were fast, efficient, personable, and got your claims processed in a timely manner. What a surprise! It was stressful enough to take my dog to the vet for an accidental illness but to work with a company that is so efficient and gets the job done was a breath of fresh air. I received an email the very next day of faxing my claim which noted that my claim was being processed and that a refund would be issued in 10 days. However, this claim took less than a week to process and my refund is on the way in 5-7 days. I would recommend signing up for direct deposit which I will do. Pets Best is amazing and they get the job done. I would recommend this company to anyone who is looking for Pet insurance. I am greatly satisfied with the service!
Insurer: Pets Best
By: Terry
Most Excellent Experience
Took my cat Andy to the emergency vets, and they did many tests on him and kept him overnight to due a utrasound the next day. They found that he had pancreatitis. Of course, the bill was high, but i kept saying in the back of my mind, thank God, I had insurance. I filed a claim and in 4 days the claim was accepted. Never in my life had I had such a pleasant experience with a insurance company. Thank you for the fast service in this time of worrying about the health of my baby. I will be telling all my friends and family about this wonderful company
Insurer: Pets Best
By: Janice
easy and simple
It was a very easy claim to make. The vet office handled everything. Because of the insurance we were able to afford the tests and treatment needed for our puppy
Insurer: Trupanion Canada
By: michael
easy and simple
It was a very easy claim to make. The vet office handled everything. Because of the insurance we were able to afford the tests and treatment needed for our puppy
Insurer: Trupanion
By: michael
Fantastic service!
I never had pet insurance before but now have it for my golden retrievers. All I can say is this company has been phenomenal! I have made claims on both dogs and the service is outstanding! Prompt and just as it should be.
Insurer: Pets Best
By: Mary
Fast!
I submitted my claim on Monday, it's now Wednesday and I just received an email saying my claim has been processed and I should get reimbursed tomorrow. Talk about Fast service! I haven't had any problems with submitting my claims. They really do reimburse you in 7-10 days like they promised. Definitely recommend this company :)
Insurer: Pets Best
By: Kim
Hassle-Free Pet Insurance
It couldn't be easier. All I did was take my pet to the vet, told them I was insured by Trupanion, signed and faxed them over a new claim, and the rest was done by them. I received quick emails updating me on the process and received 90% of my costs covered. Grade A insurance. Will always recommend.
Insurer: Trupanion Canada
By: Jessie