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Skin problem claim resolved
The company at first did not accept our claim because on the initial visit with the vet when we first adopted him at 6 months of age, his records noted 'pruritus'. Several months later, after we had conducted a food trial to rule out food as source of his problem, the vet contacted the company and our claim was reconsidered. Joey was diagnosed with environmental allergies at 14 months of age and is now undergoing desensitization treatment. Once our claim was reviewed and approved, the response was swift. So I would not hesitate to recommend the company to someone.
Insurer: Trupanion Canada
By: Carol
Skin problem claim resolved
The company at first did not accept our claim because on the initial visit with the vet when we first adopted him at 6 months of age, his records noted 'pruritus'. Several months later, after we had conducted a food trial to rule out food as source of his problem, the vet contacted the company and our claim was reconsidered. Joey was diagnosed with environmental allergies at 14 months of age and is now undergoing desensitization treatment. Once our claim was reviewed and approved, the response was swift. So I would not hesitate to recommend the company to someone.
Insurer: Trupanion
By: Carol
Good pet insurance
Embrace has been very good over last 2 years with my 2 pets. What they say is in the tin is actually in the tin. No issues whatsoever and have had a few accident and sickness claims for both dogs.
Insurer: Embrace
By: anthony
Incredible service!
I submitted my vet bill and, according to my plan, expected a response in 10 business days! Got an email immediately verifying receipt and another one a day later saying my monies would be deposited the following day. I am so happy I opted for Pets Best insurance for my Shih Tzu puppy, Sassy. A friend is using another company and has had nothing but problems getting their claim paid.
Insurer: Pets Best
By: Caryn
Reimbursement in ONE day!
I have submitted 3 claims to Pets Best over a couple of years for cats and my dog. The submission of the claim is painless, and my claim has always been processed within one day. Payment goes directly into my bank account. Having a sick family member is hard enough, knowing Pets Best will be there is very comforting. Thank you Pets Best. Tracy True
Insurer: Pets Best
By: Tracy
Coverage versus Premium is getting worst
We are very disappointed in the amoount of coverage versus our annual premium. What we paid for our seven year old Kylee's annual physical and wellness tests, shots etc at our AAHA approved vets...was only one third covered by insurance. With an annual premium of over $1000 and we have had only wellness and physicals. It seems to be getting worst each year.
Insurer: Pets Best
By: John
Great service, incredible fast claims!
The coverage provided by many pet insurance companies is very similarly priced for the same coverages, so as a pet owner the most important things are that the company:1) Has great customer service 2) Processes claims quickly 3) Covers what they say they'll cover in their policy, without any hassle Healthy Paws has processes all of our claims in less than 2 days from the date of submission, and has always covered our claims as stated in the policy documents. Their customer service is great: when we messed up a claim submission, there was no problem, and we resubmitted and had the problem sorted out within a few hours. We received our claim checks before our dog even had her sutures removed!
Insurer: Healthy Paws
By: Sahil
No complaints with Embrace
My little chihuahua suffered from a bad bout of gastroenteritis. With Embrace, I knew we could run full diagnostics (x-rays, blood panel) to rule out more serious conditions like gastrointestinal foreign body or obstruction. It helps knowing you don't have to be worried about the cost of veterinary care when your pet is "embraced". They have to match Trupanion though, wherein they have an online system that pre-approves a claim in minutes, right at the vet's office. Special thanks to Kyle for handling my claim and to Laura for following up.
Insurer: Embrace
By: Crisel
Excellent Service!
I purchased a Healthy Paws Pet Insurance policy for my dog, Clover, not long after adopting her at approximately 8 months old (about 18 months ago). I recently submitted my first claim for a minor surgery that she had to have on her "happy" tail. The process was easy and efficient and the reimbursement check was in the mail to me 2 days after I submitted the claim. I even received a few follow up emails from Healthy Paws to see how she was doing. This is definitely a worthwhile investment and Healthy Paws is an excellent company! Thank you so much!
Insurer: Healthy Paws
By: Susan
Quick Payouts
I have had pet insurance before and always cancelled the 2nd year. I did not feel I received my monies worth. Claim submissions were cumbersome and slow. My vet forwards the claim, I receive and e-mail and a short time later a check. Easy. Am so far pleased. Will be coming up on a year soon, and am hoping the premiums will not go out of sight. So far so good and highly recommend.
Insurer: Embrace
By: Barb