210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Lifetime of Care for My Dog
Over the 12.5 years I was lucky to have my Monte, a yellow lab, Embrace covered him, from surgeries to repair ruptured cruciate ligaments (both knees, one year after the other) to renal issues, benign but in-the-way fatty tumors, and a thyroid condition. In all cases, Embrace helped me never think twice to get Monte the treatment he needed to live the full and wonderfully active life he did. Their service is easy to access, staff always helpful and knowledgable, and claims are paid quickly. Great service overall.
Insurer: Embrace
By: Customer
I just signed up a new kitten!
I just signed up a new kitten on my account. It was really easy to do on line, checking the different coverage options and pricing. We’ve been insured with Nationwide for many years now. Claims are paid in a timely manner and without headaches.
Insurer: Nationwide
By: customer
professional
My experience with pet insurance has been very positive. It gave me peace of mind knowing I could cover unexpected vet bills without financial stress. Claims were processed quickly. I would definitely recommend it to other pet owners.
Insurer: MetLife
By: Farida Shabat
Prompt
Quick response to claim. Easy website. Well informed via email About review process
Insurer: Fetch
By: Dennis
Excellent insurance company
Excellent insurance company. I highly recommend them.
Insurer: Figo
By: Timothy Upleger
Best experience with pet insurance yet
Best experience with pet insurance yet
Insurer: MetLife
By: Sharon McAlevy
I’m extremely satisfied with your…
I’m extremely satisfied with your service. I will refer your company to my family and my friends.
Insurer: MetLife
By: Jeanie Nguyen
Easy processing
Easy processing! I send in an invoice from my vet and MetLife deposits their 80% within 10 days.
Insurer: MetLife
By: Dove
Why I can no longer recommend this insurance carrier
We submitted all documents for a consultation, surgery, treatment and follow up with a cancer diagnosis. Not only was that devastating enough to go through, and we are still going through it but our claims were denied. The tumor that was diagnosed and removed all under the time frame of having your insurance coverage was denied due to it being deemed a ‘pre-existing’ condition. Back in 2021 our cat had developed a fluid filled cyst. Over time those cells changed and we were unaware it had become cancer (a rare tumor for a cat) until it was removed and tested under a routine dental cleaning. This is a NEW diagnosis as it was no longer a cyst. We had coverage, but MetLife failed us still. It’s been a nightmare and now we know we can no longer depend on MetLife having our best interests for our animals as their top priority. It takes time and a lot of research to find a reputable insurance carrier for animals. I have begun that research. While our plan has already rolled over we will have to wait until the next term to sign with another carrier. But now, since this cancer was not covered by MetLife -we will have likely no coverage for this elsewhere. How disappointing we have always paid our bills to you timely, have four cats under your coverage and have to deal with this on top of a cancer diagnosis. I wish this on no one, it has been an awful experience and I can no longer recommend this insurance to others. I had my parents sign with MetLife, my sister, and two friends. All this business I have brought to MetLife when MetLife didn’t have our backs. We did the right thing, we got coverage, take great care of our animals and this is what we get in return. We pay into a policy that would not stand by us in the worst of times. Thank you for reading this, if someone even does
Insurer: MetLife
By: Christina collins
I already have one pet insured by you
I already have one pet insured by you. Art - Nationwide Salesman - was great at registering my new pet CRUNCHY
Insurer: Nationwide
By: Arlene Litvin