210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best - A Great Pet Health Insurance Company
"Pets Best has the best claims processing in the business. The submission is very easy and submitting bills takes only a minute or two. Once the claim has been submitted you can follow the progress online at Pets Best. The company turns even complicated bills around very quickly and claims are paid directly to my bank electronically. My dog Jack, had ACL surgery followed several years later by spinal surgery and both these very large claims were handled perfectly and my reimbursement was paid quickly without comment. My relationship with Pets Best has always been first class and I encourage all pet owners to include Pets Best whenever they are looking for a new pet health insurance relationship! Sincerely, Jack the dog and Harry Chenoweth the dad!"
Not Happy
I am not sure why they do this but, my dog punctured his front leg and had a patch of skin hanging. Vet did sutures and before covering the surgery Embrace required all medical records from all vets he may have seen. This I can understand. However, my pup broke open his wound requiring an additional two surgeries and again, embrace is requiring all medical records from all current and prior vets. They already have this information. Why are they making me wait for reimbursement? Do I have the option of paying them only when I know that they will cover a procedure? No. So review your records and reimburse me. This is why I have insurance because sometimes life happens.
Insurer: Embrace
By: Deborah Malak
Great customer service and expedient…
Great customer service and expedient processing of the claim.
Insurer: Pumpkin
By: John
easy and quick claims process!
easy and quick claims process!
Insurer: MetLife
By: Jill Kubina
I like that the process is very simple…
I like that the process is very simple and that my claims are reviewed and paid promptly
Insurer: MetLife
By: Laurice Lum
A Life Saver
I have been with Healthy Paws for 9 years and counting and they have never disappointed me. "I've been using Healthy Paws Pet Insurance for a while now, and their service has been nothing short of excellent. The claims process is straightforward and quick, and their customer support team is always helpful and kind. Knowing that my pet is covered gives me peace of mind. Highly recommend!"
Insurer: Healthy Paws
By: Diana
Easy to file claims
Easy to file claims. Claims have plenty of details to explain what is covered Claims are processed quickly
Insurer: Pumpkin
By: PJ
Swift easy claim submittal
The process of submitting a claim was easy, especially with multiple claims. The site response during claim submittal was great, no problems entering the information or attaching the invoice files.
Insurer: Embrace
By: Rusty Jackson
Claims turnaround was almost…
Claims turnaround was almost immediately. I was shocked and very happy. Well worth it.
Insurer: Pumpkin
By: Dee