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The associate Chad was excellent
The associate Chad was excellent, professional and courteous and extremely knowledgeable and thorough
Insurer: Nationwide
By: Ralph ‘Ty’ Anglin
Knowledgeable
The gentleman that took care of my questions was very helpful and very knowledgeable and gave me all the information I need to pass along to the person that I am giving the puppy to so I would recommend them highly.
Insurer: Fetch
By: Myra Strickland
It was very easy to file the necessary…
It was very easy to file the necessary documents and respond to any questions
Insurer: Fetch
By: Janice Hornsberger
Embrace pet insurance gives me peace of…
Embrace pet insurance gives me peace of mind. I can take my Westie to the doctor and not pay an arm and a leg for medical bills. The process for submitting claims is user-friendly.
Insurer: Embrace
By: Cindy Hamilton
Very easy to start a new plan
Very easy to start a new plan. The process was easy to navigate.
Insurer: Pumpkin
By: Abbie Szulewicz
Our experience with Trupanion was…first-class
Our experience with Trupanion was first-class——easy, uncomplicated and fast——the Trupanion Representative was very professional, informative and most helpful——so far so good——Thank-You Trumpanion———Gail/Ron Bremner/Niagara-on-the-Lake, Ontario
Insurer: Trupanion Canada
By: RON BREMNER
Spot pet insurance has always helped me…
Spot pet insurance has always helped me fast for my claims. Awesome service always!!!
Insurer: Spot
By: Jackie Hughes
Claims filing
Pets Best makes it very easy to file a claim through the app. When I needed to speak to someone, they were very helpful, kind, and knowledgeable.
They do what they say.
I have 3 dogs with spot insurance and one puppy broke his leg and they paid right away and was very helpful with the claim. And now my other dog had a hernia and had to get it fixed and they were great with that bill. I recommend this insurance highly. They helped me greatly. Thank you Spot Pet insurance.
Insurer: Spot
By: HELENE BANCA
Embrace is a scam
In January of 2024 I got Embrace pet insurance for my dog, after he had knee surgery on his left knee. The policy stated that there would be a 6-month waiting period before any orthopedic claims could be made. They requested and received in February of 2024 my vet records clearly showing he had knee surgery. In February of 2025 my dog required surgery on his right knee, it was over the 6-month waiting period, so I submitted the invoice. After 5 weeks they said it was a preexisting condition and sent a list of other issues that would not be covered. At no point in the year since they had his medical records did they send me a note that his left leg had anything to do with his right leg. I bought the insurance for peace of mind - they should have said once they got his records what they considered a preexisting condition. I would have shopped elsewhere for insurance. This is not only poor business practice but fraudulent since they had the information about his left leg operation over a year ago.
Insurer: Embrace
By: Marsha