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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Job Trupanion
Great job TrupanionEasy to file forms answered the phone right away lovely assistants that helped me to submit my claim and my payment came immediately! I would recommend Trupanion to anyone! Thanks for the good job Milt...
Insurer: Trupanion Canada
By: Milton
Great Job Trupanion
Great job TrupanionEasy to file forms answered the phone right away lovely assistants that helped me to submit my claim and my payment came immediately! I would recommend Trupanion to anyone! Thanks for the good job Milt...
Insurer: Trupanion
By: Milton
Love trupanion!
Trupanion is worth every penny. I am a vet tech/veterinary student after seeing how well Trupanion treated our clients, I decided to sign up as well. I have 6 animals, so I pay a lot per month in order to insure everyone, but it is worth it. 90% coverage for accidents and illnesses. Since I signed up this year, I have already received $1500 in reimbursement from Trupanion and it would be twice this but I am fortunate enough to get a 50% student discount at my schools vet hospital. This reimbursement well exceeds the amount I pay per year in premiums for all 6 of my animals. My first claim was for my dog's pancreatitis. My second was for my cat's ear polyp. At first trupanion rejected the ear polyp claim because they thought it was pre-existing since my cat had had an ear infection in that ear previously. However, they encouraged me to appeal to claim by having my veterinarian write an appeal letter. They were very fair about this appeal process and actually overturned their previous decision and covered the surgery! The appeal process did take about a month and a half, however normal claims go through within 1 week. Can't say good enough things about this company.... A must for every pet owner - you never want to have finances get in the way of treating your pet during an accident or illness, and trupanion is the best way to avoid this and provide the BEST care for your beloved pets!
Insurer: Trupanion Canada
By: Kelly
Love trupanion!
Trupanion is worth every penny. I am a vet tech/veterinary student after seeing how well Trupanion treated our clients, I decided to sign up as well. I have 6 animals, so I pay a lot per month in order to insure everyone, but it is worth it. 90% coverage for accidents and illnesses. Since I signed up this year, I have already received $1500 in reimbursement from Trupanion and it would be twice this but I am fortunate enough to get a 50% student discount at my schools vet hospital. This reimbursement well exceeds the amount I pay per year in premiums for all 6 of my animals. My first claim was for my dog's pancreatitis. My second was for my cat's ear polyp. At first trupanion rejected the ear polyp claim because they thought it was pre-existing since my cat had had an ear infection in that ear previously. However, they encouraged me to appeal to claim by having my veterinarian write an appeal letter. They were very fair about this appeal process and actually overturned their previous decision and covered the surgery! The appeal process did take about a month and a half, however normal claims go through within 1 week. Can't say good enough things about this company.... A must for every pet owner - you never want to have finances get in the way of treating your pet during an accident or illness, and trupanion is the best way to avoid this and provide the BEST care for your beloved pets!
Insurer: Trupanion
By: Kelly
I recommend Embrace to everyone, even my vet!!
I have had Embrace for 6 different dogs over several years. Embrace helped us take care of our precious 2-year old St. Bernard who unexpectedly developed a rare form of cancer to give her a good quality of life to the end. Now, Embrace is there for us as our 4-month old basset hound puppy developed pneumonia and has an internal liver shunt. She is responding well to treatments so far and is expected to have surgery to fix the problem this summer once she is older and closer to full grown. Embrace customer service and communication is awesome! Embrace reponds to claims and questions in a timely manner! Embrace's coverage options are great and claims are easy to file! I insure all 4 of my dogs because with the help of Embrace I can provide them with quality care, quality of life, and in my basset hound puppy's case Embrace is helping me save her life!
Insurer: Embrace
By: Maureen
Incredible speed and efficiency. The best.
After a seizure I took my dog to The Animal Hospital in New York. After several tests they discovered that she had pancreatic cancer and the tumor could be removed. Trupanion was fantastic. It took a little longer(10 days) for them to pay me back because it was the first time I made any claim and they needed information from her vet. But I have never seen such efficiency and speed to send me a check. I was amazed and so impressed.I highly re command them.
Insurer: Trupanion Canada
By: Dominique
Incredible speed and efficiency. The best.
After a seizure I took my dog to The Animal Hospital in New York. After several tests they discovered that she had pancreatic cancer and the tumor could be removed. Trupanion was fantastic. It took a little longer(10 days) for them to pay me back because it was the first time I made any claim and they needed information from her vet. But I have never seen such efficiency and speed to send me a check. I was amazed and so impressed.I highly re command them.
Insurer: Trupanion
By: Dominique
Pet's best covered Benjamin AGAIN!
Silly cat insisted on standing his ground and getting beat up again. If the cat gets into another fight with the same tomcat, they cover it. Thank you, Pets Best!
Insurer: Pets Best
By: Ann
Trupanion is GREAT!
My almost 6 year old amstaff mix had a dying tooth (pulpitis). Extraction was possible but a root canal was recommended because it was a large canine tooth. That meant $2500+ all told. Trupanion rushed to get vet records from two hospitals and pre-approved the claim between a friday pre-surgery exam when I first got the estimate, and the root canal the next wednesday. Trupanion covered everything except a $24 acupuncture needle (I declined a rider that covered acupuncture and other extra treatments) and sent out a check for nearly $1800 the day after I submitted the final invoice (I chose a $500 deductible with 90% coverage to keep premiums down). I was already stressed about my girl having general anesthesia and a surgical procedure, but Trupanion took away all the stress about money. They were helpful, caring, responsive, and informative and I'm so glad I was insured with them! And a bonus - Trupanion's deductible is lifetime per-condition, not annual or per-visit, so now that I've met the deductible they will cover 90% of her followup visits related to this condition and surgery! They let me give her the best, vet-recommended care without worrying about whether I can afford it. I can't recommend Trupanion highly enough after this experience, especially compared to stories I've heard about other pet insurance.
Insurer: Trupanion Canada
By: Sam
Trupanion is GREAT!
My almost 6 year old amstaff mix had a dying tooth (pulpitis). Extraction was possible but a root canal was recommended because it was a large canine tooth. That meant $2500+ all told. Trupanion rushed to get vet records from two hospitals and pre-approved the claim between a friday pre-surgery exam when I first got the estimate, and the root canal the next wednesday. Trupanion covered everything except a $24 acupuncture needle (I declined a rider that covered acupuncture and other extra treatments) and sent out a check for nearly $1800 the day after I submitted the final invoice (I chose a $500 deductible with 90% coverage to keep premiums down). I was already stressed about my girl having general anesthesia and a surgical procedure, but Trupanion took away all the stress about money. They were helpful, caring, responsive, and informative and I'm so glad I was insured with them! And a bonus - Trupanion's deductible is lifetime per-condition, not annual or per-visit, so now that I've met the deductible they will cover 90% of her followup visits related to this condition and surgery! They let me give her the best, vet-recommended care without worrying about whether I can afford it. I can't recommend Trupanion highly enough after this experience, especially compared to stories I've heard about other pet insurance.
Insurer: Trupanion
By: Sam