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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The best pet insurance experience EVER
This is the second 10/10 review I have given - but the first was within the first year I was enrolled with Healthy Paws. I did a lot of research before signing up for pet insurance 3 years ago when I got my puppy. I made the best decision by enrolling with Healthy Paws. This company is so fast and efficient, and to top it off - incredibly caring. They have been reliable and quick to provide support for my dog multiple times. Most recently my Cavalier King Charles, Elizabeth, had a bout of pancreatitis. It happened on a Sunday and she was throwing up blood so I took her to a 24-hour emergency care facility. They immediately treated her but the bill was somewhere around $800 and Healthy Paws processed the claim the day I submitted it! I received the check a couple days later. The claim process is super easy too. Plus they followed up with a caring email a week later to check in and see how she was recovering. Elizabeth has also had emergency services for a cat eye scratch (more like a slice) to her eye ball and knee surgeries when she was young. She's also been covered for ear infections, skin allergies, etc. I always recommend this company to all my friends who are considering pet insurance and let them know it is a must for a new puppy (usually puppy immune systems are weaker when young, or at least that was the case for Elizabeth). Do not even hesitate enrolling with this company if you are on the fence - it is such a relief every month to know I am covered if something happens to my most precious family member :)
Insurer: Healthy Paws
By: Jennifer
Set the bar for other insurerers
Our Sammie of 10 years died of an illness that lasted 18 months. His medical bills and prescription drug bills added up to $8000.00. We were blind sided by his diagnosis. We were unprepared for the cost involved in maintaining his quality of life, we had no pet insurance. After our doggie past we brought a new Sammie pup into our home and the first thing we did was enroll him in Healthy Paws pet insurance. We chose Healthy Paws after doing much research and comparing other insurance plans. We found Healthy Paws to be the most comprehensive plan for our pup, with the least exclusions of any other plan. 3 Months after enrollment, our 5 month old puppy got into something nasty and spent five days in a hospital being treated for liver failure due to toxicity. it was very comforting knowing Healthy Paws had our back. We were able to put all our energy in getting our puppy well, rather than spending time worrying how we were going to pay his medical bills. Claims were reimbursed immediately with no hassles. Can't say enough about Healthy Paws.
Insurer: Healthy Paws
By: Roseann
The BEST pet insurance!
I just signed up with PetsBest in October 2014 and have already used it twice. I am very pleased with the service. Affordable plans, great coverage, easy claim filing, very quick to respond to claims. I couldn't be happier with them. Highly recommend!!
Insurer: Pets Best
By: Stacie
My Experience with Pet Insurance
My claim was handled quickly, with concern and compassion towards me and my dog. This was the second claim I have submitted to Trupanion. I have two dogs, sisters, and the claims was for my other dog. It too was handled wonderfully. I had another insurer for my previous dog, that wasn't any cheaper, and the paid less. I am very happy with this company and would recommend them to anyone
Insurer: Trupanion Canada
By: Meghan
My Experience with Pet Insurance
My claim was handled quickly, with concern and compassion towards me and my dog. This was the second claim I have submitted to Trupanion. I have two dogs, sisters, and the claims was for my other dog. It too was handled wonderfully. I had another insurer for my previous dog, that wasn't any cheaper, and the paid less. I am very happy with this company and would recommend them to anyone
Insurer: Trupanion
By: Meghan
Vomiting/Diarehha - 6 Year Old Dog
The only complaint I have about Trupanion is their fees. I spend $80.00 a month which I find very high and not to mention when I first signed up for insurance they assured no increase(s). To date (in the last 5 years) they have increased their premiums twice.
Insurer: Trupanion Canada
By: Barbara
Vomiting/Diarehha - 6 Year Old Dog
The only complaint I have about Trupanion is their fees. I spend $80.00 a month which I find very high and not to mention when I first signed up for insurance they assured no increase(s). To date (in the last 5 years) they have increased their premiums twice.
Insurer: Trupanion
By: Barbara
Very easy and helpful
It has been a pleasure to work with healthypaws. Unfortunately, my dog needed bladder surgery and healthypaws was quick in filing claims and processing payment. Most importantly - they checked in and showed they care about my dogs well being after the surgery!
Insurer: Healthy Paws
By: Emily
An Essential Part of Pet Guardianship
Embrace has been a lifesaver for me in dealing with my rescue dog's non-healing corneal ulcer. While the claim was initially denied, their decision to accept the claim appeal based on my vet's analysis was very fair and since then they have paid every line item from every invoice, responded quickly and compassionately to all my questions and pre-certified Boca's surgery. I was even able to make arrangements for the insurance to pay the vet directly. My first claim payment was direct-deposited into my bank account nine days after submitting the invoice (all the rest of the pre-surgery charges went toward my deductible). I really don't know what I would have done without the insurance and will always consider it an essential part of pet guardianship. You just never know what can happen - I considered Boca my "low-risk" dog and so put her on a high-deductible plan, and ended up having a multi-thousand dollar claim within the first year. I'm so thankful that I was able to make treatment decisions for her without feeling constrained by finances.
Insurer: Embrace
By: Lara
Wonderful company
Trupanion's philosophy, business practices, and customer service are second to none. Their commitment to pet health and safety is apparent in every communication I have had with this company.
Insurer: Trupanion Canada
By: Elizabeth