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Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New to pet insurance & made the perfect choice!
The staff at Embrace have been very helpful, the enrollment process was simple, and the site is very user friendly. I love that I was able to add the wellness rewards to my pet plan, with a new healthy puppy I was able to use the wellness rewards benefit for Zoe's very first trip to the vet!
Insurer: Embrace
By: Danielle
Not impressed
We have a French Bulldog puppy, who developed a few issues, and although Pets Best reimbursed one or two claims, everytime we submitted a claim it would get rejected, asking for more explanation before they will pay. our Frenchie had some kidney issue, we had to run some bloodwork, and rerun bloodwork a month later, the first claim they paid the second one related to the first one they rejected. It's a constant battle with the insurance everytime we submit a claim. Another incident where our frenchie developed a cherry eye, we paid over $2000 for surgery and they didn't pay us back for that either, we had to ask the vet to submit another explanation and we are still waiting for an answer. Not a happy customer.!
Insurer: Pets Best
By: Mary
Awesome
There are insufficient superlatives in the dictionary to express my appreciation for all aspects of Embrace Pet Insurance !!!!!!!!!!!!! 👏👏👏
Insurer: Embrace
By: Nona
My Boxer and American Bulldog are covered.
Great service. I currently have my two dogs enrolled. My Mario has cancer so we are lucky to have insurance, so far he's had two lumps taken out. My Malibu had a little accident but had stitches so I also added her on the policy.
Insurer: ASPCA
By: Luz
Great coverage and speedy refunds!
I've had our 11 month old King Shepherd, "Buddy" covered through Embrace for almost six months and the coverage has been great! Their speedy review of claims and prompt refunds has made this an awesome experience for me, my family and more importantly our "doggie". Thank You Embrace!....Keep up the great work!....I recommend this company to all my friends and families with pets....
Insurer: Embrace
By: Edgar
Life saving need!
Our dear 7 y/o Bloodhound was diagnosed with a treatable (But expensive) form of Thyroid cancer. Having had ASPCA health insurance made our decision to treat her a simple one!! We look forward to more years with her, and will continue to be grateful to ASPCA!!
Insurer: ASPCA
By: Gene
Thanks!
Embrace has always answered our questions and processed claims promptly. Most recently, we had difficulty with one of our vets, in getting the Embrace Claim form to Embrace, despite several contacts to the vet from my end. Embrace finally contacted the vet directly, on at least two occasions, and finally got everything resolved. Terrific customer support!
Insurer: Embrace
By: tony
Your insurance saved our dogs' life.
I recently received reimbursement for a skin condition our dog suffered from last month and thought I should write in about the big reason my husband and I love your insurance. In 2014, our then 4-year-old dog, Ida developed a mast cell tumor on her leg. My husband and I have had dogs with that type of cancer in the past and though the dogs were much older, the outcomes, even with surgery were not good and were extremely expensive. When our vet suggested surgery for Ida, we were able to really think of her needs rather than money and proceed with the surgery, which was extensive, but had a good recovery rate for young dogs. Ida had (expensive) complications and the ASPCA was with us every step of the way; offering encouragement and reimbursing us for most of the medical bills we incurred. I am thrilled to say that Ida is doing well, two years post-op and is the best, happiest and friendliest dog I've ever known. Only because of the ASPCA is she here with us today. We love ASPCA health insurance and recommend it to everyone we meet. We have even become monthly donors. Thank you ASPCA
Insurer: ASPCA
By: Anne
VERY SATISFIED CUSTOMER
I have 4 large dogs and live on a 5 acre ranch. As hard as I try, I can not keep them all healthy and injury free, which is why I purchased pet insurance. Hartville has been AMAZING! My claims are processed quickly and correctly. I have never had any claim denied and everything that I expected was covered. Last year one of my babies got Luekemia and Hartville was there for us, like a family member actually. They covered all of the treatments, most of which were quite expensive. Unfortunately, he lost his battle, but Hartville was still there for me. They called with condolences and even paid for his cremation. I am so impressed with this company, I would recommend them to everyone with a pet.
Insurer: ASPCA
By: Diana
Excellent!
I have had Embrace insurance for almost five years for my dog, Forrest. This is the first time I have had to use it. I must say, I wish my insurance company was so pleasant and efficient! My claim was processed in a timely manner and Embrace kept me up to date with each and every step. I did a lot of research before purchasing Embrace and found them to be the best. It was a great decision!
Insurer: Embrace
By: Jody