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There when I needed them
My pup chewed up a Sago Palm, which I know know is extremely toxic to dogs with a low survival rate. This happened on one of the few days that I haven't been able to get home at lunch and check on her. After a call to the vet and poison control it was clear that I had no option but to take her to the ER. For anyone that has been through this, you know how stressful and expensive it can be. What made it a bit less stressful was knowing that she was covered by Embrace!!! After our final visit, 5 days after her admittance to the hospital, I gathered the 7 invoices, and faxed it along with the pet specific claim form they had readily available for me to download. The claim status and progress is readily available for viewing on their site so you know it is moving along. I made one phone call just to make sure they had everything they needed and was told that they were currently being updated with an approval status. I received emails later that day letting me know my reimbursement had been processed and that it should be direct deposited in 1-2 business days. It was in my account the following day! This is an effortless process and I urge everyone to have their pets insured!
Insurer: Embrace
By: Julie
Great customer service
I was hesitant to get pet insurance, but have been pleasantly surprised with the great customer service and how quick Embrace is to refund claims. It is nice to know I will have financial help if anything major happens to my dog. I highly recommend Embrace pet insurance.
Insurer: Embrace
By: Brooke
Juneau's Blood work
Juneau has been scratching and biting at himself for several months. no fleas or paracites so I decided to do bloodwork to determine the cause.
Insurer: Trupanion Canada
By: Elizabeth
Juneau's Blood work
Juneau has been scratching and biting at himself for several months. no fleas or paracites so I decided to do bloodwork to determine the cause.
Insurer: Trupanion
By: Elizabeth
Thank You Trupanion!!!!
Our beautiful little Westie, Molly, suffers from chronic allergies and Trupanion has been absolutely wonderful with her medication reimbursements once we met our deductible. She recently became very ill, we were at the vets office a few times in one day. We submitted another claim for her not knowing if anything would be re-imbursible, and again, Trupanion was just great. We met another deductible and received over $200 back. I can't say enough about this insurance, they are the best. Very easy to deal with and always respond in a timely manner. The staff seems to genuinely care about Molly's health and condition. I would recommend Trupanion to everyone!!!!
Insurer: Trupanion Canada
By: Kathy
Thank You Trupanion!!!!
Our beautiful little Westie, Molly, suffers from chronic allergies and Trupanion has been absolutely wonderful with her medication reimbursements once we met our deductible. She recently became very ill, we were at the vets office a few times in one day. We submitted another claim for her not knowing if anything would be re-imbursible, and again, Trupanion was just great. We met another deductible and received over $200 back. I can't say enough about this insurance, they are the best. Very easy to deal with and always respond in a timely manner. The staff seems to genuinely care about Molly's health and condition. I would recommend Trupanion to everyone!!!!
Insurer: Trupanion
By: Kathy
Could not be more pleasrd
Outstanding customer service. Excellent relationship with our vet, who submits claims electronically. All of our claims have been approved the same day they were submitted and exactly as submitted.
Insurer: Trupanion Canada
By: Rhonda
Could not be more pleasrd
Outstanding customer service. Excellent relationship with our vet, who submits claims electronically. All of our claims have been approved the same day they were submitted and exactly as submitted.
Insurer: Trupanion
By: Rhonda
We will insure our furbaby with no one else!
This April, Khan was diagnosed with an eye ulcer that just would not leave. After multiple vet visits, he was finally given a clean bill of health, but the ulcer came back much worse than before. Less than 14 hours after the 2nd ulcer was found, his eye ruptured. We had to rush him to the ER vet at 1 AM and pray that they could save his eye. They were able to keep him stable until the eye surgeon was available, and they operated first thing in the morning. The surgery was successful, and Khan is currently recuperating nicely, and there is a good chance that he will have at least partial vision in the eye. Again, we couldn't have afforded to save his eye without Healthy Paws- the total bill was approximately $3800, and our portion, after reimbursement, was only $500. In addition, the 7 different claims have all been processed within 3 business days, and we've always gotten them within a week. No waiting months! The phone reps are always incredibly kind also, and they always email to check up on him. Khan will never be insured with anyone else!
Insurer: Healthy Paws
By: Christina
Excellent service!!
Our 11 months old puppy had to go through a extrahepatic liver shunt. Trupanion took care of all the tests and surgery right away and the hospital was able to charge them directly over $9.000,00, leaving us only with the extra costs and percentages to cover. We could not have done it with out TRUPANION. Best insurance ever!! We definitely recommended!! Thank you TRUPANION!
Insurer: Trupanion Canada
By: Fanny