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No hidden gimmicks
What you think you're signing up for, you actually are getting. I've dealt with another insurance company before trying Healthy Paws and while they reimbursed, they nickle and dimed everything! These plans are simple, and the coverage listed is the coverage received. After the claim is processed they even send a follow up email to check on your pet. They're customer service is outstanding. I've emailed them numerous times (not an expert at insurance and needed some things explained in layman's terms) and they ALWAYS get back to me asap.
Insurer: Healthy Paws
By: Suzanne
I am more than pleased with Embrace
In the beginning I was a little skeptical about insuring my pets. EmbracePetInsurance has been very helpful and patient with my calls and many times explained the items I could not understand. I had two shelties. One died unexpectedly . I received cards and letters from Embrace. I got a new puppy (shelty) named Lady Pinky and reinsured with Embrace. Now I have Lady and Tramp. If you love your animals, insure with Embrace and never miss a chance to see your Vet because of $ issues. Tanya Herbert, Florida
Insurer: Embrace
By: Tanya
Best Pet Insurance I've Ever Had
I have had various pet insurance companies over the years - some of the biggest names out there. From claims, to what's covered, to simply getting someone on the phone, all of them have had issues. Embrace is without a doubt the best pet insurance I have ever had. My story is a little long, but it's what I would want to know, so here goes. In July of 2013, I became a ‘foster failure’ to two kittens, brothers Wyatt + Gray. When I took them in for their final checkup at the rescue, they told me that Gray had a murmur and asked me if I still wanted to adopt him. I said, of course, but had no idea what that really entailed. I took him to my vet within the first week just to get a baseline. I figured it made sense to have her listen to the murmur so that in a year, when he went in for his annual, we would know if it had gotten any worse. At the same time, I called my most recent pet insurance company, ASPCA. They said that with a murmur, they would not cover him for any medical, only accidental. So I decided to have both boys covered for accidental only. The cost was around $25/month. A few months ago, I took my guys in for a check-up and asked how the murmur sounded. My vet told me that she had only heard it at the first visit and not once since. In her estimation, she said it was a 'Benign Kitten Murmur' and that he no longer had it. I wondered aloud if he would be eligible for insurance and she said she'd be more than willing to write a letter if need be. She also told me that she had heard great things about Embrace. I called ASPCA and they said that they'd review the file and her letter, but that it was highly unlikely that they would reverse their decision. Once a murmur, always a murmur. So I called Embrace. From the first call, they were wonderful. They said that I should apply and that after the 14-day waiting period, I would be able to ask for a complete medical review. Once they did that, I would see what would be excluded and what would be covered and if I didn't like it, then I could cancel within the first 30 days for my money back. I did as they said and it all went very smoothly. On March 19 of this year, they were both covered for both accidental and medical for $42/mo (very competitive pricing!) The great thing about the medical review was that it showed me if there were any temporary or permanent exclusions. Basically, after such-and-such date, then X would be covered. There were no permanent exclusions for my guys, just a fe
Insurer: Embrace
By: Tracey
Amazing insurance!
Trupanion is truly amazing with the coverage they offer. I have never had any issues with claims that I have submitted and they always have an answer for any questions that I have.
Insurer: Trupanion Canada
By: Debbie
Amazing insurance!
Trupanion is truly amazing with the coverage they offer. I have never had any issues with claims that I have submitted and they always have an answer for any questions that I have.
Insurer: Trupanion
By: Debbie
Over-the-Moon for Healthy Paws!
My 4-month old puppy Pepper got seriously ill after we sprayed our yard for ticks. We had to rush her to the Emergency Clinic where they had to keep her overnight to run several tests and give her all fluids and various medications intravenously. They sent us home on a Sunday with 4 different medications. I submitted the claim on Monday and they completed their review on Wednesday! In addition to the efficient and speedy claims processing, I received a personal email from them on Sunday asking how our little Pepper was! This wasn't one of those emails that automatically goes out after a few days--it even referenced what had happened to Pepper and told me to give her a hug from Healthy Paws! This level of customer service is rare--I was a VPI client for almost 14 years with my previous dog (may she rest), and never did I get an email like that. Human medical insurance companies could learn a thing or two from Healthy Paws! It's no wonder they are consistently rated one of the best pet insurance companies out there. Their insurance packages are, themselves, impressive enough--but that kind of customer service is really second to none. As other reviewers have said, they really treat their clients like family.
Insurer: Healthy Paws
By: Andrea
Amazing
I took my dog to the vet because he had been sneezing and I was shocked to learn that he had nasal cancer. I was told without treatment, he would have 3 months to live. Or I could opt for the very expensive treatment and he would have a few more years. So far the vet bills have been over $13k, and there have been no hold ups or issues with the Embrace insurance at all. They even are covering acupuncture and herbal treatments. It's easier to use than my personal health insurance. I highly recommend Embrace.
Insurer: Embrace
By: Cathy
no complaints
I have had no complaints. Customer service, claim processing, and communication have been above and beyond my expectations. Even when there was an error on Embraces's part with a withdrawal,..I can't even call it a complaint. It was a mistake and it was handled efficiently and quickly and my money was immediately deposited. No problems here at all, I have urged several friends to contact embrace and they are as happy as I am.
Insurer: Embrace
By: Wendie
I'm a believer......
I used to believe that pet insurance was a waste of money. Not any more. We lost our golden retriever Lexi quickly , devastating and very expensive. When we were ready to adopt again I started looking at pet insurance. I spent weeks comparing and finally settle in Embrace. I have to say they have not disappointed. My claims are processed quickly and efficiently. I love that they communicate with me at every step. This is worth it.
Insurer: Embrace
By: Tammy
Great Investment!
Trupanion is always easy to work with, they are great about getting back to you quickly. My claims have always been paid within a couple days. It is so worth paying the small monthly premium to have to peace of mind when something major does happen. Without Trupanion I would have had to euthanize two of my pets purely because of financial reasons. I would highly recommend it to anyone.
Insurer: Trupanion Canada
By: Molly