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Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy with Embrace
I am very happy with Embrace Pet Insurance. I pay a small amount every month but this means that my little dog gets the best preventive care possible. This last claim was handled fast and the check was in the mail within 2 weeks. Thanks Embrace!!!!
Insurer: Embrace
By: Patricia
Excellent Attentive Customer Care
I have had my dogs insured for quite a few years through ASPCA.Their customer service has been consistently excellent,friendly and helpful.I hit a minor glitch in the claims process at the end of 2015,when I think the administrative offices moved.All I lost was a little time-but we regained momentum quickly.I also would like to add that 1 of my insured pets recently turned 10~and while I'm grateful ASPCA still insures her--there is a really long list of exclusions that go with it.This has been a little disheartening,but it hasn't deterred me from renewing my policies.I just offer this up as information for the person who may be shopping around.Overall,I have been very satisfied with this insurance.
Insurer: ASPCA
By: Tiffani Smith
Health Paws -- No Regrets, Nothing Better!
Before my wife and I got our puppy, Kai, a friend experienced a multiple day ICU stay for her dog and regretted that she had not purchased pet insurance. I was shocked to find that the stay cost almost 10,000 dollars and so one of the first things I did was research pet insurance. My priority was ensuring that if Kai ever experienced a serious accident or illness, we would feel confident that the insurer would have our back and that we'd never have to make a tough choice between the care our dog needed and our financial realities. I did my research and selected Healthy Paws because they didn't have limits when it came to lifetime coverage and also would cover multiple issues within a single calendar year. To put it bluntly, Health Paws seemed best positioned to cover the worst case scenarios that I feared the most. I now regard selecting Healthy Paws as our pet insurance one of the best life decisions I have ever made. In less than two years, Kai has endured multiple obstruction surgeries and a tough autoimmune disease. Every time Health Paws has been there -- from compassionate post operation emails to quick reimbursement turnarounds, Healthy Paws has exceeded all my expectations. Submitting a claim is as easy as taking a picture on my phone and in the rare cases they need additional information, when I called they answered on the second or third ring. My hope and expectation is that Kai will live to be 12,13,14 years old and I will never need to submit another claim. And if I pay a decade's worth of insurance premiums, and Kai is perfectly happy and healthy, I'll still consider this one of the best decisions I have ever made. The fact that I know my dog is covered, and that the company won't nickel and dime me, allows my wife and I (and Kai, I think) to sleep well at night. To purchase pet insurance or not is an important decision-- most of my friends look at me a little weird when I talk about it. But if you've just gotten your puppy I couldn't recommend Healthy Paws enough -- if you want to protect your pup for the worst case, there's no better time than right as a puppy. And if you have an older dog, you should think through your pre-existing conditions and decide if it's right for you, but I'd feel confident that if you decided you want pet insurance Healthy Paws would do what they could for your dog. My bottom line is that I cannot recommend Healthy Paws enough -- they have been there every time we needed them and when my w
Insurer: Healthy Paws
By: Don
Dependable
I bought insurance for my dog, Libby. She is my best friend and I want to keep her healthy and living for a long time. I have had no problems with the insurance I purchased from Pets Best. I have come to depend on them for her health needs.
Insurer: Pets Best
By: Kathy
Excellent customer service!!!
Great customer service at all times! ASPCA Pet Insurance also processes claims quickly, usually within about 2 weeks.
Insurer: ASPCA
By: Annemarie D'Andrea
Great customer service and decent claim processing times
They are always following up on how our pets are doing and seem genuinely concerned and not that they are just being paid to make the call. The turn around time from submitting a claim to reimbursement is not too bad
Insurer: ASPCA
By: Benita Nichols
Great Job
Once again I had to use Embrace for the care of my dog, CHILD and again Embrace was there for us, made the whole process much easier, and filed the claim very fast.
Insurer: Embrace
By: David
The best pet insurance available
Embrace has been with me and my pet every step of the way. My five year old bull mastiff has had numerous health issues and Embrace has been so supportive. Customer service has been top notch.
Insurer: Embrace
By: Angela
Great insurance
I have been fortunate and have not had to use the insurance much on my older Lab mix dog, but have recently rescued a dog that has had several kidney infections. Not only has ASPCA paid very well, I just received a follow up call checking on my pet. Great Customer Service
Insurer: ASPCA
By: Janetta