210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion Pays!
I've had Trupanion for my dog and best friend Harper since she was a tiny puppy, and thank goodness! Harper is now 6 years old and she has been extremely unwell for the last few months with medical bills exceeding $15,000. Trupanion has been compassionate and helpful and has quickly paid my claims, making it possible for me to get her the help she needs. Despite the high cost of her medicine and treatment Trupanion has not quibbled over one thing. It has been extremely exhausting to care for her though her illness, but knowing that I do not have to worry about her bills has been and is a huge help. Just this morning I saw a sparkle in her eyes that makes it all worth it.
Insurer: Trupanion Canada
By: JH
Trupanion Pays!
I've had Trupanion for my dog and best friend Harper since she was a tiny puppy, and thank goodness! Harper is now 6 years old and she has been extremely unwell for the last few months with medical bills exceeding $15,000. Trupanion has been compassionate and helpful and has quickly paid my claims, making it possible for me to get her the help she needs. Despite the high cost of her medicine and treatment Trupanion has not quibbled over one thing. It has been extremely exhausting to care for her though her illness, but knowing that I do not have to worry about her bills has been and is a huge help. Just this morning I saw a sparkle in her eyes that makes it all worth it.
Insurer: Trupanion
By: JH
Pleasant Surprise on your coverage
Ms. Feeney is doing very well, but of course we're following Dr. Dennis' recommendations to the letter. Our recent blistering weather had us not let her out too long but NOW our weird drought has broken, and she doesn't WANT to go out - typical Dachshund. Your company's payment toward her fairly large expenses helped a lot to be able to give her what Dr. Dennis had recommended!
Insurer: Trupanion Canada
By: Barbara
Pleasant Surprise on your coverage
Ms. Feeney is doing very well, but of course we're following Dr. Dennis' recommendations to the letter. Our recent blistering weather had us not let her out too long but NOW our weird drought has broken, and she doesn't WANT to go out - typical Dachshund. Your company's payment toward her fairly large expenses helped a lot to be able to give her what Dr. Dennis had recommended!
Insurer: Trupanion
By: Barbara
I'm so glad I have this insurance.
The claims are easy to submit on line. Every time a submit a claim, the reimbursement is in my bank account within days.
Insurer: Pets Best
By: Becky
Awesome customer service!
I've had my policy for over a year and just this month I have had to use it twice for my cat. First to remove tumors and a second time as a follow-up to ensure the cancer had not spread past the tumor and into my cat's hip bone. My bills were slightly over 1K and trupanion handled my claim and I had a direct deposit into my checking acct. within 2 days! Really nice to know I can depend on the promise Trupanion sells when the policy is purchased. They are a class act and frankly I wish my own health insurance provided the excellent overall customer experience that I have had with Trupanion! It's so comforting to know that should anything come back I can worry about getting my cat the very best vet care and Trupanion will take 90% of the financial hardship off of my shoulders.
Insurer: Trupanion Canada
By: Colin
Awesome customer service!
I've had my policy for over a year and just this month I have had to use it twice for my cat. First to remove tumors and a second time as a follow-up to ensure the cancer had not spread past the tumor and into my cat's hip bone. My bills were slightly over 1K and trupanion handled my claim and I had a direct deposit into my checking acct. within 2 days! Really nice to know I can depend on the promise Trupanion sells when the policy is purchased. They are a class act and frankly I wish my own health insurance provided the excellent overall customer experience that I have had with Trupanion! It's so comforting to know that should anything come back I can worry about getting my cat the very best vet care and Trupanion will take 90% of the financial hardship off of my shoulders.
Insurer: Trupanion
By: Colin
emergency clinic and surgery
My dog had to have surgery to remove a tube sock that she ate whole. It couldn't pass and blocked the area that the stomach feeds into the intestines. The bills to my vet were addressed right away. Just yesterday I received compensation for surgergy. However, during this event we had to take her to an emergency center on a Sunday when my vet was closed. The bill for this has yet to be addressed. I sent an email to the person who handled my claim explaining the timeline and who saw my dog and the fact that the emergency center bill has yet to be addressed. The Trupanion person did not reply to my email. I recently sent a second copy of the bill and claim form to Trupanion for the emergency visit. I would have rated Turpanion as a 10 if not for this problem.
Insurer: Trupanion Canada
By: Mary
emergency clinic and surgery
My dog had to have surgery to remove a tube sock that she ate whole. It couldn't pass and blocked the area that the stomach feeds into the intestines. The bills to my vet were addressed right away. Just yesterday I received compensation for surgergy. However, during this event we had to take her to an emergency center on a Sunday when my vet was closed. The bill for this has yet to be addressed. I sent an email to the person who handled my claim explaining the timeline and who saw my dog and the fact that the emergency center bill has yet to be addressed. The Trupanion person did not reply to my email. I recently sent a second copy of the bill and claim form to Trupanion for the emergency visit. I would have rated Turpanion as a 10 if not for this problem.
Insurer: Trupanion
By: Mary
First claim
We have had the Trupanion insurance for 3 years now and had to submit our very first claim. It was so easy and hassle free. Our Vet faxed over the necessary claim form and within 48 hours we had received email notification that the claim was received and being reviewed. A few days after that we received notification that the claim was approved and what the reimbursement would be. We then received the reimbursement check about a week later. I would recommend this insurance to everyone.
Insurer: Trupanion Canada
By: Bill